AN-PR1500H_EN.fm
06/3/14
TINSEA127AWZZ
60
AN-PR1500H_EN.fm
06/3/14
AN-PR1500H
TINSEA127AWZZ
References
Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service
technician.
If something is wrong with this product, check the following before calling your
authorised SHARP dealer or service centre.
General
DVD player
Symptom
Possible cause
The power is not turned on.
Is the unit unplugged?
No sound is heard.
Is the volume level set to “0”?
Are the speaker wires disconnected?
The sounds from speakers are
not well balanced.
Are the speaker wires connected to the
wrong channels?
Noise is heard during playback.
Move the unit away from any computers or
mobile phones.
When a button is pressed, the unit
does not respond.
Set the unit to the power stand-by mode
and then turn it back on.
If the unit still malfunctions, disconnect the
unit from the mains for 30 seconds, then
reconnect.
Interference or noise occurs on
the TV image.
Is the unit placed near TV with internal
aerial? Use an external aerial.
The display on the unit is dark.
Is the display in the dimmer mode?
No images are displayed.
Is the TV turned on?
Is the TV input switched on?
Symptom
Possible cause
Even though a disc is loaded, “No
Disc” is displayed.
Is the disc loaded upside down?
Is the disc very dirty?
Does the disc satisfy the standards?
Is the unit located near excessive
vibrations?
Playback sounds are skipped.
Is condensation formed inside the unit?
The control buttons do not
function. Music or video playback
is interrupted.
Is the disc very dirty?
Does the disc satisfy the standards?
Is the unit located near excessive
vibrations?
Is condensation formed inside the unit?
Pictures and sound are skipped.
Is the disc very dirty?
Is the unit located near excessive
vibrations?
Is condensation formed inside the unit?
The unit does not operate even if
the power is on.
Is a disc other than a DVD (region number
at the back of the unit), audio CD, CD-R or
CD-RW loaded?
Images cannot be played back.
(Sound is not heard.)
Are the video and audio cables connected
improperly?
Is a disc other than a DVD (region number
2 or ALL), audio CD, CD-R or CD-RW
loaded?
Is the disc very dirty?
Is the disc loaded upside down?
Is the optical pick up dirty?
Is the TV input set to video (VIDEO 1,
VIDEO 2, etc.)?
Is the unit turned on?