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Sharp MX-C380P, Operation Manual

The Sharp MX-C380P is a high-performance printer that delivers exceptional printing quality and efficiency. Unlock its full potential with the comprehensive Operation Manual, which can be easily accessed and downloaded for free from our website. Discover all the features and optimize your printing experience effortlessly.

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4-15

TROUBLESHOOTING

GENERAL PROBLEMS

PROBLEMS RELATED TO MACHINE OPERATION

• Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

• The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

• Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17

• The displayed bypass tray paper size is not correct.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17

PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT

• The paper misfeeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18

• Paper does not feed from the paper tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

• The image on paper is skewed.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

PROBLEMS RELATED TO QUALITY / PRINT RESULTS

• Lines appear in the printed image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

• Smudges appear on printed output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

• Toner does not adhere well or creases appear in the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

• Print quality is poor.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

• Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

• Printing takes place on the wrong side of the paper.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

• A cover or insert is not printed on the specified paper.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

PROBLEMS RELATED TO PERIPHERAL DEVICES

• The connected USB device cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21

• The connected USB memory cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21

• The finisher does not operate.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21

• Stapling does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21

• Output does not collect neatly in the output tray of the finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21

• Stapled output does not collect neatly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

OTHER PROBLEMS

• The display screen is difficult to view.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

• You were logged out without having performed logout yourself.  . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

• You forgot the administrator password.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

• The actuator came off (when a finisher is not installed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key (

) and the main 

power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key (

) in that 

order.

Caution:

When the DATA indicator is lit or blinking, do not switch off the main power switch or unplug the power plug. 
This may damage the hard drive or cause the data being stored or received to be lost.

Summary of Contents for MX-C380P

Page 1: ...Operation Guide MX C380P MODEL BEFORE USING THE MACHINE BEFORE USING THE MACHINE SYSTEM SETTINGS SYSTEM SETTINGS PRINTING PRINTING TROUBLESHOOTING TROUBLESHOOTING ...

Page 2: ...tart Guide This manual provides easy to understand explanations of all the functions of the machine in a single volume Detailed explanations of each of the functions can be found in the manuals in PDF format 1 BEFORE USING THE MACHINE This chapter provides information such as basic operation procedures and how to load paper 2 PRINTING This chapter provides detailed explanations of the procedures f...

Page 3: ...ons or other failures or for any damage that occurs due to use of the product Warning Reproduction adaptation or translation of the contents of the manual without prior written permission is prohibited except as allowed under copyright laws All information in this manual is subject to change without notice Illustrations and the operation panel and display shown in this manual The peripheral device...

Page 4: ...THORITY GROUP LIST 1 27 FAVOURITE OPERATION GROUP LIST 1 29 VIEW USER COUNT 1 30 REMOTE OPERATION OF THE MACHINE 1 31 JOB LOG 1 32 SAVE DELETE JOB LOG 1 32 VIEW JOB LOG 1 32 ITEMS RECORDED IN THE JOB LOG 1 33 STORAGE BACKUP 1 35 EXPORT SETTINGS 1 35 IMPORT SETTINGS 1 35 DEVICE CLONING 1 36 EXPORT SETTINGS 1 36 IMPORT SETTINGS 1 36 LOADING PAPER IMPORTANT POINTS ABOUT PAPER 1 37 NAMES AND LOCATIONS...

Page 5: ...CARTRIDGE 1 55 REPLACING THE DEVELOPER CARTRIDGE 1 55 REPLACING THE DRUM CARTRIDGE 1 60 REPLACING THE STAPLE CARTRIDGE IN THE FINISHER 1 62 REGULAR MAINTENANCE 1 64 CLEANING THE MAIN CHARGER OF THE PHOTOCONDUCTIVE DRUM 1 64 CLEANING THE BYPASS FEED ROLLER 1 67 CLEANING THE LASER UNIT 1 69 CLEANING THE PT CHARGER 1 73 ENTERING TEXT FUNCTIONS OF THE MAIN KEYS 1 75 ...

Page 6: ...This can be used to staple output FINISHER page 1 46 5 Main power switch This is used to power on the machine TURNING THE POWER ON AND OFF page 1 13 6 Handle Grasp it when moving the machine 7 Bypass tray Use this tray to feed paper manually When loading paper larger than A4 or 8 1 2 x 11 be sure to pull out the bypass tray extension LOADING PAPER IN THE BYPASS TRAY page 1 42 Peripheral device BEF...

Page 7: ...re installed These hold paper For 500 sheet paper feed unit combinations consult your dealer or nearest SHARP Service Department TRAY SETTINGS FOR TRAYS 1 TO 4 page 1 40 10 USB connector A type Supports USB 2 0 Hi Speed This is used to connect a USB device such as USB memory to the machine For the USB cable use a shielded cable Peripheral device 8 10 9 ...

Page 8: ...emove a paper misfeed 4 TROUBLESHOOTING REMOVING MISFEEDS page 4 2 17 Main charger cover Open this cover to clean the main charger CLEANING THE MAIN CHARGER OF THE PHOTOCONDUCTIVE DRUM page 1 64 18 Toner collection container This collects excess toner that remains after printing REPLACING THE TONER COLLECTION CONTAINER page 1 52 19 Toner collection container release lever Turn this lever when you ...

Page 9: ... machine is used on a network For the LAN cable use a shielded type cable 3 USB connector B type Supports USB 2 0 Hi Speed A computer can be connected to this connector to use the machine as a printer For the USB cable use a shielded cable 4 Service only connector 5 Power plug 1 2 3 4 5 Caution This connector is for use only by service technicians Connecting a cable to this connector may cause the...

Page 10: ...st parameters to make the machine easier to use 8 LOGOUT key Press this key to log out after you have logged in and used the machine USER AUTHENTICATION page 1 15 9 Arrow keys Press these keys to move the selection frame that is used to select setting keys and items in the display 10 PRINT mode indicators READY indicator Print jobs can be received when this indicator is lit DATA indicator This bli...

Page 11: ...ings see Common Operation Methods page 3 5 in 3 SYSTEM SETTINGS USING THE DISPLAY Base screen 1 Move the selection frame with the arrow keys Use the arrow keys to move the selection frame in the display to the desired setting key 2 OK key When the selection frame is on the desired setting press the OK key to enter your selection The setting screen will appear OK BACK 04 04 2010 04 04 2010 2 1 04 0...

Page 12: ...cates that the setting is selected 3 To return to the previous screen press the BACK key To return to the base screen select the Basic Menu key Entering numbers There are three methods for entering numbers Entering with the increment decrement keys below Entering with the arrow keys page 1 10 Using the soft numeric keypad page 1 10 Entering with the increment decrement keys To change the paper siz...

Page 13: ...umber Example 123 1 Use the arrow keys to move the frame to the desired number Here the frame is moved to 1 2 Press the OK key 3 Repeat steps 1 and 2 to enter the desired number Here enter 2 and 3 4 When you have finished entering the number select the OK key To restore a number Set all digits to 0 Adding a digit Move the cursor to the position where you want to add a digit and enter the digit Del...

Page 14: ...r other USB device is connected to the machine This icon appears when the data security kit is being used This icon appears when the machine is communicating with an external application This icon appears when the machine and computer are communicating using the remote operation function The display illustrations shown in this manual are only images and may differ from the actual screens System Se...

Page 15: ...ar here After changing a setting be sure to click the Submit button 2 Web page menu The items that can be set in the Web page appear here Click an item to display the settings of that item 3 Settings appear here The settings of an item selected from the Web page menu appear here 4 Logout button When user authentication is enabled click this button to log out from the Web server When you are not lo...

Page 16: ...R key on the operation panel then wait 20 seconds and switch off the main power switch In the event that the main power is suddenly interrupted due to a power failure or other reason turn the machine power back on and then turn it off in the correct order If the machine is left for a long time with the main power having been turned off prior to the POWER key abnormal noises degraded image quality ...

Page 17: ...l of power consumption Considerably more power is saved than in preheat mode however the wakeup time is longer This mode can be disabled in the system settings administrator The machine automatically wakes up and resumes normal operation when a print job is received or when the POWER SAVE key is pressed POWER SAVE KEY Press the POWER SAVE key to put the machine in auto power shut off mode or wake ...

Page 18: ... each type has a different login method For more information see the explanations of the login methods AUTHENTICATION BY USER NUMBER see below AUTHENTICATION BY LOGIN NAME PASSWORD page 1 17 AUTHENTICATION BY USER NUMBER The following procedure is used to log in using a user number received from the administrator of the machine When controlled by user number Keys in the display can be selected wit...

Page 19: ...ning will appear The remaining number of pages that the user can use appears The amount of time that this screen appears can be changed using Message Time Setting in the system settings administrator When the user number is an 8 digit number this step is not necessary Login takes place automatically after the user number is entered 4 When you have finished using the machine and are ready to log ou...

Page 20: ...s Go to the next step If the Quick key is selected an area for entering a Registration No appears Use the soft numeric keypad to enter your registration number that has been stored in User List in the Web page For the procedure for entering numbers see Entering numbers page 1 9 After entering the registration number go to step 3 2 Select the user name A Direct Entry key Users who are not registere...

Page 21: ...nd you have different passwords stored in User List in the Web page and in the LDAP server use the password stored in the LDAP server When an LDAP server has been stored Auth to can be changed If you selected a login user name from the user list The LDAP server was stored when your user information was stored and thus the LDAP server will appear as the authentication server when you select your lo...

Page 22: ...me Setting Web page only in the system settings administrator 5 When you have finished using the machine and are ready to log out press the LOGOUT key If a preset duration of time elapses after the machine is last used the Auto Clear function will activate When Auto Clear activates logout takes place automatically The administrator can clear the locked state This is done from User Control and then...

Page 23: ...will not appear When the login method is login name password e mail address To access the Web page enter a login name and password in the login screen that appears If the login method is set to login name password e mail address a text box will appear for entry of your E mail Address If this box appears enter your e mail address When the authentication method is user number To access the Web page ...

Page 24: ...e All Users key Use this to delete all stored users Excluding factory stored users This operation can only be performed by an administrator 4 Add key Use this to add a new user Storing a user Select the Add key in the above screen to open a registration screen Up to 1000 users can be stored For more information see Settings page 1 22 Editing deleting a user To open an edit screen for a user select...

Page 25: ...er Name Store the name of the user max 32 characters This user name is used as the key name in the login screen and the print hold user name The user name must be unique Apply User Name to Log in Name 1 Select this key to enter the entered user name in the login name Initial This determines where the user name will appear in the user list Up to 10 characters can be entered Index Select the desired...

Page 26: ...t groups The factory default setting is Unlimited For more information see PAGE LIMIT GROUP LIST page 1 26 Authority Group Specify the authority of the user by selecting one of the stored authority groups The factory default setting is User For more information see AUTHORITY GROUP LIST page 1 27 Favourite Operation Group The favourite operation group that will be applied at login appears The facto...

Page 27: ...s an auto login user When this setting is enabled login can be performed automatically This function eliminates the bother of logging in but still allows the settings of the selected user network settings favourite operations etc to be applied You can also allow users other than the auto login user to temporarily log in and work using their own authority and settings To allow other users to log in...

Page 28: ...g of Display Order This is used to prohibit changes to the order of display search number order ascending descending in the user list When this setting is enabled selecting a tab on the user list screen does not change the order The display order will remain fixed at the order that is in effect when this setting is enabled User Information Print The following lists can be printed User List List of...

Page 29: ...ge limit group To open an edit screen for a group select the group name from the list in the above screen To delete a group from the list select the checkbox next to the group and then select Return to the Defaults A confirmation prompt will appear Select OK to delete the group For more information see Settings Settings 2 1 3 Item Description Group Name Store the name of the group max 32 character...

Page 30: ...en a registration screen Up to 20 groups can be stored For information on the settings see List of settings and factory default settings of template groups page 1 28 Editing an authority group A group can be selected from the list in the above screen to open an edit delete screen for the group For information on the settings see List of settings and factory default settings of template groups page...

Page 31: ...rk Folder Pull Print Allowed Allowed Prohibited Print hold Print Hold Image Check Allowed Allowed Prohibited Sharp OSA Approval Settings to Use a Sharp OSA Allowed Allowed Allowed Common Functions Approval Settings for 2 Sided Print 1 Sided 2 Sided Approved 1 Sided 2 Sided Approved 1 Sided 2 Sided Approved Output Approval Settings Allowed Allowed Prohibited Machine Settings System Settings Operati...

Page 32: ...e the name of the group max 32 characters Select the Group Name to be the Registration Model Select one of the previously stored groups for use as a template for the new group When selected the group s settings are applied System Settings Display Language Setting Select the display language Key Operation Setting Set the key input time and Auto Key Repeat setting Keys Touch Sound Set the sound made...

Page 33: ...t a user in the above screen and select the Show key The counts of that user will appear Resetting user counts To clear the count of a user select the user from the list and then select Clear Count A confirmation prompt will appear Select OK to clear the count of that user 1 3 4 2 Item Settings Next This shows the next user in the order of the registration numbers Previous This shows the previous ...

Page 34: ...is function is as follows Example RealVNC 1 Connect from the computer to the machine 1 Start the VNC viewer 2 Enter the IP address of the machine in the Server entry box 3 Click the OK button 2 Follow the prompts on the operation panel of the machine to permit the connection During remote software communication the key appears in the system settings of the machine If you wish to break the connecti...

Page 35: ...splayed The items to be displayed and the applicable period can be selected Item Settings Job Log The total number of stored job logs appears Save Job Log Save and Delete the Data Deletes the job log after saved if checked Save button Saves the job log The Number of Job Log to Notify by E mail Select the number of jobs that triggers e mail notification Informs the address configured in E mail aler...

Page 36: ... to 1 2 Job Mode The job mode such as print 3 Computer Name The name of the computer that sent a print job 4 User Name The user name when the user authentication function is used 5 Login Name The login name when the user authentication function is used 6 Starting Date Time The date and time the job was started 7 Completing Date Time The date and time the job was completed 8 Black White Total Count...

Page 37: ...des selected when the job was executed 32 File Name 2 Records the file names of print jobs 33 Detailed Items Original Size This records the paper size of the print job 34 Original Type This records the Original Type of the print driver 35 Paper Size For a print job the paper size For a print hold job the paper size of the stored file 36 Paper Type The paper type used for printing 37 Paper Property...

Page 38: ...achine The data is saved to the computer that is accessing the Web page This function cannot be used while the system settings are in use while a job is being executed or when there is a reserved job For machines for which data can be imported contact your dealer or nearest SHARP Service Department Item Settings Export Settings Type Select the type of settings that you want to export Password Ente...

Page 39: ...reserved job For machines for which data can be imported contact your dealer or nearest SHARP Service Department The following data is not copied when device cloning is performed List print Count and device status display items IP address of the machine device name administrator password and other information that is specific to the machine Screen contrast colour adjustment and other adjusted valu...

Page 40: ...tray of the machine see the specifications in the Safety Guide and Paper Tray Settings page 3 37 in 3 SYSTEM SETTINGS Plain paper special media Plain paper that can be used SHARP standard plain paper 80 g m2 21 lbs For paper specifications see the specifications in the Safety Guide Plain paper other than SHARP standard paper 60 g m2 to 105 g m2 16 lbs to 28 lbs Recycled paper coloured paper and pr...

Page 41: ...oad the paper with the print side face down Bypass tray Load the paper with the print side face down However if the paper type is Pre Punched Letter Head or Pre Printed load the paper with the print side face up If Disabling of Duplex Web page only is enabled in the system settings administrator load the paper in the normal way face up in trays 1 to 4 face down in the bypass tray Tray 1 Tray 2 Tra...

Page 42: ...fusibility of paper may change due to ambient conditions operating conditions and paper characteristics resulting in image quality inferior to that of SHARP standard paper Contact your dealer or nearest authorised service representative for advice on using these types of paper The use of non recommended or prohibited paper may result in skewed feeding misfeeds poor toner fusing the toner does not ...

Page 43: ...l hard on the tray This may cause failure 2 Adjust the guide plates A and B by squeezing their lock levers and sliding them to match the vertical and horizontal dimensions of the paper to be loaded The guide plates A and B are slidable Slide each guide plate while squeezing its lock lever Be sure to place the guide to match the size of the paper If the guide is not placed correctly paper skewing o...

Page 44: ...ry may result If you loaded a different type or size of paper than was loaded previously be sure to change the Paper Tray Settings in the system settings If these settings are not configured correctly automatic paper selection will not operate correctly and printing may take place on the wrong size or type of paper or a misfeed may occur Caution If children are present ensure that the children do ...

Page 45: ...ts on the bypass tray or press down on the tray The bypass tray may be damaged the machine may topple and injury may result 2 Set the bypass tray guides to the width of the paper 3 Insert the paper along the bypass tray guides all the way into the bypass tray until it stops Load the paper with the print side face down Do not force the paper in If the bypass tray guides are set wider than the paper...

Page 46: ...h the paper to be added and reload as a single stack If paper is added without removing the remaining paper a misfeed may result Inserting paper Inserting transparency film Place paper in the horizontal orientation Use SHARP recommended transparency film When using transparency film place the film on the bypass tray with the rounded corner at the left front This ensures that the print side faces i...

Page 47: ...made envelopes Envelopes with air inside Envelopes with creases fold marks torn or damaged envelopes Envelopes with an incorrectly aligned corner gluing position on the back cannot be used as creasing may result Print quality on envelopes Print quality is not guaranteed in the area 10 mm 13 32 around the edges of the envelope Print quality is not guaranteed on parts of envelopes where there is a l...

Page 48: ...nction When a finisher is installed be sure to attach the finisher cover MX CV10 Finisher cover MX CV10 When a finisher is installed this cover protects the top of the finisher Barcode font kit AR PF1 Adds barcode fonts to the machine XPS expansion kit MX PUX1 The machine can be used as an XPS compatible printer To install this kit a 1 GB expansion memory board MX SMX3 is required Expansion memory...

Page 49: ...the finisher in order to remove a paper misfeed replace staples or remove a staple jam 3 Front cover Open this cover to remove a paper misfeed replace staples or remove a staple jam 4 Staple case This holds the staple cartridge Pull the case out to replace the staple cartridge or remove a staple jam 5 Staple case release lever Use this to remove the staple case SUPPLIES The finisher requires the f...

Page 50: ...setup To enable a general application in the Web pages of the machine click Application Settings in the administrator menu frame and then External Applications Settings and Standard Applications Configure settings for the standard application in the screen that appears Selecting a standard application The procedure for selecting a general application that has been enabled in the Web pages of the m...

Page 51: ...ernal account application and displays the login screen The login screen also appears when the Call key is selected to run a job in the job status complete screen The login screen does not appear if the user has already logged in by the normal method The JOB STATUS key can be pressed while the login screen appears to show the job status screen To return to the previous state press the mode select ...

Page 52: ...a toner cartridge carefully check the indicated colour and replace the toner cartridge for that colour MAINTENANCE Do not replace a supply item before the replacement message appears in the display After using up a cartridge pack it with the packing case packing material and bag that are used for the original cartridge 1 Open the front cover Locations of colour toner cartridges 2 Example Replacing...

Page 53: ...horizontal direction If shaken in any other direction toner may collect in one part of the cartridge 4 Remove the protective material from the new toner cartridge Hold the toner cartridge firmly while removing the protective material After the protective material has been removed do not point the toner cartridge down or shake it Toner may spill out 5 Insert the new toner cartridge horizontally and...

Page 54: ...40 C 104 F Storage in a hot location may cause the toner in the cartridge to solidify If a toner cartridge other than a SHARP recommended toner cartridge is used the machine may not attain full quality and performance and there is a risk of damage to the machine Be sure to use a SHARP recommended toner cartridge Place the old toner cartridge in the bag that contained the new toner cartridge seal t...

Page 55: ...se machine failure Do not replace a supply item before the replacement message appears in the display Toner may spill when the toner collection container is replaced Before replacing the toner collection container take measures such as placing covers on and around the machine to prevent soiling 1 Open the front cover 2 Release the used toner collection container 1 Turn the toner collection contain...

Page 56: ...technician comes to perform maintenance 4 Install the new toner collection container Insert the container from above at a slant The direction opposite to when you removed it 5 Turn the lock lever on the toner collection container to the left Turn the lock lever to the left until it stops If the lock lever does not turn check if the toner collection container is installed correctly In particular ma...

Page 57: ...ntainer in the bag that contained the new toner collection container seal the bag and place it in the box Toner may spill when the toner collection container is replaced Take measures so that there will be no problem if toner spills on the machine around the machine or on your clothes Do not touch the part soiled with toner of the removed toner collection container If you accidentally touch the to...

Page 58: ...place the developer cartridge for that colour It is also necessary to remove the developer cartridge in order to replace the drum cartridge Refer to the procedure below to remove the developer cartridge when replacing the drum cartridge Do not replace a supply item before the replacement message appears in the display 1 Press the POWER key on the operation panel to turn off the panel power and the...

Page 59: ...out horizontally 4 Support the developer cartridge near the middle with your hand and completely remove the developer cartridge When removing the developer cartridge grasp it with both hands at the middle Try to keep the developer cartridge horizontal as you remove it If tipped during removal developer may spill out There will be toner on the roller area of the removed developer cartridge Do not t...

Page 60: ...ged the developer in the cartridge may leak out 6 Insert the new developer cartridge horizontally Insert the new developer cartridge in the same location as the cartridge that was removed Do not tilt the developer cartridge or insert it in the wrong direction or orientation This may damage the developer cartridge or drum cartridge and cause failure When inserting the developer cartridge grasp it w...

Page 61: ...There is a mark red belt on the end of the seal After removing the seal be sure to verify that the mark red belt is on the end of the seal If the seal has been cut on the developer cartridge the cartridge cannot be used Replace with a new developer cartridge 10 Close the main charger cover and rotate the lock levers in the direction of the arrows to lock the cover When the lock levers are vertical...

Page 62: ...he operation panel power Caution Do not throw the developer cartridge into a fire Toner may fly and cause burns Store the developer cartridge out of the reach of small children When replacing the developer cartridge be aware that it may soil your clothes or the immediate surroundings Do not touch the part soiled with toner of the removed toner collection container If you accidentally touch the ton...

Page 63: ...se a failure When you remove a drum cartridge place it in a dark location and do not allow light to shine on the cartridge 1 Turn off the power and remove the developer cartridge For the procedure for removing the developer cartridge see steps 1 to 4 of REPLACING THE DEVELOPER CARTRIDGE page 1 55 To remove the drum cartridge the developer cartridge must first be removed 2 Hold down the lever on th...

Page 64: ...dge in the machine Do not allow the drum cartridge to be directly exposed to sunlight or electric light Do not tilt the drum cartridge or insert it in the wrong direction or orientation This may damage the drum cartridge or cause a failure Make sure that the colours on the new drum cartridge and the insertion label match 4 Replace the developer cartridge and toner collection container close the fr...

Page 65: ...e release lever and remove the staple case Pull the staple case out to the right 4 Remove the empty staple cartridge from the staple case Gently grasp the right side of the staple cartridge as shown and lift to the left and up The lock will release easily After the lock releases continue lifting the staple cartridge to the left and up to remove it Even when a message appears in the operation panel...

Page 66: ...se in until it clicks into place 7 Slide the finisher back to the right Gently slide the finisher back to the right until it locks into its original position Take care that your fingers are not pinched when closing the cover 8 Close the cover Take care that your fingers are not pinched when closing the cover Make a test print in staple sort mode to verify that stapling takes place correctly ...

Page 67: ...inside the machine fire or electrical shock may result Do not use thinner benzene or similar volatile cleaning agents to clean the machine These may degrade or discolour the housing A replacement main charger cleaner is included with the drum cartridge black When you replace the drum cartridge black replace the main charger cleaner as well 1 Press the POWER key on the operation panel to turn off t...

Page 68: ...ner to the left and pull it out 5 Clean the main charger Holes to be cleaned by the charger cleaner are indicated by labels similar to A 1 Gently push the charger cleaner all the way in 2 Gently pull the charger cleaner out 3 Repeat the above 1 to 2 three times Take care not to let the tip of the charger cleaner become soiled by toner Clean with the mark on the charger cleaner facing down Do not u...

Page 69: ... of the charger cleaner The charger cleaner will lock into place 8 Close the main charger cover and rotate the lock levers in the direction of the arrows to lock the cover REPLACING THE DEVELOPER CARTRIDGE page 1 55 9 Install the toner collection container REPLACING THE TONER COLLECTION CONTAINER page 1 52 10 Close the front cover 11 Turn on the power Switch the main power switch ON and press the ...

Page 70: ...ngers behind the marks on the roller cover and pull straight toward you Pull alternately on the left and right side of the roller cover 3 To clean the rollers wipe each roller with a clean cloth Caution When cleaning the rollers be careful not to injure your hands Do not touch the surface of the roller if your hands are dirty If the dirt is difficult to remove moisten the cloth with a small amount...

Page 71: ...1 68 BEFORE USING THE MACHINE 5 Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power DATA ...

Page 72: ...me place The lines are never black The coloured lines are parallel to the direction of paper feeding Coloured Line Direction of paper feeding 1 Press the POWER key on the operation panel to turn off the panel power and then switch the main power switch to the off position 2 Open the front cover and remove the toner collection container REPLACING THE TONER COLLECTION CONTAINER page 1 52 Do not poin...

Page 73: ...ollection container 6 Remove the dirty cleaner Firmly grasp the tool close to where the cleaner is attached Use your other hand to press down on the hook that secures the cleaner and remove the cleaner Return the removed cleaner to the toner collection container 7 Attach the new cleaner to the cleaning tool Firmly grasp the tool close to where the cleaner is attached Use your other hand to press d...

Page 74: ...n pull it back out Pull the cleaning tool out until you feel the tip of the tool leave the cleaning surface of the laser unit 3 Repeat step 2 two or three times and then remove the cleaning tool 9 Repeat step 8 to clean all holes in the laser unit There are a total of 4 holes to be cleaned in the laser unit If the cleaner becomes dirty during cleaning replace with a new cleaner For the procedure f...

Page 75: ...NG THE TONER COLLECTION CONTAINER page 1 52 12 Close the front cover Take care that your fingers are not pinched when closing the cover 13 Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power 1 2 DATA ...

Page 76: ... power switch to the off position 2 Open the front cover and remove the toner collection container REPLACING THE TONER COLLECTION CONTAINER page 1 52 Do not point the holes down as used toner will spill out 3 Clean the PT charger 1 Slowly pull the PT charger cleaner out until you feel a slight resistance 2 Slowly push the PT charger cleaner back in 3 Repeat the above 1 to 2 three times 4 Install t...

Page 77: ...5 Close the front cover Take care that your fingers are not pinched when closing the cover 6 Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power DATA ...

Page 78: ...o longer be highlighted This key will vary depending on your country or region Select this key to enter a line break when entering the body text of an e mail message This key will vary depending on your country or region Select this key to delete the characters to the left of the cursor one character at a time Select this key to enter a space between letters This key temporarily changes the entry ...

Page 79: ...ome keys described above may not appear in certain key layouts or in the keyboards of certain countries or regions On some keyboards that show the English alphabet the AltGr screen continues to appear until the AltGr key is selected to remove the highlighting The key layouts that can be selected vary depending on the language selected in Display Language Setting in the system settings administrato...

Page 80: ...ED 2 21 FREQUENTLY USED FUNCTIONS SELECTING THE COLOUR MODE 2 23 SELECTING A PRINT MODE SETTING 2 25 TWO SIDED PRINTING 2 26 FITTING THE PRINT IMAGE TO THE PAPER 2 28 PRINTING MULTIPLE PAGES ON ONE PAGE 2 29 STAPLING OUTPUT 2 31 CONVENIENT PRINTING FUNCTIONS CONVENIENT FUNCTIONS FOR CREATING PAMPHLETS AND POSTERS 2 33 CREATING A PAMPHLET Pamphlet 2 33 INCREASING THE MARGIN Margin Shift 2 35 CREATI...

Page 81: ... WITHOUT THE PRINTER DRIVER DIRECTLY PRINTING FROM THE MACHINE 2 69 DIRECTLY PRINTING A FILE ON AN FTP SERVER 2 70 DIRECTLY PRINTING A FILE IN USB MEMORY 2 72 DIRECTLY PRINTING A FILE IN A NETWORK FOLDER 2 74 DIRECTLY PRINTING FROM A COMPUTER 2 77 SUBMIT PRINT JOB 2 77 FTP PRINT 2 77 E MAIL PRINT 2 78 CHECKING THE PRINT STATUS JOB STATUS SCREEN 2 79 SPOOL SCREEN JOB QUEUE SCREEN COMPLETED JOB SCRE...

Page 82: ... supports the Hewlett Packard PCL6 and PCL5c printer control languages It is recommended that you use the PCL6 printer driver If you have a problem printing from older software using the PCL6 printer driver use the PCL5c printer driver The PCL5c printer driver cannot be available in some countries Can be used in the standard machine configuration PS This printer driver supports the PostScript 3 pa...

Page 83: ...printer driver of the machine If the printer drivers appear as icons click the icon of the printer driver to be used If the printer drivers appear as a list select the name of the printer driver to be used from the list 2 Click the Preferences button If you are using Windows 2000 the Preferences button does not appear Click a tab on the Print dialog box to adjust the settings on that tab In Window...

Page 84: ...ize is the same as the paper size set in the software application Up to eight custom paper sizes can be stored Storing a custom paper size makes it easy to specify that size each time you need to use it To store a paper size select Custom Paper or one of User1 to User7 from the pull down menu and click the Custom button 4 Click the Print button Printing begins In Windows 98 Me NT 4 0 click the OK ...

Page 85: ...lect is selected in Paper Type A tray with the specified type of paper and the size specified in Paper Size is used for printing Special media such as envelopes can also be placed in the bypass tray For the procedure for loading paper and other media in the bypass tray see LOADING PAPER IN THE BYPASS TRAY page 1 42 in 1 BEFORE USING THE MACHINE When Enable Detected Paper Size in Bypass Tray Web pa...

Page 86: ...ings in many applications and then perform the following steps 1 Click the Paper tab 2 Select the envelope size from the Paper Size menu 3 Select Bypass Tray from the Paper Source menu of Paper Selection 4 Select Envelope from the Paper Type menu Set the paper type of the bypass tray to Envelope and make sure the envelope is loaded in the bypass tray 4 2 1 3 It is recommended that you do a test pr...

Page 87: ...must be entered varies depending on the authentication method being used so check with the administrator of the machine before printing 1 Open the printer driver properties window from the print window of the software application 1 Select the printer driver of the machine 2 Click the Preferences button The button that is used to open the printer driver properties window usually Properties or Print...

Page 88: ... the Auto Job Control Review checkbox so that a checkmark appears 3 Start printing When user authentication is enabled printing is possible without entering user information if black and white printing is set in the printer driver For black and white print settings see BLACK AND WHITE PRINTING page 2 24 The number of pages printed is added to the Other User count In this case other print functions...

Page 89: ... combinations of settings that can be selected in the printer driver properties window When a restriction exists on a selected setting an information icon will appear next to the setting Click the icon to view an explanation of the restriction 1 Open the printer driver properties window from the print window of the software application 1 Select the printer driver of the machine 2 Click the Prefere...

Page 90: ...f the printer driver properties window Settings configured on each tab are listed at the time of saving allowing you to check the settings as you save them 1 Open the printer driver properties window from the print window of the software application 1 Select the printer driver of the machine 2 Click the Preferences button The button that is used to open the printer driver properties window usually...

Page 91: ... characters 3 Click the OK button 4 Click the OK button 5 Start printing Up to 30 sets of user settings can be saved The following items cannot be saved in user settings A watermark that you created Paper insertion settings Overlay file The login name password user name and job name entered in the Job Handling tab 3 2 1 ...

Page 92: ...rom the print window of the software application 1 Select the printer driver of the machine 2 Click the Preferences button The button that is used to open the printer driver properties window usually Properties or Printing Preferences may vary depending on the software application 2 Select the print settings 1 Select the user settings that you wish to use 2 Click the OK button 3 Start printing 1 2...

Page 93: ...e NT 4 0 2000 click the Start button point to Settings and then select Printers In Windows XP if Printers and Faxes does not appear in the start menu select Control Panel select Printers and Other Hardware and then select Printers and Faxes 2 Open the printer properties window 1 Click the icon of the printer driver of the machine In Windows 7 right click the icon of the printer driver of the machi...

Page 94: ...2 15 PRINTING 4 Configure the settings and click the OK button For explanations of the settings see printer driver Help ...

Page 95: ...H 1 Select Page Setup from the File menu of TextEdit In Mac OS 9 select Page Setup from the File menu of SimpleText 2 Select paper settings 1 Make sure that the correct printer is selected 2 Select paper settings The paper size paper orientation and enlarge reduce can be selected 3 Click the OK button The machine name that appears in the Format for menu is normally SCxxxxxx In Mac OS X v10 6 it is...

Page 96: ...SCxxxxxx xxxxxx is a sequence of characters that varies depending on the machine model 3 Select print settings In Mac OS X click next to Copies Pages and select the settings that you wish to configure from the pull down menu The corresponding setting screen will appear If the settings do not appear in Mac OS X v10 5 to 10 5 8 and 10 6 click next to the printer name In Mac OS 9 click next to Genera...

Page 97: ...2 18 PRINTING 4 Click the Print button Printing begins ...

Page 98: ...l media such as envelopes can also be placed in the bypass tray For the procedure for loading paper and other media in the bypass tray see LOADING PAPER IN THE BYPASS TRAY page 1 42 in 1 BEFORE USING THE MACHINE When Enable Detected Paper Size in Bypass Tray Web page only disabled by factory default or Enable Selected Paper Type in Bypass Tray Web page only enabled by factory default is enabled in...

Page 99: ...er Size menu on the page setup screen In Mac OS 9 select the envelope size from the Paper menu on the page setup screen 2 Click the OK button In the case of media that can only be loaded in a certain orientation such as an envelope you can rotate the image 180 degrees if needed For more information see ROTATING THE PRINT IMAGE 180 DEGREES Rotate 180 degrees page 2 37 2 Select the bypass tray 1 Sel...

Page 100: ...g 1 Select Print from the application s File menu The menu used to execute printing may vary depending on the software application 2 Display the job handling screen 1 Make sure that the machine s printer name is selected 2 Select Job Handling In Mac OS X v10 5 to 10 5 8 and 10 6 select Job Handling and then click the Authentication tab in the screen that appears In Mac OS 9 select User Authenticat...

Page 101: ...n click the lock button after entering your login name and password or user number to simplify operation the next time you wish to print based on the same user authentication When user authentication is enabled printing is possible without entering user information if black and white printing is set in the printer driver For black and white print settings see BLACK AND WHITE PRINTING page 2 24 The...

Page 102: ...toner only This is convenient when printing a document that has both colour and black and white pages however the printing speed is slower Color All pages are printed in colour Both colour data and black and white data are printed using Y Yellow M Magenta C Cyan and Bk Black toner Black and White All pages are printed in black and white Colour data such as images or materials for a presentation ar...

Page 103: ...heckbox on the Main tab so that a checkmark appears The Black and White Print checkbox on the Main tab and the Color Mode setting on the Color tab are linked When the Black and White Print checkbox is selected on the Main tab Black and White is also selected on the Color tab 1 Select Color 2 Select the Color Mode that you wish to use Macintosh 1 2 ...

Page 104: ...for printing data such as regular text or a table High Quality The print quality of colour photos and text is high Fine Select this when you want to a print colour photo with greater clarity or print graphics with gradations etc This mode cannot be selected when using the PCL5c printer driver 1 Click the Advanced tab 2 Select the Print Mode 1 Select Color 2 Select the Print Mode Windows 1 2 Macint...

Page 105: ...ct 2 Sided Book or 2 Sided Tablet Orientation Print results Vertical Windows Macintosh Windows Macintosh 2 Sided Book Long edged binding Flip on long edge 2 Sided Tablet Short edged binding Flip on short edge Horizontal Windows Macintosh Windows Macintosh 2 Sided Book Short edged binding Flip on short edge 2 Sided Tablet Long edged binding Flip on long edge The pages are printed so that they can b...

Page 106: ...t Layout 2 Select Long edged binding or Short edged binding Macintosh 1 2 In Mac OS X v10 2 8 select the settings in Advanced In Mac OS 9 select Output Document Style and then select Flip on long edge or Flip on short edge ...

Page 107: ...how to print an A5 size document on A4 size paper 1 Click the Paper tab 2 Select the size of the print image for example A5 3 Select Fit To Paper Size 4 Select the actual paper size to be used for printing for example A4 This function can only be used in Mac OS X v10 4 11 v10 5 to 10 5 8 and 10 6 1 Select Paper Handling 2 Check the size of the print image for example A5 To change the print image s...

Page 108: ... the following print results will be obtained depending on the order selected N Up Pages per sheet Print results Left To Right Right To Left Top To Bottom When the print orientation is landscape 2 Up 2 pages per sheet N Up Pages per sheet Right and Down Down and Right Left and Down Down and Left 4 Up 4 pages per sheet The page orders for 6 Up 8 Up 9 Up and 16 Up are the same as for 4 Up In a Windo...

Page 109: ...wish to print borderlines click the Border checkbox so that a checkmark appears 4 Select the order of the pages 1 Select Layout 2 Select the number of pages per sheet 3 Select the order of the pages 4 If you wish to print borderlines select the desired type of borderline Windows 2 3 4 1 Macintosh 1 2 3 4 ...

Page 110: ...lace in one location only Orientation Left Right Top Vertical Horizontal To use the staple function a finisher is required For the maximum number of sheets that can be stapled see SPECIFICATIONS in the Safety Guide The maximum number of sheets that can be stapled at once includes any covers and or inserts that are inserted The staple function cannot be used in combination with the offset function ...

Page 111: ...lect the number of staples in the Staple menu 1 Select Printer Features 2 Select the Binding Edge 3 Select the staple function For the staple function select the number of staples in the Staple menu Windows 3 2 1 Macintosh 1 2 3 In Mac OS X v10 2 8 select the settings in Advanced In Mac OS 9 select the settings in Output Document Style ...

Page 112: ...s for opening the printer driver properties window see the following section Windows BASIC PRINTING PROCEDURE page 2 4 Macintosh BASIC PRINTING PROCEDURE page 2 16 CONVENIENT FUNCTIONS FOR CREATING PAMPHLETS AND POSTERS CREATING A PAMPHLET Pamphlet The pamphlet function prints on the front and back of each sheet of paper so that the sheets can be folded and bound to create a pamphlet This is conve...

Page 113: ...eatures 2 Select the Binding Edge 3 Select Tiled Pamphlet or 2 Up Pamphlet Macintosh 3 1 2 In Mac OS X v10 2 8 select from the 2 Side Printing and Binding Edge menus in Advanced In Mac OS 9 select the settings in Output Document Style ...

Page 114: ...on the Main tab 2 Select the Binding Edge 3 Select the Margin Shift Select from the Margin Shift menu If you wish to configure another numeric setting select the setting from the pull down menu and click the Settings button Click the button or directly enter the number 1 Select Printer Features 2 Select the Binding Edge 3 Select the Margin Shift Windows 3 2 1 Macintosh 3 1 2 In Mac OS X v10 2 8 se...

Page 115: ...alignment of the edges of the sheets during attachment borderlines can be printed and overlapping edges can be created overlap function This function can be used when the PCL6 or PS printer driver is used 1 Click the Paper tab 2 Select the Poster Printing checkbox and click the Poster Settings button 3 Select poster settings Select the number of sheets of paper to be used from the pull down menu I...

Page 116: ...orientation such as envelopes or paper with punch holes In Mac OS X a portrait image cannot be rotated 180 degrees 1 Select the setting on the Main tab 2 Select the Rotate 180 degrees checkbox 1 Select Page Setup from the File menu and click the button In Mac OS 9 select Page Setup from the File menu and select PostScript Options Then select the Flip Horizontal and Flip Vertical checkbox 2 Click t...

Page 117: ... the proportions of the image XY Zoom 1 Click the Paper tab 2 Select Zoom and click the Settings button The actual paper size to be used for printing can be selected from the pull down menu 3 Select the zoom ratio Directly enter a number or click the button to change the ratio in increments of 1 You can also select Upper Left or Center for the base point on the paper 1 Select Page Setup from the F...

Page 118: ...When the data includes lines of varying widths you can also print all lines at the minimum width Only for black and white printing This function can be used when the PCL6 printer driver is used 1 Click the Advanced tab 2 Adjust the line width Select a number from the pull down menu Windows 2 1 The units of line width adjustment can be set to Fixed Width or Ratio Click the Compatibility button and ...

Page 119: ...the Advanced tab 2 Select a mirror image setting If you wish to reverse the image horizontally select Horizontal If you wish to reverse the image vertically select Vertical This function can only be used in Mac OS 9 1 Select Page Setup from the File menu and select PostScript Options 2 Select Visual Effects To reverse the image horizontally select Flip Horizontal To reverse the image vertically se...

Page 120: ...hen you do not have image editing software installed on your computer 1 Click the Color tab 2 Click the Color Adjustment button 3 Adjust the colour settings To adjust a setting drag the slide bar or click the or button This function can only be used in Mac OS X v10 3 9 and v10 4 11 1 Select Color 2 Click the Color Adjustment button 3 Select the Color Adjustment checkbox and adjust the colour Adjus...

Page 121: ... as bitmap images cannot be adjusted This allows you to bring out colour text and lines that are faint and difficult to see when printed in greyscale Text To Black can be selected to print all text other than white text in black Vector To Black can be selected to print all vector graphics other than white lines and areas in black 1 Click the Color tab 2 Select the Text To Black checkbox and or the...

Page 122: ...l down menu Standard for data that includes text photos graphs etc Graphics for data with many drawings or illustrations Photo for photo data or data that uses photos CAD for engineering drawing data Scan for data scanned by a scanner Custom for data to be printed with special settings 3 Select advanced colour settings If you wish to select advanced settings click the Advanced Color button If you ...

Page 123: ...r screen Rendering Intent Standard value used when converting the colour balance of the image displayed on the computer screen to a colour balance that can be printed by the machine Output Profile Selecting a colour profile for the image to be printed CMYK Correction 3 When printing a CMYK image you can correct the image to obtain the optimum result Screening Select the most suitable image process...

Page 124: ...tings Select a stored water mark from the pull down menu You can click the Edit button to edit the font colour and select other detailed settings 1 Select Watermarks 2 Click the Watermark checkbox and configure watermark settings Detailed watermark settings can be configured such as selection of the text and editing of the font and colour Adjust the size and angle of the text by dragging the slide...

Page 125: ...be used to stamp the print data with a frequently used image or an icon of your own creation This function can be used when the PCL6 or PS printer driver is used 1 Click the Watermarks tab 2 Select the image stamp setting If an image stamp has already been stored it can be selected from the pull down menu If you have not stored an image stamp click the Image File select the file you wish to use fo...

Page 126: ...e Click the Create Overlay button and specify the name and folder to be used for the overlay file that you wish to create The file will be created when the settings are completed and printing is started Printing with an overlay file 1 Click the Advanced tab Configure the printer driver settings from the application from which you wish to print using the overlay file 2 Select the overlay file A pre...

Page 127: ... Special Modes tab 2 Select Different Paper and click the Settings button 3 Select paper insertion settings Select the insertion position paper source and printing method from the corresponding menus Click the Add button to show the selected settings in Information When you have completed the settings click the Save button in User Settings to save the settings 5 4 3 2 1 Windows 1 2 3 When Bypass T...

Page 128: ... and 10 6 1 Select Printer Features 2 Select Different Paper 3 Select cover insertion settings Select the print setting paper tray and paper type for the cover page and last page Macintosh 1 3 2 In Mac OS 9 select Different Paper and then select the settings for the cover page and last page ...

Page 129: ...ontent on the insert as is printed on the sheet of transparency film select the Printed checkbox Select the paper source and type if needed 1 Select Printer Features 2 Select Transparency Inserts 3 Select transparency insert settings To print the same content on the insert as is printed on the sheet of transparency film select Print in Transparency Inserts Select the paper source and type if neede...

Page 130: ...o a carbon copy slip can be obtained with a single selection of the print command As another example if standard paper is loaded in tray 1 and recycled paper is loaded in tray 2 Carbon Copy can simultaneously print one copy for presentation and one copy as a duplicate 1 Click the Special Modes tab 2 Select Carbon Copy and click the Settings button 3 Select the carbon copy settings Select the tray ...

Page 131: ...everse side will be left blank and the page will be printed on the front side of the next sheet of paper This function can be used when the PCL6 printer driver is used 1 Click the Special Modes tab 2 Select Chapter Inserts and click the Settings button 3 Select the chapter settings Enter the page numbers that are to begin chapters in Page Settings Click the Add button and your settings will appear...

Page 132: ...be retrieved and printed by anyone and thus a password should be set for sensitive or confidential files that you do not wish others to use A file with a password is saved as a Confidential file Be sure to keep the password secret Even if a file has a password the property can be changed to Sharing in the Web page Do not store sensitive documents or documents that you do not want to be used by oth...

Page 133: ...n the machine s hard drive after it is printed Sample Print When a print job is sent to the machine only the first set of copies is printed After checking the contents of the first set of copies you can print the remaining sets from the operation panel of the machine This prevents the occurrence of excessive misprints To print files stored on the machine s hard drive see PRINTING A STORED FILE pag...

Page 134: ... the retention setting Click the Retention checkbox Select the retention method in Retention Settings To simplify operation the next time the same password is set click the lock button after entering the password 5 to 8 digit number Macintosh 1 2 ...

Page 135: ... the OK key 1 Press the PRINT key 2 Select the key of the desired file If a password is set for the selected file a password entry screen will appear Enter the password with the soft numeric keypad 5 to 8 digits and select the OK key For the procedure for entering numbers see Entering numbers page 1 9 in 1 BEFORE USING THE MACHINE You can select the File Name key the User Name key or the Date key ...

Page 136: ...2 sided printing paper size the number of copies and other settings can be selected For more information see PRINT SETTINGS SCREEN page 2 59 A file saved in black and white or greyscale cannot be printed in colour If print settings are changed when a stored file is printed the only changed setting that can be stored is the number of copies The printing speed may be somewhat slow depending on the r...

Page 137: ...ation the user name stored in the machine must be entered in User Name of the job ID in the printer driver Windows PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED page 2 8 Macintosh PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED page 2 21 1 Log into the machine Enter your user number or login name and password in the user authentication screen of the machine 2 Perform print al...

Page 138: ... will not be deleted after printing 3 Paper Select key Use this key to select the paper tray from which paper is fed 4 Copies key Use this key to set the number of copies 5 2 Sided Print key Use this key to select the orientation of the image on the reverse side of the paper for 2 sided printing To have the front and back images oriented in the same direction select the 2 Sided Booklet key To have...

Page 139: ...articular user or all files that have the same password For more information see Batch printing page 2 62 Multi file printing of confidential files is not possible If the screen is changed with the BACK key while a file is selected the selection of the file will be cancelled When the Select All key is selected it will change into the Cancel All key To cancel the selection of all files that was mad...

Page 140: ...t is not selected 2 Set the number of copies Select the number with the keys and use the keys to move the frame to the next place After entering the number press the OK key Entering numbers page 1 9 in 1 BEFORE USING THE MACHINE 3 Select the Print and Delete key or the Print and Save key If the Print and Delete key is selected the files will be automatically deleted after printing If the Print and...

Page 141: ...he Multi File Print key is selected it changes into the Batch Print key Keys in the display can be selected with the arrow keys and the OK key 1 Select the Batch Print key 2 Select the User Name key When user authentication is used the user name that was used for login is automatically selected OK BACK OK BACK ...

Page 142: ... page 1 9 in 1 BEFORE USING THE MACHINE This will allow you to select the user name B Select the Direct Entry key and press the OK key A text entry screen appears Directly enter the user name C Select the Default User List key and press the OK key The user name can be selected from the factory stored users When Selection of All Users is not allowed checkbox and Selection of User Unknown is not all...

Page 143: ...go to step 6 1 Select the Apply the Number from Stored Setting of Each Job checkbox so that it is not selected 2 Set the number of copies Select the number with the keys and use the keys to move the frame to the next place After entering the number press the OK key Entering numbers page 1 9 in 1 BEFORE USING THE MACHINE 6 Select the Print and Delete key or the Print and Save key If the Print and D...

Page 144: ...n be selected with the arrow keys and the OK key 1 Select the Delete key 2 Check the file and then select the Yes key A file whose property is Protect cannot be deleted To delete a protected file change its property to Sharing or Confidential This setting can be configured in Print Hold in Document Operations in the Web page menu OK BACK OK BACK ...

Page 145: ...ngs Web page only in the system settings administrator To check the settings print the following list in the system settings To check information on the deletion cycle Print Print Hold of the Administrator Settings List Web page only in the system settings administrator When Automatic Deletion of File Settings Web page only is enabled in the system settings administrator all files will be deleted ...

Page 146: ...part of the file name Keys in the display can be selected with the arrow keys and the OK key 1 Press the PRINT key 2 Select the Search key 3 Select the User Name key or the File Name key If you know the user name select the User Name key and go to Using the user name to search in step 4 If you know the file name select the File Name key and go to Using the file name to search in step 4 PRINT OK BA...

Page 147: ...eral letters of the user name C Select the Default User List key and press the OK key The user name can be selected from the factory stored users After the user name is selected the Password key can be selected To search for files of the selected user name that have a certain password select the Password key and enter the password It is not possible to search using a password only Using the file n...

Page 148: ...INTING WITHOUT THE PRINTER DRIVER File Type TIFF JPEG PCL PDF Encrypted PDF PS XPS Extension tiff tif jpeg jpg jpe jfif pcl pdf ps xps Even if the print result is black and white the following types of print jobs will be counted as 4 colour Y Yellow M Magenta C Cyan and Bk Black print jobs To be always counted as a black and white job select black and white printing When the data is created as col...

Page 149: ...be selected with the arrow keys and the OK key To configure FTP server settings click Application Settings and then Setting for Print from the machine FTP in the Web page menu Administrator rights are required Up to 20 FTP servers can be configured 1 Press the PRINT key 2 Access the FTP server 1 Select the Ex Data Access key 2 Select the FTP key The FTP key cannot be selected when any FTP server h...

Page 150: ... and press the OK key to change the order of the files and folders displayed on the screen The order switches between ascending order and descending order each time you press the OK key 5 Print the selected file 1 Select print conditions If you selected a file PCL PS or XPS in step 4 that includes print settings the settings will be applied 2 Select the Print key Printing begins When the message a...

Page 151: ... computer you can copy a file into a commercially available USB memory device and connect the device to the machine to print the file directly Keys in the display can be selected with the arrow keys and the OK key 1 Connect the USB memory device to the machine Use a FAT32 USB memory with a capacity of no more than 32 GB 2 Press the PRINT key 3 Access the USB memory device 1 Select the Ex Data Acce...

Page 152: ... ascending order and descending order each time you press the OK key 5 Print the selected file 1 Select print conditions If you selected a file PCL PS or XPS in step 4 that includes print settings the settings will be applied 2 Select the Print key Printing begins after the selected file is transferred When the message appears in the display select the OK key To cancel printing To cancel printing ...

Page 153: ...d print a file on a server or in a shared folder of an individual s computer on the same network as the machine Keys in the display can be selected with the arrow keys and the OK key 1 Press the PRINT key 2 Access the network 1 Select the Ex Data Access key 2 Select the Network Folder key PRINT OK BACK OK BACK 1 2 ...

Page 154: ...eyword to search for a workgroup server or network folder For the procedure for entering text see ENTERING TEXT page 1 75 in 1 BEFORE USING THE MACHINE Up to 100 workgroups 100 servers and 100 network folders can be displayed Press the BACK key to move up one folder level To change the sorting order of the displayed keys select the key that shows or in each screen The order switches between ascend...

Page 155: ...key to change the order of the files and folders displayed on the screen The order switches between ascending order and descending order each time you press the OK key 5 Print the selected file 1 Select print conditions If you selected a file PCL PS or XPS in step 4 that includes print settings the settings will be applied 2 Select the Print key Printing begins after the selected file is transferr...

Page 156: ...a file from your computer by simply dragging and dropping the file onto the FTP server of the machine Configuring settings To enable FTP Print click Application Settings and then Setting for Print from the PC in the Web page menu and configure the port number Administrator rights are required Performing FTP Print Type ftp and then the IP address of the machine in the address bar of your computer s...

Page 157: ...tted except when authentication is by user number Function Command name Values Example Copies COPIES 1 999 Staples 1 STAPLEOPTION NONE ONE Output COLLATE OFF ON 2 sided print DUPLEX OFF TOP LEFT RIGHT Account number 2 ACCOUNTNUMBER Number 5 to 8 digits File type LANGUAGE PCL PCLXL POSTSCRIPT PDF TIFF JPG XPS Paper PAPER Name of available paper A4 LETTER etc Print hold FILE OFF ON Black white print...

Page 158: ...ows print jobs that have been spooled and encrypted PDF jobs that are waiting for a password to be entered 1 Job status screen selector keys Select these keys to switch through the job queue screen the completed jobs screen and the spool screen 2 Job list job queue screen Jobs waiting to be printed appear in the job queue as keys The jobs are printed in order from the top of the queue Each job key...

Page 159: ...he name of the user who executed the job 4 Number of sets entered This shows the number of sets specified 5 Number of completed sets This shows the number of sets completed 000 appears while the job is waiting in the job queue 6 Status Shows the job status 1 2 3 4 5 6 Message Status Printing Printing is in progress Waiting The job is waiting to be executed Toner Empty The toner cartridge is out of...

Page 160: ...the OK key is pressed 2 Select the print job key of the PDF file that has the password 3 Select the Yes key A text entry screen appears Enter the password 32 characters or less and select the OK key The print job is released and moved to the Job Queue When both a master password and a user password which is used to open the file have been set enter the master password To print an encrypted PDF fil...

Page 161: ...he JOB STATUS key 2 Give the desired job priority 1 Change the print job status mode to Job Queue Select either of the keys with the keys and press the OK key The mode changes each time the OK key is pressed 2 Select the key of the print job to which you want to give priority 3 Select the Priority key The job being printed stops and the job selected in 3 is printed To check print information on th...

Page 162: ...mode changes each time the OK key is pressed 2 Select the key of the print job that you wish to cancel 3 Select the Stop Delete key 4 A message appears to confirm the cancellation Select the Yes key The selected job key is deleted and printing is cancelled It is also possible to cancel printing with the STOP key on the operation panel When the STOP key is pressed a message will appear asking you i...

Page 163: ...cally when the OK key is selected and paper is loaded in the machine If you wish to print on paper in another tray because the desired size of paper is not immediately available follow the steps below Keys in the display can be selected with the arrow keys and the OK key 1 Press the JOB STATUS key 2 Display details on the print job for which there is no paper 1 Select the key of the job for which ...

Page 164: ...ect the key of the tray that has the paper you wish to use Printing begins If you changed to a different paper size printing may not take place correctly for example part of the text or image may run off the paper OK BACK Colour B W A4 OK BACK ...

Page 165: ...can be manipulated from the job status complete screen Keys in the display can be selected with the arrow keys and the OK key 1 Press the JOB STATUS key 2 Change the print job status mode to Complete Select either of the keys with the keys and press the OK key The mode changes each time the OK key is pressed JOB STATUS OK BACK Complete ...

Page 166: ...the desired file 2 Select the Call key The job settings screen appears Select and perform the desired operation PRINTING A STORED FILE page 2 56 DELETING A STORED FILE page 2 65 To view information on a file select the file and then select the Detail key OK BACK OK BACK Complete 1 2 ...

Page 167: ...s Yes Yes Yes Staple 5 Yes Yes Yes Yes Yes Paper Paper Size Yes Yes Yes Yes Yes Custom Paper 8 size 8 size 8 size Yes 2 Yes Paper Selection Yes Yes Yes Yes Yes Output tray Yes Yes Yes Yes Yes Convenient printer functions Pamphlet Yes Yes Yes Yes Yes Margin Shift 0 mm to 30 mm 0 mm to 30 mm 0 mm to 30 mm Yes Yes Poster Printing Yes No Yes No No Rotate 180 degrees Yes Yes Yes Yes Yes Zoom XY Zoom Ye...

Page 168: ... may not operate in some software applications and operating systems 14 The number of available resident fonts is 35 in Windows NT 4 0 15 True Type and Type1 can be selected in some versions of LaserWriter Functions to combine text and images Watermark Yes Yes Yes Yes Yes Image Stamp Yes No Yes No No Overlay Yes Yes Yes No No Image Quality Print Mode Normal High Quality Fine Normal High Quality No...

Page 169: ...12 in 1 BEFORE USING THE MACHINE SYSTEM SETTINGS System Settings 3 3 Configuring the System Settings 3 4 Common Operation Methods 3 5 Accessing the Web Server in the Machine 3 6 Opening the Web pages 3 6 SYSTEM SETTINGS GENERAL ON THE OPERATION PANEL Accessing the System Settings General 3 7 System Settings General List 3 8 Display Contrast 3 10 Total Count 3 10 Job Count 3 10 Device Count 3 10 De...

Page 170: ...tings 3 41 PCL Settings 3 42 PostScript Setting 3 43 USB Device Check 3 43 SYSTEM SETTINGS ADMINISTRATOR IN THE WEB PAGE Accessing the System Settings Administrator 3 44 When User Authentication is not Enabled 3 44 When User Authentication is Enabled 3 44 System Settings Administrator List 3 45 Energy Save 3 51 Operation Settings 3 52 Remote Operation Settings 3 53 Soft Keyboard Template Setting 3...

Page 171: ... OPERATION PANEL page 3 7 and SYSTEM SETTINGS GENERAL IN THE WEB PAGE page 3 31 System settings that can be configured by the administrator To configure these settings login as an administrator is required For example the following settings can be configured Energy save settings Settings related to the operation panel Settings for peripheral devices installed on the machine Network connection sett...

Page 172: ...e settings using the machine see Common Operation Methods page 3 5 To configure the settings using the Web page see Accessing the Web Server in the Machine page 3 6 The settings are explained on the following pages of this manual System settings on the operation panel SYSTEM SETTINGS GENERAL ON THE OPERATION PANEL page 3 7 SYSTEM SETTINGS ADMINISTRATOR ON THE OPERATION PANEL page 3 16 System setti...

Page 173: ...o a setting key and this key is pressed the current setting is stored or the setting screen for that setting key appears When the selection frame is moved to a checkbox or radio button the checkbox or radio button will switch between and each time this key is pressed 6 Back key This key returns you to the previous screen 7 Arrow keys Press these keys to move the selection frame used to select sett...

Page 174: ...nnected to the same network as the machine After the IP address is entered the Web page will appear If user authentication is enabled a login screen will appear after the IP address is entered Enter your user name and password 2 Click System Settings in the menu bar of the Web page and click the item that you wish to set When you have finished configuring the settings click the Submit button To up...

Page 175: ... screen appears on the display Use the arrow keys to select the desired item press the OK key and configure the settings For detailed explanations of each of the settings see the following pages of this chapter SYSTEM SETTINGS GENERAL ON THE OPERATION PANEL PRINT JOB STATUS SYSTEM SETTINGS READY DATA LOGOUT BACK OK OK BACK USB Device Check To quit the system settings select the Exit key in the top...

Page 176: ...y Contrast 3 10 Item Factory default setting Page Total Count 3 10 Job Count 3 10 Device Count 3 10 Item Factory default setting Page Default Settings 3 11 Clock Adjust 3 11 X Clock Adjust Specify Time Zone Date Time Settings Synchronize with Internet Time Server Disable X Daylight Saving Time Setting Varies depending on country and region Select Setting Type Varies depending on country and region...

Page 177: ...e Paper Tray Settings 3 13 Tray Settings 3 13 X Tray 1 Plain Auto AB Auto Inch X Tray 2 X Tray 3 X Tray 4 X Bypass Select Similar Sizes for Auto Detection Auto AB 216 mm x 330 mm 8 1 2 x 13 Auto Inch 8 1 2 x 14 Paper Type Registration 3 15 Auto Tray Switching Enabled 3 15 Custom Size Registration Bypass Custom 1 X 297 mm 11 Y 210 mm 8 1 2 Custom 2 X 297 mm 11 Y 210 mm 8 1 2 Custom 3 X 297 mm 11 Y ...

Page 178: ...r prints out the counts of all jobs Device Count This is used to display or print the counts of the peripheral devices installed on the machine Each sheet of paper used for automatic two sided printing is counted as two pages Pages printed directly from the machine such as list prints are included in the Other Prints count The items displayed or printed will vary depending on the machine specifica...

Page 179: ...em Settings Daylight Saving Time Setting Select whether or not the Daylight Saving Time Setting is enabled If disabled the following settings will not be possible Select Setting Type Specify whether the starting and ending day of daylight saving time are to be set using the day of the week or the date Start Time Set the starting time of daylight saving time Set the starting month If you selected D...

Page 180: ...our format for the time 12 Hour Display 12 00AM to 11 59AM 12 00PM to 11 59PM 24 Hour Display 00 00 to 23 59 If Disabling of Clock Adjustment page 3 52 has been enabled in the system settings administrator in the Web page menu the date and time cannot be set English US English UK Japanese French German Swedish Norwegian Finnish Danish Russian Greek Turkish List name Description All Custom Setting ...

Page 181: ...list The paper sizes that can be selected vary by tray The sizes that can be selected may also be restricted by the paper type selected above For more information see Tray Settings page 3 14 If the desired size does not appear in the list select Custom Size and directly enter the size only for the bypass tray For more information see Tray Settings page 3 14 Approving Feeding Select whether or not ...

Page 182: ...cled Letter Head Pre Punched Colour User Type Auto AB A4 A5 B5 216 mm x330 mm 8 1 2 x 13 Auto Inch 8 1 2 x 14 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 216 mm x 343 mm 8 1 2 x 13 1 2 8 1 2 x 13 2 5 216 mm x 340 mm 16K Tray 2 1 Tray 3 1 Auto AB A4 B5 216 mm x 330 mm 8 1 2 x 13 Auto Inch 8 1 2 x 14 8 1 2 x 11 7 1 4 x 10 1 2 216 mm x 343 mm 8 1 2 x 13 1 2 8 1 2 x 13 2 5 216 mm x 340 mm 16K Tray 4 1 Byp...

Page 183: ...sions of the paper Size Input AB The X dimension can be set to a value from 140 mm to 356 mm The factory default setting is 297 mm The Y dimension can be set to a value from 100 mm to 216 mm The factory default setting is 210 mm Size Input Inch The X dimension can be set to a value from 5 1 2 to 14 The factory default setting is 11 The Y dimension can be set to a value from 5 1 2 to 8 1 2 The fact...

Page 184: ...ys in the display can be selected with the arrow keys and the OK key SYSTEM SETTINGS ADMINISTRATOR ON THE OPERATION PANEL 1 Select the Admin Password key 2 Log in 1 Select the Password text box and enter the administrator password Enter the administrator password in the administrator password entry screen 2 Select the OK key This completes the administrator login procedure The system settings admi...

Page 185: ...n name and password and e mail address Keys in the display can be selected with the arrow keys and the OK key When auto login is enabled the login screen will not appear Administrator login is performed in the user selection screen For more information on the login procedure when user authentication is enabled see USER AUTHENTICATION page 1 15 in 1 BEFORE USING THE MACHINE 1 Select the Login Name ...

Page 186: ...nistrator login procedure The system settings administrator can now be used If login name password e mail address is selected for the authentication method the E mail Address key will appear below the User Name For the factory default administrator password see TO THE ADMINISTRATOR OF THE MACHINE in the Safety Guide This completes the administrator login procedure The system settings administrator...

Page 187: ...he system settings administrator can now be used In addition to login by selecting the Admin Login key the system settings administrator can also be accessed when login is performed by selecting a user with administrator rights from the user list or by entering a user number with administrator rights For more information on login procedures when user authentication is enabled see USER AUTHENTICATI...

Page 188: ...l List page 3 8 Item Factory default setting Page Energy Save 3 23 Toner Save Mode 3 23 X Print Disabled Auto Power Shut Off Enabled 3 23 Auto Power Shut Off Timer 10 min 3 23 Preheat Mode Setting 1 min 3 23 Item Factory default setting Page Operation Settings 3 24 Other Settings 3 24 X Keys Touch Sound Middle 3 24 X Display Language Setting Varies depending on country and region 3 24 X Set Keyboa...

Page 189: ...ble NetBEUI Enabled 3 25 Reset the NIC 3 25 Ping Command 3 25 Item Factory default setting Page List Print Administrator 3 26 User Information Print 3 26 Item Factory default setting Page Security Settings 3 27 SSL Settings 3 27 X Server Port HTTPS Enabled IPP SSL Disabled Redirect HTTP to HTTPS in Device Web Page Access Disabled X Client Port HTTPS Enabled FTPS Enabled SMTP SSL Enabled POP3 SSL E...

Page 190: ...egration Module 3 28 Application Communication Module 3 28 External Account Module 3 28 XPS Expansion Kit 3 28 Item Factory default setting Page Storing Calling of System Settings 3 29 Restore Factory Defaults 3 29 Store Current Configuration 3 29 Restore Configuration 3 29 Item Factory default setting Page Sharp OSA Settings 3 30 External Account Setting 3 30 X External Account Control Disabled X...

Page 191: ...kes place rather than disabling the function altogether The time setting is changed using Auto Power Shut Off Timer below Auto Power Shut Off Timer The time until Auto Power Shut Off activates can be set to any number of minutes from 1 to 240 Select the time that best suits your workplace needs Preheat Mode Setting The time until Preheat Mode activates can be set to any number of minutes from 1 to...

Page 192: ...istration Adjustment If the colours are out of place on the printed surface when color printing is performed the print positions of the colours can be adjusted To perform this adjustment select the Auto Adjustment key A message will appear select the Execute key Optimization of a Hard Disk This function optimizes the hard drive of the machine by defragmenting data If a job is in progress a message...

Page 193: ... IP Gateway address Enable TCP IP To use the machine on a TCP IP network this setting must be enabled Enable NetWare To use the machine on a NetWare network this setting must be enabled Enable EtherTalk To use the machine on an EtherTalk network this setting must be enabled Enable NetBEUI To use the machine on a NetBEUI network this setting must be enabled Reset the NIC This returns all Network Se...

Page 194: ...ator of the machine Select the List Print Administrator key to configure the settings User Information Print User lists usage count lists usage limit group lists and other lists related to user control can be printed User List List of Number of Pages Used Page Limit Group List Authority Group List Favourite Operation Group List All User Information Print ...

Page 195: ... on a network When IPsec is used data can be sent and received safely without the need to configure settings for IP packet encryption in a Web browser or other higher level application This setting is only used to enable or disable IPsec detailed IPsec settings are configured in the Web pages Some Web page settings may not allow connection to the machine or the settings may not allow printing or W...

Page 196: ...rt and status Application Integration Module Enter the product key of the application integration module Application Communication Module Enter the product key of the application communication module External Account Module Enter the product key of the external account module XPS Expansion Kit Enter the product key of the XPS expansion kit It may not be possible to use some settings depending on t...

Page 197: ...n the system settings administrator Store Current Configuration This is used to store the currently configured system settings The stored settings will be retained even if the POWER key is turned off To retrieve the stored settings use Restore Configuration below Items not stored Network Settings These are not stored as unexpected settings may cause damage to the network Product Keys Product Keys ...

Page 198: ...l of Encryption Select the level of encryption for communication using the external driver Select from none or AES 128 AES 256 Job Priority Preference Set the playing speed of the animation in the Sharp OSA application The following settings can be configured Printing Balanced LCD Animation Playback These settings can be used when the external account module or application communication module is ...

Page 199: ... to use some settings After configuring certain settings you may be prompted to restart the machine Restart the machine in the screen that appears Item Factory default setting Page Total Count 3 34 Job Count 3 34 Device Count 3 34 Item Factory default setting Page Default Settings 3 35 Clock Adjust 3 35 X Clock Adjust Specify Time Zone Date Time Settings Synchronize with Internet Time Server Disab...

Page 200: ... setting Page Paper Tray Settings 3 37 Auto Tray Switching Enabled 3 37 Tray Settings 3 37 X Tray 1 Plain Auto AB Auto Inch X Tray 2 X Tray 3 X Tray 4 X Bypass Select Similar Sizes for Auto Detection Auto AB 216 mm x 330 mm 8 1 2 x 13 Auto Inch 8 1 2 x 14 Custom Size Registration Bypass Custom 1 X 297 mm 11 Y 210 mm 8 1 2 Custom 2 X 297 mm 11 Y 210 mm 8 1 2 Custom 3 X 297 mm 11 Y 210 mm 8 1 2 3 37...

Page 201: ...tion Setting 600dpi High Quality X Disable Blank Page Print Disabled X Line Thickness 5 X 2 Sided Print 1 Sided X Colour Mode Auto X N Up Print 1 Up X Fit To Page Enabled X Output Print per Unit Enabled Staple Disabled X Quick File Disabled PCL Settings 3 42 X PCL Symbol Set Setting PC 8 X PCL Font Setting Internal Font 0 Courier X PCL Line Feed Code 0 CR CR LF LF FF FF X Wide A4 Disabled PostScri...

Page 202: ... jobs Device Count This is used to display or print the counts of the peripheral devices installed on the machine Each sheet of paper used for automatic two sided printing is counted as two pages Pages printed directly from the machine such as list prints are included in the Other Prints count The items displayed or printed will vary depending on the machine specifications and peripheral devices i...

Page 203: ...time server Item Settings Daylight Saving Time Setting Select whether or not the Daylight Saving Time Setting is enabled If disabled the following settings will not be possible Select Setting Type Specify whether the starting and ending day of daylight saving time are to be set using the day of the week or the date Start Time Set the starting time of daylight saving time Set the starting month If ...

Page 204: ...ore or after the date Time Display Select 12 hour format or 24 hour format for the time 12 Hour Display 12 00AM to 11 59AM 12 00 to 11 59PM 24 Hour Display 00 00 to 23 59 If Disabling of Clock Adjustment page 3 52 has been enabled in the system settings administrator the date and time cannot be set English US English UK Japanese French German Swedish Norwegian Finnish Danish Russian Greek Turkish ...

Page 205: ...nfigure each setting A displayed tray name can be selected to open the tray settings screen Auto Tray Switching When a tray runs out of paper during printing this determines whether or not another tray with the same size and type of paper is automatically selected and printing continues Tray Settings These settings specify the paper type paper size and functions allowed for each paper tray ...

Page 206: ...f the desired size does not appear in the list select Custom Size and directly enter the size only for the bypass tray For more information see Tray Settings page 3 39 Approving Feeding Select whether or not printing is allowed using the specified tray If the paper size specified here is different from the size of paper that is loaded in a tray a problem or misfeed may result when printing To chan...

Page 207: ...d Letter Head Pre Punched Colour User Type Auto AB A4 A5 B5 216 mm x330 mm 8 1 2 x 13 Auto Inch 8 1 2 x 14 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 216 mm x 343 mm 8 1 2 x 13 1 2 8 1 2 x 13 2 5 216 mm x 340 mm 16K Tray 2 1 Tray 3 1 Auto AB A4 B5 216 mm x 330 mm 8 1 2 x 13 Auto Inch 8 1 2 x 14 8 1 2 x 11 7 1 4 x 10 1 2 216 mm x 343 mm 8 1 2 x 13 1 2 8 1 2 x 13 2 5 216 mm x 340 mm 16K Tray 4 1 Bypass...

Page 208: ...be set to a value from 5 1 2 to 14 The factory default setting is 11 The Y dimension can be set to a value from 5 1 2 to 8 1 2 The factory default setting is 8 1 2 Paper Type Registration Store a paper type when the desired paper type does not appear as a selection or when you wish to create a new set of paper properties Select System Settings Paper Type Registration from the menu bar and configur...

Page 209: ...ave the provided print driver installed Settings When printing using the printer driver the printer driver settings take precedence over the printer condition settings Item Selections Copies 1 999 sets Orientation Portrait Horizontal Default Paper Size A4 B5 A5 8 1 2 x 14 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 16k Default Paper Type Plain Paper Letter Head Pre Printed Pre Punched Recyc...

Page 210: ...ings tab Settings Output Print per unit Use Print per Unit Do not use Print per Unit Staple 4 Use Staple Do not use Staple Quick File Disabled Enabled Item Description Selections PCL Symbol Set Setting Specify the symbol set used for printing Select from 35 items PCL Font Setting Use this to select the font used for printing Internal Font Extended Font List of internal fonts when extended fonts ar...

Page 211: ...heck the connection when a USB device is connected to the machine Select System Settings USB Device Check from the menu bar and check the USB device Item Description Selections Print PS Error When a PS PostScript error occurs during PostScript printing this setting determines whether or not an error notice is printed Enabled Disabled Binary Processing Receive PostScript data in binary format Enabl...

Page 212: ...thentication is by login name and password and e mail address When accessing the Web page enter a login name and password with administrator authority in the login screen If the login method has been set to login name password e mail address a text box for your E mail Address will appear Enter your e mail address in the text box Login by user number When accessing the Web page enter a user number ...

Page 213: ...ry default setting Page Energy Save 3 51 Toner Save Mode 3 51 X Print Disabled Auto Power Shut Off Enabled 3 51 Auto Power Shut Off Timer 10 min 3 51 Preheat Mode Setting 1 min 3 51 Item Factory default setting Page Operation Settings 3 52 X Keys Touch Sound Middle 3 52 X Auto Clear Setting 60 sec 3 52 Cancel Auto Clear Timer Disabled X Message Time Setting 6 sec 3 52 X Display Language Setting Va...

Page 214: ...by User who Has Password Operational Authority Prohibited View Password Entry Screen Display in Both PC and Machine Soft Keyboard Template Setting 1 com 2 net 3 org 4 biz 5 info 6 http 7 to 30 Not set 3 53 Item Factory default setting Page Device Control 3 54 Disabling of Duplex Disabled 3 54 Disabling of Optional Paper Feed Unit 1 Disabled 3 54 Disabling of Tray Settings Disabled 3 54 Disabling o...

Page 215: ...X CMYK Exposure Adjustment 0 3 58 X Bypass Tray Settings 3 58 Enable Detected Paper Size in Bypass Tray Disabled 3 58 Enable Selected Paper Type in Bypass Tray Enabled 3 58 Exclude Bypass Tray from Auto Paper Select Disabled 3 58 X Job Spool Queuing Enabled 3 58 Interface Settings 3 59 X Hexadecimal Dump Mode Disabled 3 59 X I O Timeout 60 sec 3 59 X Enable USB Port Enabled 3 59 X USB Port Emulati...

Page 216: ...etting Date 3 60 Administrator Authority Setting 3 60 X Delete File Disabled X Change Password Disabled Batch Print Settings 3 60 X Selection of All Users is not allowed Enabled X Selection of User Unknown is not allowed Enabled Automatic Deletion of File Settings All invalid 3 60 Item Factory default setting Page List Print Administrator 3 61 Administrator Settings List 3 61 Web Settings List 3 6...

Page 217: ...Disabling of Bypass Printing Disabled 3 62 X Disable Auto Key Repeat Disabled 3 62 X Disabling of Clock Adjustment Disabled 3 62 Device Control 3 62 X Disabling of Duplex Disabled 3 62 X Disabling of Optional Paper Feed Unit 1 Disabled 3 62 X Disabling of Tray Setting Disabled 3 62 X Disabling of Offset 2 Disabled 3 62 X Disabling of Stapler 2 Disabled 3 62 X Disabling of Colour Mode 3 Disabled 3 ...

Page 218: ...e some settings depending on the peripheral devices installed Item Factory default setting Page Product Key 3 63 Serial Number 3 63 E mail Alert and Status 3 63 Application Integration Module 3 63 Application Communication Module 3 63 External Account Module 3 63 XPS Expansion Kit 3 63 ...

Page 219: ...ivation takes place rather than disabling the function altogether The time setting is changed using Auto Power Shut Off Timer below Auto Power Shut Off Timer The time until Auto Power Shut Off activates can be set to any number of minutes from 1 to 240 Select the time that best suits your workplace needs Preheat Mode Setting The time until Preheat Mode activates can be set to any number of minutes...

Page 220: ... bypass printing printing other jobs ahead of a job that has been stopped because the paper required for the job is not in any of the trays This does not include cases where the paper ran out during the job Key Operation Setting This setting determines how long a key in the display must be selected until the key input is registered The time can be set from 0 to 2 seconds in increments of 0 5 secon...

Page 221: ...ed on the machine your computer or both This setting can be used to prevent the password from being seen Operational Authority This is used to allow remote operation of the machine using a specified computer Hostname or IP Address of PC Enter the host name or IP address of the computer that will connect to the machine A maximum of 127 characters can be entered View Password Entry Screen When a spe...

Page 222: ...ction function will select can be specified Select one of the following settings Plain Paper Plain and Recycle Paper Recycle Paper The Auto Paper Selection function will not select any paper types other than the paper types specified with this setting The paper type set for each paper tray using Paper Tray Settings page 3 13 in the system settings general Fusing Control Settings These are used to ...

Page 223: ... paper that has absorbed moisture Easy Calibration and Colour Balance The machine has the two colour adjustment functions below Use the function that is appropriate for the severity of the colour drift Easy Calibration Use when colour drift is comparatively mild Colour Balance Use when colour drift is severe or when the Easy Calibration did not correct the colour drift Easy Calibration This functi...

Page 224: ...ain paper in the tray and follow the instructions in Environmental conditions for colour adjustments page 3 55 1 Access the machine s Web page from your computer and open the Colour Adjustments page 2 Click the Test Print button in the Colour Balance A test page for the Colour Balance is printed The test page is divided into cells with 11 on the horizontal axis X and 11 on the vertical axis Y Each...

Page 225: ...e line numbers recorded in step 4 in the C M Y and Bk boxes of Low Density Mid Density and High Density in the Colour Balance and click the Submit button Do not let the color chart that accompanies the machine become dirty and take care not to misplace the color chart If you misplace the color chart contact your dealer or nearest authorised service representative 15 14 13 12 11 10 9 8 7 6 5 4 3 2 ...

Page 226: ...stment This is used to adjust the density of cyan C magenta M Yellow Y and Black K The density of each colour can be adjusted to 17 levels Bypass Tray Settings Enable Detected Paper Size in Bypass Tray This is used to prohibit printing when the paper size specified for a print job is different from the paper size inserted in the bypass tray Enable Selected Paper Type in Bypass Tray This is used to...

Page 227: ... from the USB port USB Port Emulation Switching If the machine is connected using the USB port select the emulated printer language The settings are shown below Auto PostScript PCL Enable Network Port This is used to enable printing from the network port Network Port Emulation Switching This setting is used to select the emulated printer language when the machine is connected by a network port The...

Page 228: ...n be configured to have files stored by print hold retention automatically deleted at a specified time Up to 3 settings can be stored to be automatically deleted The procedure for using this function is as follows 1 Select one of Setting 1 to Setting 3 2 Set the time and date of automatic deletion 3 Specify whether or not protected files and confidential files are to be deleted and then click the ...

Page 229: ...k connection is enabled This prints a list of the settings that are configured in the Web pages Sharp OSA Settings Select System Settings Sharp OSA Settings from the menu bar and configure each setting Job Priority Preference Set the playing speed of the animation in the Sharp OSA application The following settings can be configured Printing Balanced LCD Animation Playback These settings can be us...

Page 230: ...g of Clock Adjustment This setting is used to prohibit changing of the date and time Device Control Disabling of Duplex This is used to disable two sided printing such as when the duplex module malfunctions Disabling of Optional Paper Feed Unit When a 500 sheet paper feed unit is installed This setting is used to disable a 500 sheet paper feed unit such as when it malfunctions Disabling of Tray Se...

Page 231: ...ion of the All Users key and the User Unknown key in the user selection screen Product Key The procedures for entering the product keys of the expansion kits are explained below Select System Settings Product Key from the menu bar and configure each setting Serial Number This displays the serial number that is required to obtain the product key E mail Alert and Status Enter the product key of e ma...

Page 232: ...nable NetWare Enable EtherTalk Enable NetBEUI Reset the NIC Ping Command Keys Touch Sound Other Settings Default Settings Display Contrast List Print User Paper Tray Settings Device Control USB Device Check Energy Save Operation Settings Network Settings Restore Factory Defaults Store Current Configuration Restore Configuration List Print Administrator Product Key SSL Settings IPsec Settings IEEE8...

Page 233: ...ness 2 Sided Print Colour Mode N Up Print Fit To Page Output Quick File Default Settings List Print User Paper Tray Settings Paper Type Registration Printer Condition Settings USB Device Check Energy Save Operation Settings Device Control Printer Settings Web Settings List Administrator Authority Setting Automatic Deletion of File Settings Administrator Settings List Print Hold Settings Restore Fa...

Page 234: ...electing the setting indicates the setting sequence and indicates the state of the setting after it has been enabled Use these descriptions as a quick manual to help you configure the settings When Web page only is indicated the item being described can only be set in the Web page it cannot be set on the machine REMOVING MISFEEDS REMOVING MISFEEDS 4 2 HOW TO REMOVE MISFEEDS 4 3 REMOVING STAPLE JAM...

Page 235: ... hot Take care not to burn yourself when removing a misfeed When removing misfed paper do not touch or damage the transfer belt Carefully pull the paper out without tearing it A misfeed may have occurred inside the machine Check carefully and remove the misfeed If the paper tears be sure to remove all pieces from the machine While the message appears printing cannot be resumed If the message does ...

Page 236: ...part open the fusing unit and remove the paper 3 Paper misfeed in the transport area When the rotate knob is turned in the direction of the arrow paper comes out for above When removing a misfeed or closing a cover tray or the finisher take care that your fingers do not become pinched 1 9 4 8 2 3 5 6 7 Caution The fusing unit area is hot Take care not to burn yourself Do not touch any metal parts ...

Page 237: ... carefully and remove it 8 Paper misfeed in tray 1 to tray 4 in the tray When a paper gets twisted to the roller remove the tray and remove the misfed paper When opening the paper reversing section open slowly and gently Forcing the section open may cause the secondary transfer roller unit to detach resulting in failure When pulling out a tray be sure to open the right cover and check for a paper ...

Page 238: ... front cover While pressing the lever over to the left slide the finisher to the left until it stops Remove the misfed paper Turn roller rotating knob in the direction of the arrow to remove the misfed paper Make sure that there is no misfed paper in the machine ...

Page 239: ... lever over to the left slide the finisher to the left until it stops Gently slide the finisher until it stops 3 Lower the staple case release lever and remove the staple case Pull the staple case out to the right 4 Raise the lever at the front end of the staple case and remove the jammed staple Remove the leading staple if it is bent If bent staples remain a staple jam will occur again ...

Page 240: ...ront end of the staple case 6 Replace the staple case Push the staple case in until it clicks into place 7 Slide the finisher back to the right Gently slide the finisher back to the right until it locks into its original position 8 Close the cover ...

Page 241: ...S RELATED TO FILING Retention does not take place 4 14 A filed data can not be printed 4 14 PROBLEMS RELATED TO FILE MANAGEMENT A stored file has disappeared 4 14 A file cannot be deleted 4 14 A confidential file or confidential folder cannot be opened 4 14 A file name cannot be stored or changed 4 14 If you cannot find the item that you are looking for in the above table of contents see GENERAL P...

Page 242: ...tem Settings Administrator Network Settings Are you using a printer port created using Standard TCP IP Port Windows 2000 XP Server 2003 Vista Server 2008 7 When a port created with Standard TCP IP Port in Windows is used and the SNMP Status Enabled checkbox is it may not be possible to print correctly Change the SNMP Status Enabled checkbox to Software Setup Guide Is Connect via set to Ethernet fo...

Page 243: ...the Color tab of the printer driver Macintosh In the Color menu of the print window In Windows Black and White Print can also be selected on the Main tab of the printer driver If you wish to print in colour make sure that the Black and White Print checkbox on the Main tab is not selected Have functions been disabled by the administrator When user authentication is enabled the functions that you ca...

Page 244: ...c printer driver Windows The resolution setting is selected in the Advanced tab of the printer driver properties window Macintosh Select the resolution in the Advanced menu of the print window In Mac OS v10 5 and 10 6 select the resolution on the Color menu in the print window Have you selected colour settings appropriate for the print job Select colour settings appropriate for the print job Windo...

Page 245: ...er tab of the printer driver If Fit to Paper Size is selected check the loaded paper and the paper size setting Macintosh In the Page Setup menu Is the print orientation setting portrait or landscape correct Set the print orientation to match the image The print orientation is selected as follows Windows On the Main tab of the printer driver Macintosh In the Page Setup menu Are the margins set cor...

Page 246: ...rinting Windows Double click the printer icon that appears at the lower right of the task bar and click Cancel All Documents or Purge Print Documents in the Printer menu Macintosh Double click the name of the machine in the printer list select the job that you wish to delete and delete it In Mac OS 9 0 to 9 2 2 double click the printer icon on the desktop select the print job that you wish to dele...

Page 247: ...ns Web page only and then click a file name Property File Property Has automatic deletion of retention files been enabled When Automatic Deletion of File Settings is enabled in the system settings administrator the files in the specified folders are periodically deleted Even when the file property is Confidential or Protect the file may be deleted If files that you need have been deleted consult t...

Page 248: ...aper 4 20 PROBLEMS RELATED TO PERIPHERAL DEVICES The connected USB device cannot be used 4 21 The connected USB memory cannot be used 4 21 The finisher does not operate 4 21 Stapling does not take place 4 21 Output does not collect neatly in the output tray of the finisher 4 21 Stapled output does not collect neatly 4 22 OTHER PROBLEMS The display screen is difficult to view 4 22 You were logged o...

Page 249: ...rs indicating that the machine is ready Is the POWER SAVE key blinking Auto Power Shut Off mode has activated To return the machine to normal operation press the POWER SAVE key 1 BEFORE USING THE MACHINE POWER SAVE KEY page 1 14 Is a cover open or a device separated from the machine A warning message will appear when a cover is open or a device is separated from the machine Read the message and ta...

Page 250: ...rtridge must be replaced To replace the toner cartridge see REPLACING THE TONER CARTRIDGES page 1 49 in 1 BEFORE USING THE MACHINE Has a paper misfeed occurred Remove the misfeed as instructed by the message in the display REMOVING MISFEEDS page 4 2 Is the output tray full When the output tray becomes full a detector activates and stops printing Remove the output from the tray and resume printing ...

Page 251: ... If you will not be using paper in a tray for a long time remove the paper from the tray and store it in a bag in a dark and dry location Are the bypass tray guides adjusted to the width of the paper Adjust the bypass tray guides to the width of the paper Is the bypass tray extension pulled out When loading a large size of paper pull out the extension Is the bypass feed roller dirty Clean the surf...

Page 252: ... guides to the width of the paper Problem Point to check Solution Lines appear in the printed image Is the bypass feed roller dirty Clean the surface of the bypass feed roller 1 BEFORE USING THE MACHINE CLEANING THE BYPASS FEED ROLLER page 1 67 Smudges appear on printed output Are you using paper that is not within the specifications Use SHARP recommended paper Using paper that is for other models...

Page 253: ... Mode enabled When Toner Save Mode is enabled printing takes place using less toner and thus the print result is lighter Check with your administrator Part of the image is cut off Has the correct paper size been set If you are using a special size be sure to specify the paper size If the size of paper loaded in a tray was changed be sure to check the paper size setting System Settings Paper Tray S...

Page 254: ... a message appear instructing you to check the staple unit Remove jammed staples REMOVING STAPLE JAMS page 4 6 Does a message appear instructing you to add staples Replace the staple cartridge Do not forget to replace the staple case REMOVING STAPLE JAMS page 4 6 Are there more sheets than can be stapled at once For the maximum number of sheets that can be stapled see SPECIFICATIONS in the Safety ...

Page 255: ...strator password Was the administrator password changed from the factory default setting Contact your dealer or nearest SHARP Service Department For the factory default administrator password see TO THE ADMINISTRATOR OF THE MACHINE in the Safety Guide After changing the password take special care to remember it The actuator came off when a finisher is not installed When removing printed output do ...

Page 256: ...MXC380P EX Z1 Operation Guide MX C380P MODEL ...

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