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Using the Product
Before using the product, be sure to read the “Safety Precautions” for proper
use.
If you think the product may be malfunctioning, carry out “
トラブル診断
”
(Trouble diagnostics).
On the home screen
→
“App list screen”
→
[Support]
→
[
故障紛失サポー
ト
] (Repair and Delivery Service)
→
[
トラブル診断
] (Trouble diagnostics)
Also, check symptoms through “
トラブル診断
” (Trouble diagnostics) on the au
homepage below.
(
https://www.au.com/trouble-check/
)
•
Communication is not possible even inside the service area in places where
the signal does not reach (e.g. tunnels and basements). Also,
communication may not be possible in poor reception areas. Communication
may be interrupted if you move into a poor reception areas during
communications.
•
Since this product uses radio waves, the possibility of communication
intercepts by third parties cannot be eliminated. (Though the LTE/WiMAX 2+/
UMTS/GSM system has highly secure confidential communication features.)
•
VoLTE (LTE network) by au is used when connecting with organizations that
receive emergency call within Japan. You cannot connect using 3G
(circuit-switched network).
•
The product is compatible with au World Service. Each network service in
this manual varies depending on the area and service content.
•
Since the product is a radio station under the Radio Law, you may be asked
to temporarily submit the product for inspection in accordance with the
Radio Law.
•
The IMEI information of your cell phone is automatically sent to KDDI
CORPORATION for maintenance and monitoring operational status of your
cell phone.
•
If you are using the product overseas, check the relevant laws and
regulations of the country/region you visit in advance.
•
The Company is not liable for any damages arising from earthquakes,
lightning, storms, floods or other natural disasters, as well as fires, actions
by third parties, other accidents, intentional or mistaken operation by the
customer, or use under other unusual conditions outside the responsibility of
the Company.