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Problems and Solutions

127

10. T

roub

le-

shooting

Cordless handset problems

Problem

Solution

The cordless handset 
does not operate and 
nothing appears in the 
display.

• Make sure the batteries are correctly inserted in the 

cordless handset (see page 21).

• The batteries may be low. Place the cordless 

handset in the charger and let it charge.

Calls cannot be made or 
received on the cordless 
handset.

• Make sure the fax machine is plugged into a power 

outlet and has power.

• Make sure the telephone line is properly connected 

to both the 

TEL. LINE

 socket on the fax machine 

and the wall jack (see page 18). (If the telephone 
line is connected correctly, you should hear a dial 
tone when you pick up the fax machine handset.)

• The batteries may be low. Place the cordless 

handset in the charger and let it charge.

• Calls cannot be made or received while the fax 

machine is being used (while BUSY appears in the 
cordless handset display). Wait until the fax 
machine is no longer being used.

• Calls cannot be made or received during a power 

failure.

• You may be outside of the talking range. Move 

closer to the fax machine.

You hear noise or 
interference during a call.

• Other electrical appliances may cause interference. 

Move away from any electrical appliances. 

• Move closer to the fax machine. Note that large 

metal objects, metal structures, and thick walls 
between the fax machine and cordless handset will 
reduce the talking range. If needed, try moving the 
fax machine to a different location.

_FO-D60A_English_E4432.book  Page 127  Thursday, February 19, 2004  1:42 PM

Summary of Contents for FO-D60

Page 1: ...TION MANUAL MODEL FO D60 1 Installation 2 Using the Cordless Handset 3 Using the Answering System 4 Sending Faxes 5 Receiving Faxes 6 Making Copies 7 Special Functions 8 Printing Lists 9 Maintenance 10 Troubleshooting ...

Page 2: ...horised by Sharp Please retain your sales documentation as this should be produced to validate a warranty claim This warranty is in addition to and in no way limits varies or excludes any express and implied rights and remedies under any relevant legislation in the country of sale However to the extent permitted by such legislation Sharp excludes any liability for any indirect or consequential dam...

Page 3: ...tandard resolution is Sharp special mode excluding time for protocol signals i e ITU T phase C time only Automatic dialling 40 numbers Imaging film Initial starter roll included with machine 10 m approx 30 A4 pages Replacement roll not included FO 9CR 60 m one roll yields approx 180 A4 pages Memory size 448 KB approx 24 average pages with no voice messages recorded and ECM turned off or 20 minutes...

Page 4: ...th 148 to 210 mm Length 140 to 297 mm Manual feeding Width 148 to 210 mm Length 140 to 600 mm Effective scanning width 210 mm max Effective printing width 204 mm max Contrast control Automatic Dark selectable Reception modes TEL FAX TEL FAX A M Copy function Single Multi 99 copies page Telephone function Yes cannot be used if power fails Power requirements 230 240 V AC 50 Hz Operating temperature ...

Page 5: ... DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile Frequency 1 88 to 1 9 GHz Duplex operation TDMA Time Division Multiple Access Dimensions Width 51 mm Depth 29 mm Height 145 mm Weight Approx 130 g with battery Battery 1 2 V Ni MH battery capacity 630 mAh x 3 pcs min 600 mAh Power consumption Initial charging Battery life Battery life in standby mode Approx 1 0 W in stan...

Page 6: ...unusual noises The power cord is frayed or damaged The machine has been dropped or the housing damaged Do not allow anything to rest on the power cord and do not install the machine where people may walk on the power cord This machine must only be connected to a 230 240 V 50 Hz earthed 3 prong outlet Connecting it to any other kind of outlet will damage the machine and invalidate the warranty Neve...

Page 7: ...nt to an outlet on a different circuit to that which the receiver is connected Consult the dealer or an experienced radio TV technician for help The Ringer Equivalence Number REN for this equipment is written on the back of the machine The sum of all Ringer Equivalence Numbers REN s on your telephone line should not exceed 3 to assure correct service from your telephone company Batteries Use only ...

Page 8: ...equipment Do not use the cordless handset equipment in health care facilities where such use is prohibited Important This fax machine is not designed for use on a line which has call waiting call forwarding or certain other special services offered by your telephone company If you attempt to use the fax machine in conjunction with any of these services you may experience errors during transmission...

Page 9: ...ne Call 36 Receiving a Phone Call 37 Receiving a Fax Using the Cordless Handset 38 Storing and Using Auto Dial Numbers 38 Dialling From the Incoming Outgoing Call List Redial 44 Using the Intercom Feature 45 Transferring Calls 47 Adjusting the Ringing Melody and Volume 50 Other Features 52 Registering Cordless Handsets 55 3 Using the Answering System 63 Recording an Outgoing Message 63 Operating t...

Page 10: ...gs 102 Substitute Reception to Memory 104 6 Making Copies 105 7 Special Functions 107 Caller ID Requires Subscription to Service 107 Distinctive Ring Requires Subscription to Service 112 Blocking Reception of Unwanted Faxes 113 Polling Requesting a Fax Transmission 114 8 Printing Lists 115 9 Maintenance 118 Replacing the Cordless Handset Batteries 121 10 Troubleshooting 123 Problems and Solutions ...

Page 11: ...85 RESOLUTION key Press this key to adjust the resolution for faxing or copying page 83 RECEPTION MODE key Press this key to select the reception mode an arrow in the display will point to the currently selected reception mode page 32 REC MEMO key Press this key to record an outgoing message phone conversation or memo pages 63 and 67 PLAY HOLD key Press this key to play recorded messages page 66 o...

Page 12: ...ge 105 Press this key to print out the Help List a quick reference guide to the operation of the fax machine This key is also used after dialling to poll request fax transmission from another machine page 114 START MEMORY key Press this key after dialling to begin fax transmission page 85 Press this key before dialling to send a fax through memory page 95 INTERCOM key Press this key to page or loc...

Page 13: ...rts to the lowest setting each time the handset is replaced Note that the speaker cannot be used for speaking it is only for listening To avoid feedback a loud howling sound be sure to turn off the speaker press once again before you replace the handset REPEAT key Press this key while listening to a message to play it again page 66 SKIP key Press this key while listening to a message to skip to th...

Page 14: ...old down to access the Caller ID list in the fax machine During a phone conversation this key can be pressed to issue a flash signal If you are on a flash type PBX this key can be used to dial out key and key Receiver volume When talking on the cordless handset press these keys to adjust the receiver volume Scroll through option settings When not talking on the cordless handset press these keys to...

Page 15: ...r hold this key down until a hyphen appears to insert a pause between digits key Use this key to search for an auto dial number press and then or to scroll through your auto dial numbers If you hear a fax tone when you answer a call press this key to begin fax reception key Press this key to make or answer a call To turn on the power of the cordless handset when it is off hold down this key until ...

Page 16: ...ly old messages This appears when the cordless handset and the fax machine are able to communicate Characters that appear in the cordless handset display 1 2 3 4 5 1 2 3 4 5 6 7 8 9 0 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z pause _ Cordless handset Fax machine Cordless handset Fax machine Cordless handset ˆ Fax machine Cordless handset space Fax machine Note that lower case letters in ...

Page 17: ... of the following items If any are missing contact your dealer or retailer Paper tray Paper tray extension Operation manual Gears 2 Handset Handset cord Telephone line cord Imaging film initial starter roll Cordless handset Battery cover Rechargeable batteries 3 Cordless handset charger Adapter ...

Page 18: ...cation away from obstructions such as walls Do not place the machine in direct sunlight Do not place the machine near heaters or air conditioners Keep dust away from the machine Keep the area around the machine clear Keep the fax machine away from other electrical appliances such as TVs microwave ovens computers and other cordless phones High and central location with no obstructions ...

Page 19: ...y accessible The machine does not have a power on off switch so the power is turned on and off by simply plugging in or unplugging the power cord Connecting the handset Connect the handset as shown and place it on the handset rest The ends of the handset cord are identical so they will go into either jack Make sure the handset cord goes into the jack marked with a handset symbol on the side of the...

Page 20: ...he line into the TEL LINE socket Do not insert it into the TEL SET socket Setting the dial mode The fax machine is set for tone dialling If you are on a pulse dial line you must set the fax machine for pulse dialling Press the keys on the operation panel as follows 1 Press once and twice 2 Press once and twice 3 Press once 4 Select the dial mode TONE PULSE 5 Press to exit FUNCTION 1 2 STOP Display...

Page 21: ... your fax and reconnecting Should it be necessary to move your fax to a new location first disconnect the telephone line cord before disconnecting the power lead When reconnecting it is necessary to connect the power lead before connecting the telephone line cord Note If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for the power...

Page 22: ... the extension phone line to the TEL SET socket TEL SETTEL LINE TEL LINE TEL SET About condensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scanning glass preventing proper scanning of documents for transmission To remove the condensation turn on the power and wait approximately two hours before using the machine ...

Page 23: ...th or other material Excessive heating may result and cause fire Installing the batteries and charging the cordless handset Be sure to read the battery precautions on page 5 1 Connect the battery connector 1 Insert the batteries into the cordless handset making sure that the and sides are placed correctly 2 Place the battery cover on the cordless handset making sure it snaps firmly into place ...

Page 24: ...d When not using the cordless handset keep it in the charger to ensure that it is always charged When the batteries need charging will blink in the display and you will hear beeps during a phone conversation If you need to continue the conversation transfer the call to the fax machine or another cordless handset see page 47 Place the cordless handset in the charger and let it charge Note If the ba...

Page 25: ...f the cordless handset is approximately 200 m line of sight talking range may decrease depending on transmission conditions If you hear noise or interference while talking on the cordless handset move closer to the fax machine Large metal objects metal structures and thick walls reduce the talking range ...

Page 26: ...portant If the wrong type of film is loaded printing will not be possible Near end of film detection At approximately 3 m from the end of the imaging film approximately 10 pages can still be printed NEAR END OF FILM REPLACE FILM will appear in the display This alerts you that you will soon need to replace the film Correct operation of this function is only guaranteed when SHARP FO 9CR imaging film...

Page 27: ...er 5 Insert the green gears 6 Insert the film into the print compartment 7 Rotate the front gear as shown until the film is taut 8 Close the operation panel press down on both sides to make sure it clicks into place Fit ends of rolls onto hubs Make sure the gears fit into the slots in the ends of the rolls 1 slot 2 slots Thick roll to rear ...

Page 28: ...eady been printed on or paper that is curled Loading Printing Paper You can load up to 50 sheets of A4 size 60 80 g m2 paper in the paper tray at room temperature maximum stack height should not be higher than the line on the tray Note If at any time the display shows the alternating messages at right check the printing paper If the tray is empty add paper If there is paper in the tray take it out...

Page 29: ...f desired you can change the print contrast setting to LIGHT 1 Press once and twice 2 Press once and twice 3 Press once 4 Select the print contrast NORMAL LIGHT 5 Press to return to the date and time display FUNCTION 1 2 STOP Display The display briefly shows your selection then OPTION SETTING PRINT CONTRAST COPY CUT OFF 1 NORMAL ...

Page 30: ... page 30 Once you enter this information it will automatically appear at the top of each fax page you send FUNCTION START MEMORY STOP 1 Press once and 3 times 2 Press once 3 Press once 4 Enter your fax number by pressing the number keys max 20 digits To insert a space between digits press To enter a press To clear a mistake press FUNCTION 1 9 4 5 6 7 8 0 2 3 Display ENTER FAX ENTRY MODE OWN NUMBER...

Page 31: ...nter two letters in succession that require the same key press after entering the first letter To clear a mistake press To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the following symbols press or repeatedly _ 7 Press 8 Press to return to the date and time display START MEMORY START MEMORY STOP Display DATE TIME SET A B C ...

Page 32: ...Press once and 3 times 2 Press once and once 3 Press once 4 Enter a two digit number for the day 01 to 31 Example the 5th To correct a mistake press to move the cursor back to the mistake and then enter the correct number FUNCTION 0 5 Display The currently set date appears example ENTRY MODE DATE TIME SET DATE 15 02 2003 DATE 05 02 2003 FUNCTION START MEMORY STOP 1 9 4 5 6 7 8 0 2 3 ...

Page 33: ...6 Enter the year four digits Example 2004 7 Enter a two digit number for the hour 00 to 23 and a two digit number for the minute 00 to 59 Example 9 25 8 Press to start the clock 9 Press to return to the date and time display 0 1 2 0 0 3 4 0 9 2 5 START MEMORY STOP The currently set time appears example TIME 12 19 05 JAN 09 25 ANTI JUNK DATE 05 01 2003 ...

Page 34: ...alled fax If it is a voice call the fax will make a special ringing sound to alert you to answer If it is an automatically dialled fax reception will begin automatically A M mode Select this mode when you go out and want the built in answering system to answer all calls Voice messages will be recorded and fax messages will be received automatically Setting the reception mode Make sure a document i...

Page 35: ...the desired volume level Press again to turn off the speaker Note To adjust the volume of the cordless handset receiver see page 36 To adjust the volume of the cordless handset ringer see page 50 Speaker 1 9 4 5 6 7 8 0 2 3 You can adjust the volume of the speaker and ringer using the up and down arrow keys ...

Page 36: ...e feeder The ringer rings once at the selected level and then the date and time reappear in the display 2 If you selected RINGER OFF OK to turn off the ringer press Note When the reception mode is set to TEL the ringer will still ring at LOW if turned off START MEMORY Fax machine ringer Display RINGER HIGH RINGER MIDDLE RINGER LOW RINGER OFF OK ...

Page 37: ...ty of GAP handsets of different manufacture and specifications full functionality with the FO D60 cannot be guaranteed To add a cordless handset it must be registered in the fax machine See page 55 Additional bases One cordless handset can be used with up to four bases By purchasing additional bases the range of use of the cordless handset can be expanded Note that once a cordless handset receives...

Page 38: ...use the cordless handset 2 When you hear the dial tone dial the number 3 When you are ready to end the call press If the END CALL setting is set to ON see page 53 you can also end the call by simply placing the cordless handset in the charger Cordless handset receiver volume To adjust the volume of the cordless handset receiver when talking on the cordless handset press or Making a Phone Call ...

Page 39: ...splay When you are ready to resume the call press once again If the END CALL setting is set to ON see page 53 placing the cordless handset in the charger will end the call even if the call is on hold If the END CALL setting is set to OFF placing the cordless handset in the charger will not break the connection while a call is on hold and thus phone charges may continue to apply You can also dial b...

Page 40: ...ax machine to begin fax reception Storing and Using Auto Dial Numbers You can store your most frequently dialed numbers for automatic dialling Numbers can be stored in the cordless handset or in the fax machine To store a number in the cordless handset follow the steps below Up to 20 numbers can be stored in the phone book in the cordless handset Numbers stored in the cordless handset can only use...

Page 41: ...To clear all the entered letters hold down 5 Press 6 Enter the number by pressing the number keys Up to 24 digits can be entered Note A space cannot be entered To clear a mistake press To clear all the entered numbers hold down If a pause is needed between any of the digits to access an outside line or a special service hold down until appears Several pauses can be entered in a row 7 Press 8 Retur...

Page 42: ...r hold down the number key with that letter until the letter appears in the display and then press until the desired name appears To check the number of a name in the display press If you wish to dial an auto dial number that is stored in the fax machine press until BASE appears in the display press and then press or until the desired number appears Note that an auto dial number in the fax machine...

Page 43: ...tters you can press and then enter one letter If a different name appears in the display press or until the desired name appears 2 The name of the auto dial number that begins with those 3 letters appears If there is no name that begins with those letters the closest name will appear If the correct name does not appear press or until it appears 3 Press The number is automatically dialed Quick Sear...

Page 44: ...rs in the display 5 Press 6 Edit the name Press to delete letters hold down to delete all the letters Press the number keys to enter new letters see Step 4 on page 39 If you do not wish to change the name go directly to Step 7 7 Press 8 Edit the number Press to delete digits hold down to delete all digits Press the number keys to enter new digits If a pause is required between any of the digits to...

Page 45: ...Press 2 Press and then 3 Press The name of one of your stored auto dial numbers appears 4 Press or until the number that you wish to delete appears in the display 5 Press 6 Press repeatedly to exit If you do not wish to change the number go directly to Step 9 9 Press 10 Press repeatedly to exit Cordless handset display 1 PHONE BK 13 DELETE DONE DONE ...

Page 46: ...the most recent 30 calls received by the fax machine see page 109 1 To view the incoming outgoing call list in the cordless handset press do not hold down Note You can also hold down until the first number in the list appears in the display To view the Caller ID list in the fax machine hold down until CALLS and then a name appears in the display 2 Press or until the name that you wish to call appe...

Page 47: ...press to page all cordless handsets To page the fax machine press If the number of the cordless handset or fax machine 0 to 6 is stored in the cordless handset s phonebook with a name the name will appear when you enter the number 0 Cordless handset display example of paging the fax machine Deleting all calls from the incoming outgoing list To delete all calls from the incoming outgoing list in th...

Page 48: ... wish to page Press to page all cordless handsets Example 3 The selected cordless handset rings This allows you to locate the cordless handset if you have misplaced it 4 The other person presses on the cordless handset to answer 5 Talk with the other person When you are ready to end the conversation replace the handset INTERCOM 3 Fax machine display INTERCOM 3 2 Press appears in the display 3 The ...

Page 49: ...and return to the initial caller press 3 Press When the transfer is complete the display will return to the standby display If nobody answers within 30 seconds all cordless handset will start ringing If nobody answers within the next 30 seconds the call will be disconnected If a call comes in while the Intercom feature is being used If an outside call comes in while you are using the Intercom feat...

Page 50: ... handset or press to page all cordless handsets this does not include the fax machine To cancel the transfer and return to the initial caller press 3 Press You can speak to the person who answers on the cordless phone When finished press to complete the transfer To complete the transfer without speaking to the person who answers press If nobody answers press to return to the initial caller ...

Page 51: ... cordless handset to which you wish to transfer the call Press to page all cordless handsets Example 3 The selected cordless handset rings and the other person answers Replace the fax machine handset to complete the transfer Note You will not be able to hear the sound of the cordless handset ringing through the fax machine handset If nobody answers press or to return to the initial caller INTERCOM...

Page 52: ...ecting a ringing melody 1 Press 3 times 2 Press once 3 Press once 4 Enter the number from 1 to 6 of the desired melody or press or until the desired number appears and press The selected melody will sound To select a different melody repeat steps 3 and 4 5 Press repeatedly to exit Cordless handset display 3 RING 31 MELODY 1 DONE Adjusting the ringer volume 1 Press 3 times Cordless handset display ...

Page 53: ...ly to exit 32 VOLUME 3 DONE Turning off the cordless handset ringer If you do not wish the cordless handset to ring when a call is received or to sound a beep when a key is pressed follow these steps to turn the ringer off When this is done will appear in the display 1 Press 3 times 2 Press once and then twice 3 Press once 4 Press or to select ON or OFF and then press 5 Press repeatedly to exit Co...

Page 54: ...hese steps 1 Press 3 times 2 Press once and then once 3 Press once 4 Press or to select ON or OFF and then press 5 Press repeatedly to exit Cordless handset display 3 RING 34 BEEPS ON DONE Other Features Call time To check the duration of your most recent call follow these steps 1 Press twice 2 Press once and then once Cordless handset display 2 CALLS 22 TIME ...

Page 55: ...hold 1 Press 3 times 2 Press once 3 Press once 4 Press or to select ON or OFF and then press 5 Press repeatedly to exit Cordless handset display 4 SET 41 END CALL Turning the cordless handset power on and off To conserve battery power you can turn the cordless handset off To turn off the power hold down until the display goes blank To turn the power on hold down until the display turns on The powe...

Page 56: ...r cordless handset follow the steps below changes to after you listen to the messages 1 Press once 2 Press once 3 Press to play all messages in the answering system or to play only new messages To repeat a message press To skip a message press To delete a message press while the message is playing To stop playback press 4 When finished press repeatedly to exit Cordless handset display 6 ANSWER ANS...

Page 57: ...tering the System PIN number Use custom registration when the system PIN number has been changed to a number other than 0000 The system PIN number must be entered during registration A cordless handset can be registered in up to four fax machines To register the cordless handset in multiple fax machines repeat the custom registration procedure using each fax machine To select which fax machine the...

Page 58: ...ation is finished the fax machine and cordless handset will show the messages at right Note the number that is assigned to the cordless handset 2 is shown as an example Press on the fax machine to exit STOP Fax machine display Cordless handset display HS 2 REGISTERED The cordless handset display changes as follows each time you press 5 BASE 51 REGIST AUTO REGIST 2 ...

Page 59: ...ese steps to program a system PIN in the fax machine To prevent other people from adding cordless handsets without your authorization it is recommend that you change the system PIN to a number other than 0000 Note that a cordless handset can be deleted without entering the system PIN 1 On the fax machine press once and once 2 Press once and once 3 Press once 4 Enter the current system PIN 4 digits...

Page 60: ... system PIN in the fax machine has been set to other than 0000 or when you are registering the cordless handset in multiple fax machines On the fax machine 1 Press once and once 2 Press once 3 Press once 4 Press On the cordless handset 5 Press repeatedly until the display at right appears 6 Press once FUNCTION START MEMORY Fax machine display DECT SETTING HS ENTRY PRESS START KEY WAITING HS ENTRY ...

Page 61: ...hines 9 Enter the 4 digit system PIN number that is programmed in the fax machine 10 Press 11 Enter the number that you would like to assign to the cordless handset 12 When registration is finished the fax machine and cordless handset will show the messages at right the handset number 2 is shown as an example Press on the fax machine and on the cordless handset to exit STOP Fax machine display HS ...

Page 62: ... the first base that is powered on 1 On the cordless handset press repeatedly until the display at right appears 2 Press once and once 3 Press once NONE or the number of the currently selected fax machine appears in the display 4 Enter the number 1 to 4 of the base to be given priority The number is the number that was assigned to the base during custom registration of the cordless handset To sele...

Page 63: ...s or until the desired language appears in the display 5 Press 6 Press to return to the date and time display FUNCTION START MEMORY STOP Fax machine display DECT SETTING HS LANGUAGE Cordless handset display language Use this setting to select the language used in the cordless handset display This setting is selected on the fax machine ...

Page 64: ...of the cordless handset that you wish to delete 5 Press 6 Press to return to the date and time display FUNCTION START MEMORY STOP Deleting a cordless handset Follow these steps if you need to delete a cordless handset cancel the registration in the fax machine Fax machine display DECT SETTING HS DELETE PRESS HANDSET 1 2 3 4 5 6 ...

Page 65: ... outgoing message When you go out turn on the answering system by setting the reception mode to A M Recording an Outgoing Message The outgoing message OGM is the greeting that the machine plays after answering a call to inform callers that they can leave a message or send a fax Follow the steps below to record a message Example Hello You ve reached ______ No one is available to take your call righ...

Page 66: ...swering system so that callers can leave messages press until the arrow in the display points to A M PLAY HOLD RECEPTION MODE 4 Press and speak into the handset to record a message The outgoing message can be up to 60 seconds long While recording the display will show the time left to record 5 When finished replace the handset or press START MEMORY STOP RECEPTION MODE The outgoing message will pla...

Page 67: ...er function The number of rings on which the machine answers incoming calls in A M mode depends on whether the Toll Saver function is turned on and if it is on whether you have messages The Toll Saver function is initially turned on ON OFF No received messages 4 Rings Received messages 2 Rings Toll Saver Toll Saver NOTHING Hello Hi Hi Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Answer accord...

Page 68: ...efly in the display If no messages were received NO MESSAGES will appear Repeat To listen to a message a second time press before playback of that message ends To move back to the previous message press within 3 seconds of the beginning of the current message Skip To skip forward to the next message press Note Playback will stop if you receive a call lift the handset or press PLAY HOLD PLAY HOLD R...

Page 69: ... memos for yourself and other users of the machine These will be played back together with incoming messages when the key is pressed PLAY HOLD 1 Press once and once 2 Pick up the handset press and speak into the handset 3 When you have finished speaking replace the handset or press REC MEMO START MEMORY STOP Recording phone conversations 2 way recording To record a phone conversation hold down the...

Page 70: ...e a message If desired you can change this setting to 15 30 or 60 seconds Display A M SETTING RECORDING TIME 1 2 3 4 The display briefly shows your selection then REMOTE CODE FAX mode on A M failure If the memory for recording incoming messages becomes full while you are out the answering system will no longer be able to record messages The ON A M FAILURE setting is used to choose the response of ...

Page 71: ...achine from a remote location you can wait until it answers listen to your messages and then erase them see Remote Operations on page 74 The initial setting is NO If you want to change the setting to YES press the panel keys as follows Display A M SETTING 1 YES 2 NO The display briefly shows your selection then OGM ONLY MODE OGM only mode If needed you can turn off recording of incoming messages I...

Page 72: ...u are at a remote location To use the Transfer function you must first program the number that you wish the machine to call the transfer number and record the transfer message that plays when you answer the phone at the remote location When you go out and wish to use the transfer function turn it on When you return and no longer wish to use the transfer function turn it off Programming the transfe...

Page 73: ...e plays when you answer the telephone and informs you that the call is a transfer call It can be up to 15 seconds long To record a transfer message follow the steps below The following is an example Hello This is a transfer call for YOUR NAME Enter your remote code number now 1 Press once and twice 2 Press once 3 Lift the handset If you have already recorded a message you can press to listen to th...

Page 74: ...follow Steps 1 and 2 of the above procedure and then press to check the message or to erase the message PLAY HOLD DELETE Turning the Transfer function on and off When you go out and wish to use the Transfer function turn it on as follows 1 Press once and once 2 Press once and 3 times 3 Press 4 Press to turn on the Transfer function Press to turn the function off 5 Press to return to the date and t...

Page 75: ...ode number see page 74 and The machine will play back your messages You can also perform any of the remote operations described in Remote Operations later in this chapter see page 74 Note When you hang up after a transfer call the machine will not immediately resume normal operation If you want the machine to accept calls immediately after a transfer call enter twice before hanging up if you want ...

Page 76: ...e code number To access the machine to perform remote operations you must first enter your remote code number The remote code number has been set to 001 at the factory If you wish to use a different number follow these steps Display A M SETTING REMOTE CODE Toll Saver When you call the machine to listen to your messages it will answer after two rings if it has received at least one message or after...

Page 77: ...ly shows your selection then RECORDINGTIME Retrieving your messages 1 Call the machine from a tone dial telephone When your outgoing message begins press on the telephone You will hear a short beep and the outgoing message will stop If you do not want to use the Toll Saver function you can turn it off by following the steps below In this case the machine will answer after the number of rings set w...

Page 78: ...te operations 3 While the messages are playing you can do any of the following Repeat To listen to a message a second time press and on the telephone before that message ends To move back to the previous message press and during the first 3 seconds of the current message Skip forward To skip forward to the next message press and on the telephone Stop To stop playback press and on the telephone Aft...

Page 79: ... also call the machine and perform remote operations when the reception mode is set to FAX In this case when you call the machine press immediately after it answers before you hear the fax tone and then continue from Step 2 above Comments When a remote command is accepted by the machine you will hear one beep If an incorrect command is entered you will hear four beeps In the latter case re enter t...

Page 80: ...nd Changing the fax reception mode Select a new reception mode by pressing the keys as follows 0 A M mode and FAX mode and TEL mode and Caution If you select TEL mode you will not be able to change the reception mode again TEL FAX mode and 8 1 8 2 8 3 8 4 Recording a new outgoing message 1 Press and on the telephone 2 When you hear a short beep speak into the telephone to record the new message Th...

Page 81: ...ep enter the new telephone number When finished press To insert a pause between any two digits of the number press 9 0 Recording a new transfer message 1 Press and on the telephone 2 When you hear a short beep speak into the telephone to record the new message The time for the transfer message is fixed at 15 seconds After 15 seconds or earlier if the machine detects silence after you finish speaki...

Page 82: ...eep speak into the telephone to record the memo 3 When you are finished press and on the telephone If the machine detects silence it will stop recording automatically 0 OGM only mode To turn on OGM only mode Press and on the telephone Your outgoing message will play but callers will not be able to record a message Faxes sent by automatic dialling will be received To turn off OGM only mode Press an...

Page 83: ...eral pages at once Note Letters or graphics on the edges of a document will not be scanned 5 mm 5 mm Letters in the shaded area will not be scanned 210 mm 600 mm 52 g m 157 g m 297 mm 210 mm 80 g m Loading one page at a time Minimum size Maximum size Minimum weight Maximum weight Minimum size Maximum size Minimum weight Maximum weight 52 g m Loading up to 10 pages at once 140 mm 148 mm 140 mm 148 ...

Page 84: ...o 10 pages can be placed in the feeder at one time The pages will automatically feed into the machine starting from the bottom page If you need to send or copy more than 10 pages place the additional pages gently and carefully in the feeder just before the last page is scanned Do not try to force them in as this may cause double feeding or jamming If your document consists of several large or thic...

Page 85: ...a document They are not effective for receiving a document Resolution settings STANDARD Use STANDARD for ordinary documents This setting gives you the fastest and most economical transmission FINE Use FINE for documents containing small letters or fine drawings SUPER FINE Use SUPER FINE for documents containing very small letters or very fine drawings HALF TONE Use HALF TONE for photographs and il...

Page 86: ...ast can be adjusted 2 Press one or more times until the desired resolution and contrast settings appear in the display The first time you move through the list of resolution settings the contrast setting AUTO will appear next to each resolution setting The second time you move through the list the contrast setting DARK will appear RESOLUTION Display STANDARD AUTO FINE AUTO SUPER FINE AUTO HALF TON...

Page 87: ...SOLUTION or Sending a Fax by Normal Dialling With Normal Dialling you pick up the handset or press and dial by pressing the number keys If a person answers you can talk with them through the handset before sending the fax If you pressed you must pick up the handset to talk Normal Dialling allows you to listen to the line and make sure the other fax machine is responding JKL ABC 1 DEF WXYZ 9 GHI 4 ...

Page 88: ...machine to issue a fax tone 5 When you hear the fax tone press Replace the handset If the transmission is completed successfully the fax will beep once If an error occurs the fax will beep three times and print a Transaction Report to inform you of the problem see page 116 START MEMORY Note If the transmission is unsuccessful and DOCUMENT JAMMED appears in the display remove the document as explai...

Page 89: ...g fax and phone numbers for automatic dialling START MEMORY 1 Press once and once 2 Press once 3 Enter the fax or voice number by pressing the number keys Up to 32 digits can be entered Note A space cannot be entered To clear a mistake press If a pause is required between any of the digits to access a special service or an outside line press The pause appears as a hyphen Several pauses can be ente...

Page 90: ...ss or repeatedly _ 6 Press 7 Return to Step 2 to store another number or press to return to the date and time display To confirm that an auto dial number has been stored correctly print out the Telephone Number List as explained on page 115 START MEMORY STOP A B C D E F G H I J K L M N O P Q R S T U V W X Y Z SPACE Display Note The fax machine uses a lithium battery to keep automatic dialling numb...

Page 91: ...red changes to the number Press or to move the cursor to the digit or digits you wish to change and then enter the new digit The new digit will replace the old digit If you do not wish to change the number go directly to Step 6 6 Press 7 Make the desired changes to the name Press or to move the cursor to the letter or letters you wish to change and then press the appropriate number key repeatedly ...

Page 92: ... s If desired press to set the resolution and or contrast 2 Press or until the name of the other party appears in the display if no name was stored the number will appear 3 If you are sending a fax press Dialling and transmission begins If the transmission is completed successfully the fax will beep once If an error occurs the fax will beep three times and print a Transaction Report to inform you ...

Page 93: ...ed press to set the resolution and or contrast 2 Enter the number of the receiving machine by pressing the number keys If a pause is required between any of the digits to access a special service or an outside line press The pause will appear as a hyphen Several pauses can be entered in a row 3 Check the display If the number of the receiving machine shown is correct press If the number is not cor...

Page 94: ... used to send a fax or make a phone call Note If a fax transmission is unsuccessful and DOCUMENT JAMMED appears in the display remove the document as explained on page 134 This may occur if the other fax machine doesn t respond properly when you attempt to send the document Automatic redialling If you use automatic dialling including Direct Keypad Dialling to send a fax and the line is busy the fa...

Page 95: ...is function is called Error Correction Mode ECM ECM is effective for both transmissions and receptions and is only effective when the other fax machine has ECM as well When there is considerable noise on the line you may find that transmission with ECM turned on takes longer than normal If you prefer a faster transmission time you can try turning ECM off STOP 1 Press once and twice 2 Press once an...

Page 96: ...ifferent locations in just one operation When sending to multiple locations only auto dial numbers can be used to dial the numbers of the receiving machines 1 Load the document s If desired press to set the resolution and or contrast 2 Press 3 Press or until the name of the number appears in the display if no name was stored the number will appear 4 Press to select the number 5 Repeat Steps 3 and ...

Page 97: ...emory load the document press and then dial using one of the following methods Press the number keys to enter the fax number and then press Press repeatedly to select an auto dial number and press Press once to select the last number dialled and press START MEMORY START MEMORY START MEMORY START MEMORY If the memory becomes full If the memory becomes full while the document is being scanned MEMORY...

Page 98: ...lly dialled fax it will automatically begin reception of the incoming document If your fax machine doesn t detect a fax tone this means that the call is a voice call or manually dialled fax it will make a ringing sound called pseudo ringing for 15 seconds to alert you to answer If you don t answer within this time your fax will send a fax tone to the other machine to allow the calling party to sen...

Page 99: ... To select A M mode press until the arrow in the display points to A M RECEPTION MODE In A M mode your fax machine will automatically receive voice messages and faxes See Chapter 3 for more details PSEUDO RING 1 15 SECONDS The display briefly shows your selection then DISTINCTIVE RECEPTION MODE FAX TEL A M TEL FAX Selections appear alternately Display OPTION SETTING Pseudo Ring Duration for Tel Fa...

Page 100: ...plained in Using TEL Mode on page 99 2 rings Fax reception Changing the number of rings If desired you can change the number of rings on which the fax machine answers incoming calls in FAX and TEL FAX mode Any number from 2 to 4 can be selected 1 Press once and twice 2 Press once FUNCTION Display FAX TEL A M TEL FAX OPTION SETTING To select FAX mode press until the arrow in the display points to F...

Page 101: ...lay 3 STOP Using TEL Mode To select TEL mode press until the arrow in the display points to TEL RECEPTION MODE When the reception mode is set to TEL you must answer all calls by picking up the fax machine s handset or an extension phone connected to the same line FAX TEL A M TEL FAX The display briefly shows your selection then TRANSACTION ENTER 2 4 2 RECEPTION MODE ...

Page 102: ...he other party first speaks with you and then wants to send a fax press after speaking Press before the sender presses their Start key When RECEIVING appears in the display hang up START MEMORY Answering with the fax s handset Note If you have set the Fax Signal Receive setting page 102 to NO press to begin reception START MEMORY Beep START MEMORY RECEIVING RECEIVING ...

Page 103: ...goes dead Beep Putting a call on hold To put the other party on hold during a phone conversation press When this is done they cannot hear you You can put the handset back in the cradle without breaking the connection When you are ready to speak with the other party again pick up the handset If you did not put the handset back in the cradle press again to resume conversation PLAY HOLD PLAY HOLD Ans...

Page 104: ...me line you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem Follow the steps below to change the setting 1 Press once and twice 2 Press once and 5 times 3 Press once 4 Press to turn on the function or to turn it off 5 Press to return to the date and time display FUNCTION 1 2 STOP Display OPTION SETTING FAX SIGNAL ...

Page 105: ...e remainder will be printed on a second page In this case the cut off point may occur in the middle of a line Automatic reduction may not be possible if the received document is too large contains too many fine graphics or images or is sent at high resolution In this case the remainder of the document will be printed on a second page 1 Press once and twice 2 Press once and 3 times 3 Press once 4 P...

Page 106: ...emory When you have received a document in memory FAX RX IN MEMORY will appear in the display alternating with ADD PAPER PRESS START KEY or CHECK FILM CHECK COVER CHECK PAPER JAM When you add paper and press replace the imaging film or clear the jam the stored documents will automatically print out The machine will retain any received faxes in memory until printed even if the power cord is unplugg...

Page 107: ...UTO The default setting is 100 Example Press twice Number of copies per original Press the number keys to enter a number from 1 to 99 The default setting is 1 Example Press for five copies 3 When you are ready to begin copying press RESOLUTION 5 COPY HELP POLL READY TO SEND RATIO 125 5 If MEMORY IS FULL appears If the memory becomes full while a document is being scanned MEMORY IS FULL and SEE MAN...

Page 108: ...urn to the date and time display FUNCTION 1 2 STOP Display The display briefly shows your selection then OPTION SETTING COPY CUT OFF NUMBER OF RING 1 YES 2 NO Copy Cut off When making a copy of a document that is longer than the printing paper use the copy cut off setting to select whether the remaining part of the document will be cut off or printed on a second page The initial setting is YES cut...

Page 109: ...e a call Important To use this function you must subscribe to a caller identification service from your telephone company Your fax may not be compatible with some caller identification services 1 Press once and twice 2 Press once and 5 times 3 Press once 4 Press YES to turn on Caller ID To turn off Caller ID press 5 Press to return to the date and time display FUNCTION 1 2 STOP Display OPTION SETT...

Page 110: ...ges One of the following messages will appear while the fax rings if caller information is not available NO SERVICE No caller information was received from your telephone company Make sure that the telephone company has activated your service CALLER ID ERROR Noise on the telephone line prevented reception of caller information UNAVAILABLE The call was made from an area which does not have a caller...

Page 111: ...w the steps below to view the Caller ID List in the display If desired you can immediately dial a number when it appears 1 Press twice 2 Press or to scroll through the list 3 If you want to dial one of the numbers in the list scroll through the list until the number appears in the display Fax If you want to send a fax load the document and then press Dialling and transmission begin Voice call If y...

Page 112: ...Caller ID turned on you can set your fax machine to make a special ringing sound when you receive a call from a designated phone number This lets you know immediately who is calling without having to look at the display This function is only for the fax machine The cordless handset will not make a special ringing sound To use this function enter the desired phone number by following the steps belo...

Page 113: ...as faxes from your specified Anti Junk Number In this case when a voice call or a fax comes in from the number you have specified as a Junk Number your fax will terminate the call as soon as it receives the calling phone number from the caller ID service The caller will hear a 3 second high pitch tone to signal the call s termination The call will not break off until the caller has hung up To use ...

Page 114: ...ption after the number of rings set with the Number of Rings setting see page 98 When your voice number is dialled the fax machine will signal the call with the normal ringing sound to let you know that you must answer personally The initial setting for distinctive ring is NO If set to YES Fax Duet distinctive ring is supported Important The distinctive ring function can only be used if you subscr...

Page 115: ...e and time display FUNCTION 1 2 START MEMORY STOP Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify This saves paper by not printing out unwanted junk faxes To use this function follow the steps below to enter the fax number from which you do not wish to receive faxes One fax number can be entered Display ENTRY MODE...

Page 116: ...nitiates the transmission 1 Dial the fax machine you want to poll using one of the following methods Enter the full number using the numeric keys Pick up the handset or press and dial the full number Wait for the fax answerback tone If the number has been stored for automatic dialling press or until the name or number of the other party appears in the display 2 Press If you used the handset replac...

Page 117: ...d phone numbers that have been stored for automatic dialling Setup List This list shows your current selections for the FUNCTION key settings The list also shows your name and fax telephone number as entered in the machine and a sample of the header printed at the top of every page you transmit HEADER PRINT Message List This list shows information about the messages currently recorded in the answe...

Page 118: ...ted received NOTE One of the following notes will appear under NOTE in the report to indicate whether the transaction was successful and if not the reason for the failure OK Transmission reception was successful P FAIL A power failure prevented the transaction JAM The printing paper or document jammed preventing the transaction BUSY The fax was not sent because the line was busy COM E X Where X is...

Page 119: ...ransmission reception or error ERROR MEMORY A report will be printed after an error or a memory operation SEND ONLY A report will be printed after each transmission ERROR ONLY A report will be printed only when an error occurs NEVER PRINT A report will never be printed FUNCTION 1 5 STOP Display The display briefly shows your selection then 1 2 3 4 5 OPTION SETTING TRANSACTION DIAL MODE 1 ALWAYS PR...

Page 120: ...he operation panel press 2 Take the imaging film out of the print compartment and place it on a sheet of paper 3 Wipe the print head with isopropyl alcohol or denatured alcohol Caution Do not use benzene or thinner Avoid touching the print head with hard objects The print head may be hot if your fax machine has just received a large number of documents If this is the case allow the print head to c...

Page 121: ... close the operation panel press down on both sides to make sure it clicks into place Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies Note Remove the paper from the paper tray before cleaning the scanning glass and rollers 1 Open the operation panel press 1 2 ...

Page 122: ...you find it difficult to remove dirt from the scanning glass you can try moistening the swab with isopropyl alcohol or denatured alcohol Take care that no alcohol gets on the rollers 4 Flip down the green levers on each side of the white roller Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place The housing Wipe...

Page 123: ...y soon after the batteries are charged replace them with the following batteries Replacement batteries Use only 1 2 V Ni MH batteries with a capacity of 630 mAh min of 600 mAh type AAA Caution Danger of explosion if batteries are incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions ...

Page 124: ... the new batteries charge for at least 12 hours Battery disposal The batteries are Nickel Metal Hydride batteries The batteries must be disposed of properly Contact local agencies for information on recycling and disposal plans in your area Wiping the charger contacts To ensure that the battery charges properly wipe the charger contacts once a month with a cotton swab Charger contacts ...

Page 125: ...ion The cord from the TEL LINE socket to the wall socket should be no longer than two meters Make sure there are no modem devices sharing the same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting the fax machine to a different telephone line If the problem still occurs your fax machine ma...

Page 126: ...Make sure that the receiving machine has paper Make sure that the telephone line cord is plugged into the TEL LINE socket and not the TEL SET socket If the receiving machine is in manual mode with no attendant reception will not be possible Check the display for error messages Pick up the handset and check for a dial tone Nothing is printed at the receiving end Make sure that the document for tran...

Page 127: ...ds to yield a lighter print quality The received document is faint Ask the other party to send higher contrast documents If the contrast is still too low your fax machine may need service Make a copy or print a report to check your machine s printing ability Received images are distorted Noise on the telephone line may cause distortion Have the other party try sending the document again The print ...

Page 128: ...dback turn off the speaker press before you replace the handset Auto dial numbers cannot be stored in the fax Make sure the fax is plugged in and the imaging film has been loaded Auto dial numbers cannot be stored if the imaging film has not been loaded See Loading the Imaging Film on page 24 Nothing appears in the display Make sure the power cord is properly plugged into a power outlet Connect an...

Page 129: ...rrectly you should hear a dial tone when you pick up the fax machine handset The batteries may be low Place the cordless handset in the charger and let it charge Calls cannot be made or received while the fax machine is being used while BUSY appears in the cordless handset display Wait until the fax machine is no longer being used Calls cannot be made or received during a power failure You may be ...

Page 130: ...rger contacts with a cotton swab Make sure the batteries are correctly inserted in the cordless handset see page 21 The batteries may need replacement see page 121 You hear beeps during a call You will hear beeps during a call and will blink in the display if the batteries are low Place the cordless handset in the charger and let it recharge If you hear beeps during a call and need to continue the...

Page 131: ...com call CHECK FILM CHECK COVER CHECK PAPER JAM alternating messages These alternating messages appear when there is a problem in the print compartment that prevents printing Check to see if the imaging film is not loaded properly or if it has been used up and needs replacement Make sure the operation panel is completely closed press down on both sides If a paper jam has occurred clear the jam as ...

Page 132: ...ess handset appear alternately with INTERCOM LINE ERROR Transmission or reception was not successful Press the STOP key to clear the message and then try again If the error persists see Line Error on page 123 MEMORY IS FULL SEE MANUAL alternating messages The memory is full You may have too many messages recorded in the answering system To erase messages see page 67 This message may also occur dur...

Page 133: ...d has overheated Operation can be continued after it cools If overheating frequently occurs try changing the print contrast setting to LIGHT see page 27 PRINT HEAD FAIL YOU NEED SERVICE alternating messages The print head has failed and requires service READY TO SEND A document has been loaded and the fax machine is waiting for you to begin faxing or copying RECALLING This appears if you attempt t...

Page 134: ...at you are in range C blinking has been pressed to place a call on hold To resume the call press again CALLS This appears when you access the Caller ID list in the fax machine by holding down only if you have Caller ID EMPTY This appears if you access the fax machine s phone book or Caller ID list and there are no numbers 0 6 a number from 0 to 6 appears Your cordless handset is being paged press ...

Page 135: ...econds Indicates the end of transmission reception or copying Intermittent tone 3 beeps 5 seconds 1 second on 1 second off Indicates incomplete transmission reception or copying Rapid intermittent tone 35 seconds 0 7 seconds on 0 3 seconds off Indicates that the handset is off hook ...

Page 136: ...ressing If the document doesn t feed out remove it as explained below Important Do not try to remove a jammed document without releasing it as explained below This may damage the feeder mechanism START MEMORY 1 Press and slowly open the operation panel until it is half open 2 Flip up the green levers on each side of the white roller 3 Gently remove the document Be careful not to tear the document ...

Page 137: ...ment or rollers 3 Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place Clearing jammed printing paper 4 Flip down the green levers on each side of the white roller Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place 1 2 ...

Page 138: ...matically answers and receives faxes TEL mode Answer all calls even faxes by picking up the handset To begin fax reception press TEL FAX mode The fax machine automatically answers and receives faxes Voice calls are signalled by a special ringing sound A M mode Select this mode when you go out to receive both voice messages and faxes Storing Auto Dial Numbers 1 Press once and twice 2 Enter the full...

Page 139: ...aks to you and then wants to send a fax press Storing auto dial numbers 1 Press and then press twice 2 Enter a name for the auto dial number To enter each letter hold down the key for the letter as shown in the chart below until the letter appears in the display 3 Press 4 Enter the full fax phone number To clear a mistake press To insert a pause hold down until appears 5 Press and then repeatedly ...

Page 140: ...ng a call 36 Melody 50 Power 53 Quick Search 41 Receiver volume 36 Receiving a call 37 Redial 44 Ringer volume 50 System PIN 57 Talking range 23 Turning off ringer 51 Viewing calls 44 D Date setting 30 Dial mode 18 Dialling Automatic 40 90 Direct Keypad 91 Normal 36 85 Direct Keypad Dialling 91 Display messages 129 Distinctive ring 112 Document feeder 82 Document guides 82 Document restrictions 82...

Page 141: ...ding 26 Polling 114 Power cord 17 Print contrast setting 27 Print head cleaning 118 119 Priority Call 110 Pseudo Ring Duration 97 R Reception mode A M mode 32 64 FAX mode 32 98 TEL mode 32 99 TEL FAX mode 32 96 Reception Ratio setting 103 Redialling 92 Remote code number 74 Remote operations 74 Resolution 83 Ringer volume Fax machine 34 S Scanning glass cleaning 119 Sender s name and number enteri...

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Page 145: ...r remote code 3 Press 4 After listening to your messages you can either hang up to save them or enter one of the commands on the reverse side REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation Cut it out and carry it with you when you go out Remote Operation Guide ...

Page 146: ...nsfer number 9 0 Tel No Record transfer OGM 9 3 To quickly disconnect OGM ONLY MODE Turn on 1 1 Turn off 1 2 PLAYBACK Play messages 7 Move backward repeat 2 Skip forward 5 Stop 0 Play new messages only 6 first stop playback ERASING MESSAGES Erase single message 3 Erase all messages 3 3 RECORDING A MEMO Start End 0 RECORDING A NEW OGM Start 4 ...

Page 147: ...PRINTED IN THAILAND TINSE4432XHTZ SHARP CORPORATION OF AUSTRALIA PTY LTD A C N 003 039 405 1 Huntingwood Drive Huntingwood Blacktown N S W 2148 SHARP CORPORATION ...

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