Appendix
ENG 10-7
Troubleshooting (Continue)
Problem
Possible Solution
No sound
Is connection to other components correct?
Is the volume too low ?
Is "Variable" selected in "Output Select"?
Have you pressed
MUTE
on the remote control unit?
Check the audio output of the connected external equipment. Is
the volume too low or muted?
When external equipment is connected via an HDMI cable, you
may need to configure the audio to be output through the HDMI
cable.
When audio is not output from external equipment connected to
the PC IN or HDMI IN 2 terminal, check the "Audio Select"
setting.
Even when external equipment is connected using an HDMI-
certified cable, an audio cable connection may be required
depending on the type of equipment and the media being played
back. In this case, in addition to connecting an HDMI-certified
cable to the HDMI IN 2 terminal, connect a Ø 3.5 mm stereo
minijack cable to the AUDIO IN terminal and set "Audio Select" to
"HDMI+Analog".
When connecting a PC via an HDMI-certified cable, check the
following:
- Is the audio output of the PC configured correctly? Check the
audio output settings and output audio format in Sound Properties
on the PC.
The audio formats compatible with this TV are PCM and Dolby
Digital. With other formats, audio cannot be output.
- Depending on the board, only video signals may be output. In
this case, in addition to connecting an HDMI-certified cable to the
HDMI IN 2 terminal, connect a Ø 3.5 mm stereo minijack cable to
the AUDIO IN terminal and set "Audio Select" to "HDMI+Analog".
Problem
Possible Solution
Miracast image/audio
cannot be output to the
TV.
Check pairing.
Cautions regarding use in high and low temperature environments
When the unit is used in a low temperature space (e.g. room, office), the picture may leave
trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the
temperature returns to normal.
Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location
exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the
front panel to malfunction.
Storage temperature: -4°F to +140°F (-20°C to +60°C)
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