Troubleshooting (Continue)
Problem
Possible Solution
No sound
Is connection to other components correct?
Is the volume too low?
Have you pressed MUTE on the remote control unit?
Check the audio output of the connected external
equipment. Is the volume too low or muted?
When external equipment is connected via an HDMI
cable, you may need to configure the audio to be
output through the HDMI cable.
When connecting a PC via an HDMI-certified cable,
check the following:
- Is the audio output of the PC configured correctly?
Check the audio output settings and output audio format
in Sound Properties on the PC.
The audio formats compatible with this TV are PCM,
Dolby Digital. With other formats, audio cannot be
output.
Appendix
EN 9-2
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