Sharp MX-4141N, Technical Manual

Page 1: ...rocedure 36 Initial Set up 8 Firmware Print Driver Revision 37 Colour Calibration 11 Test Simulation 38 Maintenance 13 Trouble Codes 45 Operating System Support 17 Sensor Location 49 Electrical 18 Jam Cause Codes 51 Coin Vend Interface 19 Repair Hints 55 Firmware Upgrade 21 Technical Bulletin Index 57 E Manual Update 25 Document Reference 58 Watermark Update 27 Notes 59 HDD Replacement Procedure 2...

Page 2: ...Ready Mode 39 2db Operating 57 8db Max 72db Copier Specification Copy Speed Max 41 ppm A4 19 ppm A3 51 ppm A4 23 ppm A3 E Sort SOPM Yes Yes Colour and B W First Copy Time OC B W 4 7sec Col 6 7sec B W 4 1sec Col 5 7sec First Copy Time DSPF B W 7 4sec Col 10 3sec B W 6 7sec Col 9 2sec Continuous Copy Max 999 Scan Resolution Colour 600 x 600 dpi B W 600 x 400 dpi OC 600 x 400 dpi 600 x 600 dpi Zoom R...

Page 3: ...er USB Memory HDD TWAIN WIA compliant I Fax SMTP User Registrations Max 500 one touch 500 group Bundled Utility Software Network Scan Tool Sharpdesk v3 3 1 license Wireless LAN STD Compliant Regulation IEEE802 11n g b Transmission Method IEEE802 11n g OFDM IEEE802 11b DSSS Access Mode Infrastructure mode Software AP mode Security WEP WPA Personal WPA Enterprise WPA2 Personal WPA2 Enterprise Not ap...

Page 4: ...Integration Module MX AMX2 Application Communication Module MX AMX3 External Account Module MX FR42U Data Security Kit MX RB20 Paper Pass Unit MX FN10 Saddle Finisher MX PNX5 A B C D Hole Punch MX FN11 Finisher 4K MX PNX6 A B C D Hole Punch MX FN18 Saddle Finisher 4K MX PNX6 A B C D Hole Punch MX LC11 A4 LCC MX PUX1 XPS Expansion MX PF10 Barcode Font MX FX11 Fax Expansion MX FWX1 Internet Fax Kit ...

Page 5: ... kit MX PF10 Barcode font kit MX FX11 Facsimile expansion kit MX FWX1 Internet Fax expansion kit AR SU1 Stamp unit MX EB12N Mirroring kit MX AM10 Web browsing kit MX KB11N Keyboard unit N MX AMX1 Application integration module MX AMX2 Application communication module MX AMX3 External account module MX FR42U Data security kit Commercial version MX USX1 Sharpdesk Additional license kit 1 license MX ...

Page 6: ...g blade AR x Cleaning gum AS MX 510CU PTC Kit x PTC unit 300k MX 510HB Waste Toner Collector x Includes LSU cleaner x 3 50k approx MX C31FL Ozone Filter Kit x Ozone filter 360k FUSING UNIT MX 361FB MX 510FB Fusing Belt Kit x Fusing belt x Meandering Suppress collar x 2 300k MX 510LH Pressure Roller Kit x Fusing roller x Pressure roller 300k MX 510WB Web Cleaning Kit x Web roller x Web guide shaft ...

Page 7: ...tridge for MX FN10 MX FN18 2000 staples x 3 AR SV1 Stamp Cartridge for AR SU1 2 cartridges SERVICE ROTATION MX 510U1 Primary Transfer Belt Unit For Service Rotation MX 410U2 Secondary Transfer Belt Unit MX 511FU Fusing Unit 230v Notes The consumable life is specified by 840K rotations therefore the page count life indicated above is for approx guidance only Also the consumable life may vary depend...

Page 8: ...tion of Optional Product s System Settings Administrator Mode Product Key Sim 22 05 Check Firmware version s Upgrade to latest version INITIAL SETUP Sim 26 01 Right Tray Installation Yes No Sim 26 02 LCC Installation Paper Size A4 Sim 26 06 Machine Destination Sim 26 35 Set Multi Error Counter Set to 1 Multi Count Sim 26 50 Long Paper Support up to 1200mm 0 Disable 1 Enable Sim 26 52 Non Printed P...

Page 9: ...e Result OK HALF TONE COLOUR CALIBRATION Sim 46 74 Engine Printer Colour Calibration Select FACTORY Mode COPY IMAGE QUALITY Check Image Quality Copy Mode Density Magnification Lead Edge Void If NG perform the following adjustments as required Sim 46 01 Copy Density Adjust Colour Sim 46 02 Copy Density Adjust B W Sim 46 09 SPF Copy Density Adjust Sim 50 28 OC ADJUST Lead Offset Mag SPF ADJ Lead Off...

Page 10: ... Mode Limit number of Copies in staple mode ON OFF EXTERNAL KEYBOARD MX KB11N Keyboard Language Setting System Settings Default Settings Keyboard Select Select English US EXTERNAL ACCOUNTING MODULE MX AMX3 Sim 55 03 Auto clear function before Copy job execution SSW 1 5 0 Disable 1 Enable Sim 55 03 USB Card Reader detection control SSW 6 8 0 Disable 1 Enable Sim 55 03 Continuous print mode job queu...

Page 11: ...fault Def 2 Colour balance with slightly strong cyan Def 3 Colour balance with the emphasis on Cyan COLOUR BALANCE ADJUSTMENT Sim 46 74 Engine Printer FACTORY MODE Place printed test pattern onto glass for both Copy Printer modes Manual Colour Calibration SERVICE MODE HIGH DENSITY PROCESS CONTROL Execute Sim 44 06 COLOUR BALANCE ADJUSTMENT Sim 46 74 Engine Printer SERVICE MODE Place printed test p...

Page 12: ...r Engine Sim 67 27 for Printer Scan Test Pattern to Register Custom Service Target DEFAULT SETTING Service Mode To return machine to Standard setting STANDARD SERVICE TARGET SETTING Execute Sim 63 08 for Engine Sim 67 28 for Printer COLOUR BALANCE ADJUSTMENT Sim 46 74 Engine Printer SERVICE MODE Place printed test pattern onto glass for both Copy Printer modes ...

Page 13: ... Print Counter has reached the specified limit Replace the Pressure Roller Kit FK3 Fuser Web Cleaner Counter has reached the specified limit Pop Up FK3 Error Web End Detected Replace the Web Cleaning Kit TK1 Primary Transfer Unit Counter has reached the specified limit Replace Primary Transfer Belt and Blade kits Transfer Section TK2 Secondary Transfer Unit Counter has reached the specified limit ...

Page 14: ...ONOCHROME When the Total K maintenance counter has reached the life specified Replace Black Developer MX 51GVBA Replace Black Drum Unit MX 51GUSA or x OPC Drum MX 51GRSA x Main Charge Unit MX 510MK Check Replace Waste Toner Collector MX 510HB Sim 24 05 Clear Developer K Black Counter Sim 24 04 Clear Drum CTRG K Black Counter Clear Main Charger K Black Counter Clear Drum Blade K Black Counter Clear...

Page 15: ...FB or MX 510FB x Fusing Belt x Meandering Suppress Collar x 2 Replace Pressure Roller Kit MX 510LH x Pressure Roller x Fusing Roller Replace Web Cleaning Kit MX 510WB x Web Roller x Web Guide Axis x2 x Web Pressure Roller x Web Pressure Roller Bearing x2 Check Clean Upper and Lower Thermistors Check Clean Fuser Separator Pawls Sim 24 04 Clear Fusing Web Counter Clear Fusing Belt Counter Clear Fusi...

Page 16: ...imary Transfer Cleaning Blade Kit MX 510TL Replace Secondary Transfer Belt Kit MX 310B2 Clean ID Registration Sensors Sim 24 04 Clear TC1 Belt Counter Clear Trans Blade Counter Clear TC2 Belt Counter Sim 50 22 Drum Position Registration Adjustment select ALL Every 360K Every 360K Process Section In addition to Total Colour Fuser Transfer maintenance if indicated Replace Ozone Filter Kit MX 361FL S...

Page 17: ...x 9 1 9 1 9 1 9 1 9 1 Sharpdesk v3 3 Composer 9 9 SAP Use SH1DN050 PCL or SH1HN050 PS Device Type Button Manager Twain Scan Network 9 WHQL 9 WHQL 9 WHQL 9 WHQL 9 WHQL Scan to Sharpdesk v3 3 9 9 Scan to Folder 9 9 9 9 9 9 2 9 2 9 2 Scan to FTP 9 9 9 9 9 9 9 9 Sharp OSA Network Scan Tool 9 3 9 3 9 3 9 3 9 3 SRDM 10 13 10 13 10 13 10 13 10 13 Notes 1 MX FX11 is required 2 Supported on Windows OS only...

Page 18: ...EEPROM or following U2 trouble DV BIAS VOLTAGE SIMULATION 08 01 Item Mode Adjustment Range Actual Voltage MX 4141N MX 5141N Middle Speed DV Bias Voltage K 0 600 450 5V 450 5V C M Y Low Speed DV Bias Voltage K 450 5V 450 5V C 430 5V 430 5V M 430 5V 430 5V Y 430 5V 430 5V MAIN CHARGE GRID VOLTAGE SIMULATION 08 02 Item Mode Adjustment Range Actual Voltage MX 4141N MX 5141N Middle Speed MC Grid Voltag...

Page 19: ...ed insulation barrier 5 The audit device MUST comply and display the relevant safety approval mark C Tick CE or equivalent To enable coin vend function test simulation 26 03 should be set as required Coin Vendor Mode Diagnostic Setting The specified quantity is completed Remainder of money is left Insufficient money during copy job The specified quantity is completed No money remaining Black Colou...

Page 20: ...V_STAPLE Out 10 CV_COLOUR0 Out 11 CV_DUPLEX Out 12 5v Out 13 CV_SIZE0 Out 14 CV_SIZE1 Out 15 CV_SIZE2 Out 16 CV_SIZE3 Out Colour Signals Colour Mode CL COLOR1 CL COLOR0 B W 0 0 Full Colour 1 1 Others Single Two Colour 0 1 Paper Size Signals SIZE3 SIZE2 SIZE1 SIZE0 PAPER SIZE 0 0 0 0 NIL 0 0 0 1 A3 1 0 1 1 A3W 0 0 1 0 A4 0 0 1 1 LT 0 1 0 0 B4 0 1 0 1 LG 0 1 1 0 WLT 0 1 1 1 INV 1 0 0 0 B5 1 0 1 0 A5...

Page 21: ...evice is detected an error message will be displayed 3 Using the LCD screen browse and select the updated engine firmware file sfu 4 The current and the updated firmware versions will be shown within the display 5 Select the required firmware that requires updating Press Execute Yes to commence the update Note If all firmware including peripherals require updating select ALL as shown ...

Page 22: ...de 22 SHARP Document Solution Centre 6 Firmware update progress and remaining time should now be displayed 7 Once the firmware update has completed successfully select OK MFP should reboot Firmware update is complete ...

Page 23: ... html Example http 192 168 0 151 service_login html Note If User Authentication username password is enabled open the device webpage and login using the service username and password as below 2 Select Enter the Service Username and Password to access the Service Webpage and click Login Default Username service Password service 3 When the service webpage opens click Update of Firmware ...

Page 24: ...rmware file and select Open 5 Press Execute to start the firmware update Note Once the machine has entered service download mode the update will commence and the progress will be displayed 6 When the firmware upgrade is complete click Reboot to execute a remote restart of the machine Firmware Upgrade is complete ...

Page 25: ...USB memory device as shown Note The E Manual firmware for MX 4141 5141N series consists of 1 file UAR 2 Insert the USB memory device into a USB port on the machine and execute Simulation 49 03 E MANUAL UPDATE 3 Select the Directory containing the update file example shown MANUAL filename manual_0100R200 uar ...

Page 26: ... The current and updated version should then be displayed 5 Press Execute to commence upgrade Update File Checking and a progress of the update will be displayed 6 Once the update is complete press OK to exit simulation mode E Manual update is complete ...

Page 27: ...en copying the Watermark firmware directories onto the USB drive do not change the folder hierarchy or files 2 Insert the USB memory device into a USB port on the machine and execute Simulation 49 05 WATER MARK UPDATE Note If no USB device is detected an error message will be displayed 3 Select the Directory containing the Watermark update files ...

Page 28: ...4 The current and updated version should now be displayed Press Execute to commence upgrade 5 Update File Checking and a progress of the update will be displayed 6 Once the update is complete press OK to exit simulation mode Watermark Update is complete ...

Page 29: ... FEP dictionary Not available 6 Chinese FEP dictionary Not available 7 JOB LOG Perform via WEB PAGE 8 JOB completion list Not available 9 New N A FSS information Not available 10 User font Added Not available Perform via WEB PAGE Service or User 11 User macro Not available Perform via WEB PAGE 12 Document filing Perform via WEB PAGE or Sim56 03 Perform via WEB PAGE 13 System setting data Sim56 02 ...

Page 30: ...ally performed x When using an HDD from another MFP Device U2 05 trouble will be displayed Use SIM16 to cancel U2 05 trouble and then format the HDD using SIM62 01 5 Clear the FAX SCANNER image memory by executing SIM66 10 This memory must be cleared for all models equipped with FAX I FAX and Network Scanner in order to keep compliance between the HDD data and the image related memory 6 Install th...

Page 31: ...ilding Copying the whole contents of one HDD to the other HDD Troubleshooting Use SIM62 20 to check the HDD status and refer to the following tables to confirm the relation between the HDD status and possible remedy Status Trouble when is displayed SIM 62 20 HDD2 OK NONE REBUILDING ERROR TROUBLE HDD1 OK A A A NONE A REBUILDING ERROR A TROUBLE A Status Trouble when E7 03 error message is displayed ...

Page 32: ...mirroring kit and the HDD x Replace the HDD which indicates NONE Perform the replacement procedure of the mirroring kit HDD or standard machine HDD x Replace the mirroring kit Perform the replacement procedure of the mirroring kit HDD or standard machine HDD x Replace both of the HDD of the mirroring kit and that of the machine D When in TROUBLE TROUBLE x RAID PWB trouble x Both or one HDD trouble...

Page 33: ...uble replace the HDD of the mirroring kit If HDD2 is in trouble replace the HDD of the machine Power off the MFP device Primary power switch WHEN REPLACING THE MIRRORING KIT HDD ONLY 1 Using a new HDD unit from Service Spare Parts replace the Mirroring Kit HDD 2 Power on Boot the MFP device Rebuilding is automatically executed 3 Check that E7 03 trouble does not occur and the UI icon which indicat...

Page 34: ...the storage data backed up in Step 1 x Use SIM56 02 or device cloning storage backup function to import the Address book Image Send registration data and User authentication data etc x Import the Document Filing data User font and macro data The JOB LOG data can be backed up but cannot be imported Caution When replacing the HDD for the mirroring kit ensure to use a new HDD unit If an HDD that has ...

Page 35: ...1 Use SIM56 02 to backup the SD card data to a USB memory device 2 If the operation panel has HOME screen has been customised backup the SD card data by using the Device Clone function 3 When there is FAX Internet Fax data received use SIM66 62 to back up the image data to the USB memory PDF file type and then provide the PDF data to the user The data cannot be restored to the machine 4 Replace th...

Page 36: ...edure When replacing the CF card be sure to use the specified CF card supplied as a service part only The firmware required for booting the MFP device must be included on the CF card that is used in this machine Commercially available CF cards do not have this firmware data 1 Use SIM56 02 to backup the CF card data to the USB memory 2 When the operation panel home screen has been customised backup...

Page 37: ...01 01 03 00 PUNCH MX PNX6 01 02 02 00 FAX MAIN MX FX11 01 01 G1 00 DATA SECURITY KIT MX FR42U TBD ACU MX EB11 01 00 R2 00 WATERMARK 01 00 00 00 E MANUAL 01 10 R2 00 Print Driver Driver Windows OS x86 XP 2008 Vista 7 8 Windows OS x64 2008 R2 2012 XP Vista 7 8 PCL6 08 00 08 30 WHQL 08 00 08 30 WHQL PS 08 00 08 32 WHQL 08 00 08 32 WHQL PPD 1 5 0 8 WHQL 1 5 0 8 WHQL PC Fax 3 8 1 9 3 8 1 9 TWAIN 3 01 0...

Page 38: ... to the MX 4141 5141N Service Manual Simulation Entry Method 1 Double click the HOME key Total use quantity Toner remaining quantity display mode screen will appear 2 Touch the VER display section as indicated below 3 Touch J J J keys 4 Enter a main SIM code with the 10 key pad then touch the START MONO or COLOR key or select a main code from the SIM key list on the touch panel C ...

Page 39: ...ading setting aging 8 High Voltage Operation Test 1 Developer bias setting and output 2 MHV Grid setting and output 6 Transfer setting and output 9 Duplex Operation Test 2 ADU sensor check 9 Duplex Operation Test 3 ADU load output check 10 Toner Motor Operation Test 1 Toner motor operation check 13 U1 Clear Cancel Trouble cancel U1 trouble 14 Clear Cancel Trouble cancel excluding U2 PF trouble 15 ...

Page 40: ...ge 53 Enable Disable auto colour calibration 60 Utility counter mode setup 61 Coverage counter threshold setup 26 Device Configuration 65 Finisher staple alarm mode set up 69 Toner near end setting 71 Web browsing trial mode setup 73 Poster enlargement image loss adjustment 74 OSA trial mode setting 78 Remote operation VNC password setting 79 User data delete pop up display enable disable 30 Senso...

Page 41: ...43 Fax mode exposure adjust Super Fine 44 Fax mode exposure adjust Ultra Fine 45 Fax mode exposure adjustment 600dpi 46 Fax mode exposure adjustment RGP RIP 47 JPEG compression rate setting 51 Heavy paper mode gamma adjustment 52 Heavy paper mode gamma default set 54 Half tone density adjustment dither 46 Copy Image Density Adjustment 55 Drop out colour mode adjustment for Image Send mode 58 Copy ...

Page 42: ... MFP Status 0 Disabled 1 Enabled Display SW24 7 Continuous print mode for OSA job queuing for external accounting 0 Job Queue Disabled 1 Job Queue Enabled 55 MFP Data Setting 3 Controller soft switch setting SW25 7 Custom Envelope size Printer 0 Disabled 1 Enabled SW26 1 Notification sound of finished Copy job 0 Disabled 1 Enabled SW26 2 Notification sound for Stop copy when no original is present...

Page 43: ...tion Adjustment 2 LCD touch panel adjustment result display 5 Operation panel key input test 66 Fax Control Settings Adjustments 1 Fax Soft SW setting 2 Country code default set Fax 3 Fax PWB controller memory check 4 Fax signal line check Max level 5 Fax signal line check Soft SW setting level 6 Fax list print confidential registration 7 Fax memory printout all data 8 Fax sound message setup 9 Fa...

Page 44: ...ximum adjustment mode for printer 36 Adjust low density section 41 Threshold value setting for printing judgement of the black colour in B W printing or selected colour 42 Gradation setting amount for the black colour in B W printing or selected colour 43 Colour balance adjustment of fine B W printing 45 Printer image filter and trapping adjustment 52 Printer default gamma check PCL PS 54 Printer ...

Page 45: ...7 07 SD Card error 10 Shading trouble Black correction 11 Shading trouble White correction 14 CCD ASIC communication error 20 LSU laser detection error K 21 LSU laser detection error C 22 LSU laser detection error M 23 LSU laser detection error Y 24 LSU LD driver error K 25 LSU LD driver error C 26 LSU LD driver error M 27 LSU LD driver error Y 28 LSU PCU connection trouble 29 LSU ASIC frequency a...

Page 46: ... Y 45 Colour image density sensor trouble 49 LSU thermistor trouble 50 K drum phase sensor trouble 51 Drum phase sensor trouble Colour 41cpm 51 Drum phase sensor trouble Cyan 51cpm 52 Drum phase sensor trouble Mag 51cpm 53 Drum phase sensor trouble Yel 51cpm F2 58 Temperature humidity sensor trouble HUD_M TH_M 64 Toner supply operation trouble K 65 Toner supply operation trouble C 66 Toner supply ...

Page 47: ...0 Process fan trouble 56 Rear cooling fan trouble 58 Ozone exhaust fan trouble L6 10 Polygon motor trouble LSU L8 01 No Full wave signal 02 Full wave signal error 20 MFP PWB LSU mother board communication trouble PC Personal counter not installed U1 01 Battery trouble U2 00 MFP EEPROM read write error 05 Erroneous detection of account management data 11 MFP PWB EEPROM check sum error 30 Serial num...

Page 48: ...1 LCC transport motor trouble 22 LCC 24v power abnormality 50 Desk incompatibility trouble 51 LCC Main unit combination trouble U7 50 Communication trouble between main unit and vendor control 51 Vendor machine error U9 01 Touch panel trouble UC 02 CPT ASIC error 20 DOCC ASIC error ...

Page 49: ...Sensor Location SHARP Document Solution Centre 49 MAIN ENGINE DSPF ...

Page 50: ...Sensor Location 50 SHARP Document Solution Centre MX DE21 DESK TANDEM DRAWER MX DE22 23 DESK DLUD1 DCSPD1 DSW_DSK DPFD1 DPED2 DCSPD2 DPED1 DPFD2 DLUD2 ...

Page 51: ...d paper MFT Manual feed tray paper feed JAM PPD1 not reached CPFD1_S3 CPFD1 remaining JAM Desk upper tray feed paper MPFD_S MPFD remaining JAM CPFD1_S4 CPFD1 remaining JAM Desk lower tray feed paper MTR_ILG Motor driver trouble JAM CPFD1_ST1 CPFD1 remaining JAM Tandem left tray feed paper NO_MATCH Parameter inconsistency CPFD1_ST2 CPFD1 remaining JAM Tandem right tray feed paper POD1_FUS POD1 JAM ...

Page 52: ...per PPD2_SA PPD2 remaining JAM ADU refeed paper PPD1_SL PPD1 remaining JAM LCC refeed paper PPD2_SL PPD2 remaining JAM LCC feed paper PPD1_SM PPD1 remaining JAM Manual tray feed paper PPD2_SM PPD2 remaining JAM Manual tray feed paper PPD1_ST1 PPD1 remaining JAM Tandem left tray feed paper PPD2_ST1 PPD2 not reached JAM Tandem left tray feed paper PPD1_ST2 PPD1 remaining JAM Tandem right tray feed p...

Page 53: ...AM PDPPD2_S Interface outlet port remaining JAM 4K FINISHER FED_N Finisher inlet port not reached JAM FSFS_S Saddle paper exit remaining JAM FED_S Finisher inlet port remaining JAM FSHS_N Saddle transport not reached JAM FFPD_N Saddle section not reached JAM FSHS_S Saddle transport remaining JAM FFPD_S Saddle section remaining JAM FSSTPLJ Saddle staple JAM FHS_N Finisher paper exit not reached JAM...

Page 54: ...Cont d Code Description Code Description SPPD3_S SPPD3 remaining JAM SPPD5_S SPPD5 remaining JAM SPPD4_N SPPD4 not reached JAM SPSD_SCN Exposure start notification timer end SPPD4_S SPPD4 remaining JAM STOP_JAM Emergency stop request JAM SPPD5_N SPPD5 not reached JAM ...

Page 55: ... NAS settings are enabled within the Network Settings menu The NBT WINS Port Security setting must be enabled to use NAS Public storage For security measures this port setting is disabled as default Can you use Domain User Accounts to browse the NAS Public Folders NAS Public Folders support local accounts only programmed on MFP SHARP OSA ALL Unable to enter the URLs for EAM External Accounting Mod...

Page 56: ... APP Store error message For additional security OSX 10 8 Mountain Lion implemented Gatekeeper which can be set to restrict the installation of applications drivers from a specific source eg Mac App Store From the Security Privacy menu System Preferences change the Allow Applications Downloaded From setting to Mac App Store and identified developers or Anywhere When printing multiple page reports ...

Page 57: ...Technical Bulletin Index SHARP Document Solution Centre 57 Note Excludes Part Change Correction Information Reference Description Model ...

Page 58: ... Digitally Certified Print Driver is installed automatically using Plug Play via Windows Update server WHQL WHQL Windows Hardware Quality Lab Digitally Certified Print Driver for specified Windows Operating System is supported 01 13 Current Release Support Schedule Month Year English only Note Release schedule is subject to change without prior notice Useful Links Web Addresses Support Website MFP...

Page 59: ...Notes SHARP Document Solution Centre 59 ...