Collated printing does not work
Action
Yes
No
Step 1
a
From the control panel, navigate to:
Settings
>
>
>
>
Layout
>
>
Collate
>
b
Set Collate to
On [1,2,1,2,1,2]
, and then press
.
c
Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select
Collate
.
b
Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact your
.
Tray linking does not work
Action
Yes
No
Step 1
a
Check if the trays contain the same paper size and paper type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a
From the control panel, navigate to:
Settings
>
>
Paper
>
>
Tray Configuration
>
>
Paper Size/Type
>
b
Set the paper size and paper type to match the paper loaded
in the linked trays.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Troubleshooting
91
