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When Using the Product
Before using the product, read the “Safety Precautions” in this manual for
correct use.
If you think the product may be malfunctioning, first check with the “quick
diagnostic” and “trouble diagnostic” from the “Repair and Delivery Support”
app.
■
Quick diagnostic
On the home screen, swipe/flick up the screen and display the “App list
screen”
→
[Support]
→
[
故障紛失サポート
] (Repair and Delivery Support)
→
[
クイック診断してみる
] (Try quick diagnostic)
■
Trouble diagnostic
On the home screen, swipe/flick up the screen and display the “App list
screen”
→
[Support]
→
[
故障紛失サポート
] (Repair and Delivery Support)
→
[
便利な機能
] (Useful functions)
→
[
トラブル診断を試す
] (Try trouble
diagnostic)
You can also check from the au homepage below.
(
https://www.au.com/trouble-check/
)
(Japanese)
•
Communication is not possible even inside the service area in places where
the signal does not reach (e.g. tunnels and basements). Also,
communication may not be possible in poor reception areas. Communication
may be interrupted if you move into a poor reception areas during
communications.
•
Since this product uses radio waves, the possibility of communication
intercepts by third parties cannot be eliminated. (Though the LTE/WiMAX 2+/
UMTS/GSM system has highly secure confidential communication features.)
•
VoLTE (LTE network) by au is used when connecting with organizations that
receive emergency call within Japan. You cannot connect using 3G
(circuit-switched network).
•
The product is compatible with au World Service. Each network service in
this manual varies depending on the area and service content.
