Sharp CP-DAB10NH, Operation Manual

04/1/28

XL-DAB10N 20H_001 EN.fm

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Troubleshooting chart

Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorised SHARP dealer or service
centre.

Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter on
the remote control. Condensation can cause the unit to
malfunction. If this happens, leave the power on with no
disc in the unit until normal playback is possible (about 1
hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.

When this product is subjected to strong external
interference (mechanical shock, excessive static
electricity, abnormal supply voltage due to lightning, etc.)
or if it is operated incorrectly, it may malfunction.

If such a problem occurs, do the following:

1

Set the unit to the stand-by mode and turn the power on
again.

2

If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.

Note:

If neither operation above restores the unit, clear all the
memory by resetting it.

■

General

Symptom

Possible cause

●

The clock is not set 
to the correct time.

●

Did a power failure occur?
Reset the clock. (Refer 
page 6)

●

When a button is 
pressed, the unit 
does not respond.

●

Set the unit to the power 
stand-by mode and then 
turn it back on.

●

If the unit still malfunctions, 
reset it. (Refer page 23)

●

No sound is heard.

●

Is the volume level set to 
“0”?

●

Are the headphones 
connected?

●

Are the speaker wires 
disconnected?

■

CD player

Symptom

Possible cause

●

Playback does not 
start.

●

Playback stops in 
the middle or is not 
performed properly.

●

Is the disc loaded upside 
down?

●

Does the disc satisfy the 
standards?

●

Is the disc distorted or 
scratched?

●

Playback sounds are 
skipped, or stopped 
in the middle of a 
track.

●

Is the unit located near 
excessive vibrations?

●

Is the disc very dirty?

●

Has condensation formed 
inside the unit?

■

Remote control

Symptom

Possible cause

●

The remote control 
does not operate.

●

Is the AC power lead of the 
unit plugged in?

●

Is the battery polarity 
correct?

●

Are the batteries dead?

●

Is the distance or angle 
incorrect?

●

Does the remote control 
sensor receive strong 
light?

■

Tuner

Symptom

Possible cause

●

The radio makes 
unusual noises 
continuously.

●

Is the unit placed near the 
TV or computer?

●

Is the FM aerial placed 
properly? Move the aerial 
away from the AC power 
lead if it is located nearby.

■

USB

Symptom

Possible cause

●

Device cannot be 
detected.

●

Is there any MP3/WMA file 
available?

●

Is the device properly 
connected?

●

Is it an MTP device?

●

Does the device contain AAC 
file only?

●

Playback does not 
start.

●

Is it a copyright protected 
WMA file?

●

Is it a false MP3 file?

●

Wrong time 
display.

●

Wrong file name 
display.

●

Is Variable Bitrate file being 
played back?

●

Is the File Name written in 
Chinese or Japanese 
characters?

■

iPod

Symptom

Possible cause

●

No sound is 
produced.
No image appears 
on the TV/monitor.

●

The iPod is not playing.

●

The iPod is not properly 
connected to the unit.

●

Is the AC power lead of the 
unit plugged in?

●

The video cable is not 
properly connected.

●

The TV/monitor’s input 
selection is not properly set.

●

iPod will not 
charge.

●

Wrong iPod adaptor is used.

●

The iPod is not making full 
contact with the iPod 
connector.

●

The main unit is in stand-by 
mode.

●

Using 3

rd

 generation iPod.

■

Condensation

■

If problem occurs