Sharp MX-C407P, User Manual

Page 1: ...DIGITAL FULL COLOR PRINTER MX C407P User s Guide September 2021 Machine type 5029 Model 69H ...

Page 2: ...using the home screen applications 13 Using the home screen 13 Customizing the home screen 14 Managing bookmarks 14 Managing contacts 15 Loading paper and specialty media 17 Setting the paper size and type 17 Configuring Universal paper settings 17 Loading trays 17 Loading the multipurpose feeder 19 Loading the manual feeder 20 Linking trays 22 Paper support 23 Supported paper sizes 23 Supported pa...

Page 3: ...orts 75 Help 76 Troubleshooting 77 Printing the Menu Settings Page 77 Securing the printer 78 Locating the security slot 78 Erasing printer memory 78 Erasing printer hard disk memory 78 Encrypting the printer hard disk 79 Restoring factory default settings 79 Statement of Volatility 79 Maintaining the printer 81 Setting up e mail alerts 81 Viewing reports 81 Networking 81 Cleaning printer parts 86...

Page 4: ...0 Troubleshooting 112 Print quality problems 112 Printing problems 113 Configuring the SMTP server 132 Unable to read flash drive 133 Enabling the USB port 133 Network connection problems 134 Hardware options problems 135 Issues with supplies 135 Paper feed problems 136 Color quality problems 140 Contacting your dealer 143 Upgrading and migrating 144 Hardware 144 Software 152 Firmware 154 Notices 15...

Page 5: ... this product with extension cords multioutlet power strips multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire property damage or poor printer performance CAUTION POTENTIAL INJURY Do not use this product with an inline surge protector The use of a surge protection device may result in a r...

Page 6: ...inter has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in flooring If the printer does not have a caster base but is configured with optional trays or output options then remove the output options and lift the printer off the trays Do not try to lift the printer and any options at the same time Always use the handholds on the printer to...

Page 7: ...ot recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of o...

Page 8: ...at airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the temperature range Operating...

Page 9: ...quipment instability load each tray separately Keep all other trays closed until needed Depending on your printer model you can configure your printer by adding an optional 650 sheet duo tray or both the 650 sheet duo tray and 550 sheet tray 1 Control panel Note The appearance may vary depending on your printer model 2 Standard bin 3 Standard 250 sheet tray 4 Manual feeder 5 Optional 650 sheet duo ...

Page 10: ...INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage To avoid loss of data or printer malfunction do not touch the USB cable any wireless network adapter or the printer in the areas shown while actively printing Use the To 1 Ethernet port Connect the printer to a network 2 Power ...

Page 11: ... for five seconds Set the printer to Sleep or Hibernate mode Wake the printer from Sleep or Hibernate mode 5 Stop or Cancel button Stop the current printer task 6 Indicator light Check the printer status 7 Back button Return to the previous screen Select a menu option Save the changes in a setting Understanding the status of the power button and indicator light Indicator light Printer status Off Th...

Page 12: ...Power button light Printer status Off The printer is off ready or processing data Solid amber The printer is in Sleep mode Blinking amber The printer is in Hibernate mode Using the control panel 12 ...

Page 13: ...n the printer warning or message and on how to clear it Note You can also access this setting by touching the top section of the home screen 2 Job Queue Show all the current print jobs Note You can also access this setting by touching the top section of the home screen 3 Change Language Change the language on the display 4 Settings Access the printer menus 5 Held Jobs Show the print jobs that are ...

Page 14: ...ectly 2 Click Bookmarks Add Bookmark and then type a bookmark name 3 Select an Address protocol type and then do one of the following For HTTP and HTTPS type the URL that you want to bookmark For HTTPS make sure to use the host name instead of the IP address For example type myWebsite com sample pdf instead of typing 123 123 123 123 sample pdf Make sure that the host name also matches the Common N...

Page 15: ...address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 From the Contacts section add a contact Note You can assign the contact to one or more groups 4 If necessary specify a l...

Page 16: ...n click a contact name and then edit the information From the Contact Groups section click a group name and then edit the information 4 Apply the changes Deleting contacts or groups 1 Open a web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123...

Page 17: ...s Paper Media Configuration Universal Setup For non touch screen printer models press to navigate through the settings 2 Configure the settings Loading trays CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Remove the tray Note To avoid paper jams do not remove trays while the printer is busy 2 Adjust the guides t...

Page 18: ...t the paper Notes Load letterhead faceup with the header toward the front of the tray for one sided printing Load letterhead facedown with the header toward the back of the tray for two sided printing Do not slide paper into the tray To avoid paper jams make sure that the stack height is below the maximum paper fill indicator Loading paper and specialty media 18 ...

Page 19: ...ntrol panel to match the paper loaded Loading the multipurpose feeder 1 Open the multipurpose feeder Note The multipurpose feeder is available only in some printer models 2 Adjust the guide to match the size of the paper that you are loading Loading paper and specialty media 19 ...

Page 20: ...e entering the printer last for two sided printing Load envelopes with the flap side up and against the right side of the paper guide Warning Potential Damage Do not use envelopes with stamps clasps snaps windows coated linings or self stick adhesives 5 From the control panel set the paper size and paper type to match the paper loaded Loading the manual feeder 1 Adjust the edge guides to match the ...

Page 21: ...h the printable side facedown and the top edge entering the printer first for one sided printing Load letterhead with the printable side faceup and the top edge entering the printer last for two sided printing Load envelope with the flap side up and against the right side of the paper guide 3 Feed the paper until its leading edge gets pulled in Warning Potential Damage To avoid paper jams do not for...

Page 22: ...g 4 From the control panel navigate to Settings Device Maintenance Config Menu Tray Configuration 5 Set Tray Linking to Automatic Note To unlink trays make sure that no trays have the same paper size and paper type settings Warning Potential Damage The temperature of the fuser varies according to the specified paper type To avoid printing issues match the paper type setting in the printer with the pa...

Page 23: ...148 mm 4 13 x 5 83 in X X X JIS B5 182 x 257 mm 7 17 x 10 1 in X Letter 215 9 x 279 4 mm 8 5 x 11 in Legal 215 9 x 355 6 mm 8 5 x 14 in Executive 184 2 x 266 7 mm 7 25 x 10 5 in X Oficio Mexico 215 9 x 340 4 mm 8 5 x 13 4 in 1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first 2 Load this paper size into tray 2 tray 3 and the multipurpose feeder with...

Page 24: ...10 x 250 mm to 215 9 x 355 6 mm 8 27 x 9 84 in to 8 5 x 14 in 7 3 4 Envelope 98 4 x 190 5 mm 3 875 x 7 5 in X X X 9 Envelope 98 4 x 225 4 mm 3 875 x 8 9 in X X X 1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first 2 Load this paper size into tray 2 tray 3 and the multipurpose feeder with the short edge entering the printer first 3 When Universal is ...

Page 25: ...multipurpose feeder with the short edge entering the printer first 3 When Universal is selected the page is formatted for 215 9 x 355 6 mm 8 5 x 14 in unless the size is specified by the software application 4 Load narrow paper with the short edge entering the printer first 5 When Other Envelope is selected the page is formatted for 215 9 x 355 6 mm 8 5 x 14 in unless the size is specified by the soft...

Page 26: ... pages per minute Paper type and weight Standard 250 sheet tray Manual feeder Optional 650 sheet duo tray Optional 550 sheet tray Two sided printing 550 sheet tray Multipurpose feeder Light paper1 60 74 9 g m2 grain long 16 19 9 lb bond Plain paper 75 90 3 g m2 grain long 20 24 lb bond Heavy paper 90 3 105 g m2 grain long 24 1 28 lb bond 1 Paper less than 75 g m2 20 lb must be printed with Paper T...

Page 27: ...m2 35 lb bond X Envelopes4 5 60 105 g m2 16 28 lb bond X X X 1 Paper less than 75 g m2 20 lb must be printed with Paper Type set to Light Paper Failure to do so may cause excessive curl which can lead to feeding errors especially in more humid environments 2 Labels and other specialty media are supported for occasional use and must be tested for acceptability 3 Paper labels up to 105 g m2 28 lb bo...

Page 28: ...irPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certified printer Notes Make sure that the Apple device and the printer are connected to the same network If the network has multiple wireless hubs then make sure that both devices are connected to the same subnet This application is supported only in some Apple devices 1 From ...

Page 29: ... device do one of the following Tap Print Tap Print Tap Print 3 Select a printer and then adjust the settings if necessary 4 Print the document Printing from a flash drive This feature is available only in some printer models 1 Insert the flash drive Notes If you insert the flash drive when an error message appears then the printer ignores the flash drive If you insert the flash drive while the printer...

Page 30: ...pports high speed USB flash drives with full speed standard USB flash drives must support the File Allocation Table FAT system Many flash drives are tested and approved for use with the printer For more information contact the place where you purchased the printer File types Documents PDF version 1 7 or earlier XPS Microsoft file formats doc docx xls xlsx ppt pptx are supported only in some printer mo...

Page 31: ...rint Setup 3 Configure the settings Printing confidential and other held jobs For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click Print and Hold 4 Select Use Print and Hold and then assign a user name 5 Select the print job type Confidential Repeat Reserve or Verify If the print job is confidential then enter a four digit PIN 6 Click OK or ...

Page 32: ...obs select your computer name Confidential enter the PIN select the print job Print Printing a font sample list 1 From the control panel navigate to Settings Reports Print Print Fonts For non touch screen printer models press to navigate through the settings 2 Select a font sample Printing a directory list From the control panel navigate to Settings Reports Print Print Directory For non touch scree...

Page 33: ...Sec 802 1x LPD Configuration HTTP FTP Settings ThinPrint USB Restrict external network access Wi Fi Direct Security1 Login Methods Schedule USB Devices Security Audit Log Login Restrictions Confidential Print Setup Disk Encryption Erase Temporary Data Files Solutions LDAP Settings Miscellaneous Reports Menu Settings Page Device Print Network Help2 Print All Guides Color Quality Guide Connection Guid...

Page 34: ... screen Date and Time Configure Current Date and Time Manually Set Date and Time Date Format MM DD YYYY Time Format 12 hour A M P M Time Zone Eastern Time Configure the printer date and time Date and Time Network Time Protocol Enable NTP On NTP Server Enable Authentication Configure the settings for Network Time Protocol NTP Notes Enable Authentication appears only in some printer models When Enable ...

Page 35: ...t a user account automatically Note An asterisk next to a value indicates the factory default setting Eco Mode Menu item Description Print Sides 1 Sided Pages per Side Off Toner Darkness 4 Color Saver Off Configure the print settings of the printer Copy Sides 1 sided to 1 sided Pages per Side Off Darkness 5 Configure the copy settings of the printer Note An asterisk next to a value indicates the fac...

Page 36: ...en a printer error occurs Note This menu item appears only in some printer models Alarm Control Off Single Continuous Set the number of times that the alarm sounds when the printer requires user intervention Supplies Show Supply Estimates Show estimates Do not show estimates Show the estimated status of the supplies Supplies Cartridge Alarm Off Single Continuous Set the number of times that the al...

Page 37: ...ror Off Configure the e mail settings of the printer Error Prevention Jam Assist Off On Set the printer to flush blank pages or pages with partial prints automatically after a jammed page has been cleared Error Prevention Auto Continue Off On Let the printer continue processing or printing a job automatically after clearing certain printer conditions that require user intervention Error Prevention A...

Page 38: ...to the memory before printing it Jam Content Recovery Jam Recovery Off On Auto Set the printer to reprint jammed pages Note An asterisk next to a value indicates the factory default setting Power Management Menu item Description Sleep Mode Profile Print from Sleep Mode Stay awake after printing Enter Sleep Mode after printing Set the printer to stay in Ready mode or return to Sleep mode after print...

Page 39: ...sage and Performance Information None Send printer usage and performance information to the manufacturer Note Anonymous Data Send Time appears only when you set Anonymous Data Collection to Device Usage and Performance Anonymous Data Send Time Start Time Stop Time Note An asterisk next to a value indicates the factory default setting Accessibility Menu item Description Duplicate Key Strike Interva...

Page 40: ...me printer models Maintenance Configuration Menu Menu item Description USB Configuration USB PnP 1 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer Note This menu item appears only in some printer models USB Configuration USB Speed Full Auto Set the USB port to run at full speed and disable its high speed capabilities Note This menu item appears only i...

Page 41: ...ly Usage And Counters Clear Supply Usage History Reset the supply usage history such as number of pages and days remaining to the factory shipped level Supply Usage And Counters Reset Color Imaging Kit Counter Reset the counter after installing a new color imaging kit Note This menu item appears only in some printer models Supply Usage And Counters Reset Maintenance Counter Reset the counter after...

Page 42: ...4 points or less use the high frequency screens Device Operations Quiet Mode Off On Set the printer to operate in Quiet Mode Note Enabling this setting slows down the printer performance Device Operations Safe Mode Off On Set the printer to operate in a special mode in which it attempts to continue offering as much functionality as possible despite known issues For example when set to On and the d...

Page 43: ...ration Run the full color calibration Toner patch sensor setup Print TPS information page Print a diagnostic page that contains information on toner patch sensor calibration Note An asterisk next to a value indicates the factory default setting Out of Service Erase Menu item Description Out of Service Erase Memory Last Sanitized Hard Disk Last Sanitized Show information on when the printer memory ...

Page 44: ...port compressed log files to a flash drive Print Layout Menu item Description Sides 1 sided 2 sided Specify whether to print on one side or two sides of the paper Flip Style Long Edge Short Edge Determine which side of the paper long edge or short edge is bound when performing two sided printing Note Depending on the option selected the printer automatically offsets each printed information of the p...

Page 45: ...r Side Ordering Horizontal Reverse Horizontal Vertical Reverse Vertical Specify the positioning of multiple page images when using Pages per Side Note The positioning depends on the number of page images and their page orientation Pages per Side Orientation Auto Landscape Portrait Specify the orientation of a multiple page document when using Pages per Side Pages per Side Border None Solid Print a...

Page 46: ...imaging kit always runs while printing whether color or black pages are being printed Download Target RAM Disk Specify where to save all permanent resources such as fonts and macros that have been downloaded to the printer Note This menu item appears only when a printer hard disk is installed Resource Save Off On Determine what the printer does with downloaded resources such as fonts and macros wh...

Page 47: ...phics and images Note When set to On this setting overrides the value of the Toner Darkness setting RGB Brightness 6 to 6 0 Adjust the brightness contrast and saturation for color output Note This setting does not affect files where CMYK color specifications are used RGB Contrast 0 to 5 0 RGB Saturation 0 to 5 0 Note An asterisk next to a value indicates the factory default setting Advanced Imaging ...

Page 48: ... Set Custom CMYK Assign specific CMYK values to twenty named spot colors Note An asterisk next to a value indicates the factory default setting Job Accounting Note This menu appears only when a printer hard disk is installed Menu item Description Job Accounting Off On Set the printer to create a log of the print jobs that it receives Accounting Log Frequency Daily Weekly Monthly Specify how often t...

Page 49: ...ter responds when disk usage reaches the maximum limit 100MB URL to Post Log Specify where the printer posts job accounting logs E mail Address to Send Logs Specify the e mail address to which the printer sends job accounting logs Log File Prefix Specify the prefix for the log file name Note The current host name defined in the TCP IP menu is used as the default log file prefix Note An asterisk next to ...

Page 50: ... in 4800 CQ use half the value Lock PS Startup Mode Off On Disable the SysStart file Image Smoothing Off On Enhance the contrast and sharpness of low resolution images Note This setting has no effect on images with a resolution of 300 dpi or higher Font Priority Resident Flash Disk Establish the font search order Notes Resident sets the printer to search its memory for the requested font before sea...

Page 51: ...e page Lines per Page 1 255 Specify the number of lines of text for each page printed through the PCL data stream Notes This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page 60 is the U S factory default setting 64 is the international factory default setting PCL5 Minimum Line Width 1 30 2 Set the initial mi...

Page 52: ...o a value indicates the factory default setting HTML Menu item Description Font Name Times Set the font to use when printing HTML documents Font Size 1 255 12 Set the font size to use when printing HTML documents Scale 1 400 100 Scale HTML documents for printing Orientation Portrait Landscape Set the page orientation for HTML documents Margin Size 8 255 mm 19 Set the page margin for HTML documents...

Page 53: ...d graphics on the page Note An asterisk next to a value indicates the factory default setting Paper Tray Configuration Menu item Description Default Source Tray x 1 Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for all print jobs Note The multipurpose feeder is available only in some printer models Paper Size Type Tray x Multipurpose Feeder Manual Paper Manual Envelope Speci...

Page 54: ...actory default setting Media Configuration Universal Setup Menu item Description Units of Measure Inches Millimeters Specify the unit of measurement for the universal paper Note Inches is the U S factory default setting Millimeters is the international factory default setting Portrait Width 3 14 17 inches 8 50 76 359 91 mm 216 Set the portrait width of the universal paper Portrait Height 3 14 17 in...

Page 55: ... Number of Copies 1 9999 1 Set the number of copies Paper Source Tray x 1 Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job Color Off On Print a flash drive file in color Collate 1 1 1 2 2 2 1 2 3 1 2 3 Keep the pages of a print job stacked in sequence particularly when printing multiple copies of the job Sides 1 Sided 2 Sided Specify whether to print on one sid...

Page 56: ...ge images when using Pages per Side menu Pages per Side Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using Pages per Side menu Pages per Side Border None Solid Print a border around each page image when using Pages per Side menu Separator Sheets Off Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Sour...

Page 57: ...active network connections to the printer Note This setting removes all network configuration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall Enable Network Connections Off On Enable the printer to con...

Page 58: ... wireless settings of the access point Network Mode BSS Type Infrastructure Set the network mode Enable Wi Fi Direct On Off Enable Wi Fi Direct capable devices to connect directly to the printer Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Note 802 11a b g n ac 2 4GHz 5GHz and 802 11a n ac 5GHz only appear when a Wi Fi o...

Page 59: ... Mode is set to 802 1x RADIUS 802 1x RADIUS can be configured only from the Embedded Web Server IPv4 Enable DHCP On Off Set Static IP Address IP Address Netmask Gateway Enable Dynamic Host Configuration Protocol DHCP and configure static IP address Note DHCP is a standard protocol that allows a server to distribute IP addressing and configuration information dynamically to clients IPv6 Enable IPv6 On ...

Page 60: ...s in the printer hard disk before printing Note This menu item appears only when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes On processes raw binary PostScript print jobs Off filters print jobs using the standard protocol Ethernet Menu item Description Network Speed Show the speed of the active network adapter IPv4 Enabl...

Page 61: ... binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off filters PostScript print jobs using the standard protocol Energy Efficient Ethernet On Off Auto Reduce power consumption when the printer does not receive data from the Ethernet network Note An asterisk next to a value indicates the factory default setting TCP IP Note...

Page 62: ... IP addresses that are allowed to communicate with the printer over TCP IP Notes Use a comma to separate each IP address You can add up to 50 IP addresses Restricted Server List Options Block All Ports Block Printing Only Block Printing and HTTP Only Specify the access option for IP addresses that are not in the list MTU 256 1500 Ethernet 1500 Specify a maximum transmission unit MTU parameter for ...

Page 63: ...f On Enable PPM MIB Off On SNMP Community Configure Simple Network Management Protocol SNMP versions 1 and 2c to install print drivers and applications SNMP Version 3 Enabled Off On Set Read Write Credentials User Name Password Set Read only Credentials User Name Password Authentication Hash MD5 SHA1 Minimum Authentication Level No Authentication No Privacy Authentication No Privacy Authentication ...

Page 64: ...t to Compatibility Proposed Authentication Method SHA1 SHA256 SHA512 Set the authentication method Note This menu item appears only when Base Configuration is set to Compatibility IKE SA Lifetime Hours 1 2 4 8 24 Specify the IKE SA expiry period Note This menu item appears only when Base Configuration is set to Secure IPSec SA Lifetime Hours 1 2 4 8 24 Specify the IPSec SA expiry period Note This me...

Page 65: ...rator of print jobs and to identify the originator of the print job request LPD Trailer Page Off On Print a trailer page for all LPD print jobs Note A trailer page is the last page of a print job LPD Carriage Return Conversion Off On Enable carriage return conversion Note Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same li...

Page 66: ...le ThinPrint Off On Print using ThinPrint Port Number 4000 4999 4000 Set the port number for the ThinPrint server Bandwidth bits sec 100 1000000 0 Set the speed to transmit data in a ThinPrint environment Packet Size kbytes 0 64000 0 Set the packet size for data transmission Note An asterisk next to a value indicates the factory default setting USB Menu item Description PCL SmartSwitch Off On Set ...

Page 67: ...l Enable USB Port Off On Enable the front USB drive port Note An asterisk next to a value indicates the factory default setting Restrict external network access Menu item Description Restrict external network access Off On Restrict access to network sites External network address Specify the network addresses with restricted access E mail address for notification Specify an e mail address to send a...

Page 68: ...tomatically is not secured Note An asterisk next to a value indicates the factory default setting Security Note In some printer models this menu can be configured only from the Embedded Web Server Login Methods Manage Permissions Menu item Description Function Access Manage Shortcuts Modify Address Book Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Held Jobs Access Us...

Page 69: ...ol access to the printer management options Apps New Apps Slideshow Change Wallpaper Screen Saver Forms and Favorites Eco Settings Control access to printer applications Local Accounts Menu item Description Manage Groups Permissions Add Group Import Access Controls Function Access Administrative Menus Device Management Apps All Users Import Access Controls Function Access Administrative Menus Devi...

Page 70: ... to the front USB port Security Audit Log Menu item Description Enable Audit Off On Record the events in the secure audit log and remote syslog Enable Remote Syslog Off On Send audit logs to a remote server Remote Syslog Server Specify the remote syslog server Remote Syslog Port 1 65535 514 Specify the remote syslog port Remote Syslog Method Normal UDP Stunnel Specify a syslog method to transmit l...

Page 71: ...Use 3 local3 20 Local Use 4 local4 21 Local Use 5 local5 22 Local Use 6 local6 23 Local Use 7 local7 Specify a facility code that the printer uses when sending log events to a remote server Severity of Events to Log 0 Emergency 1 Alert 2 Critical 3 Error 4 Warning 5 Notice 6 Informational 7 Debug Specify the priority level cutoff for logging messages and events Remote Syslog Non Logged Events Off ...

Page 72: ...istrator when the log fills its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail notification to the administrator when a log is exported E mail Log Settings Changed Alert Off On Send e mail notification to the administrator when Enable Audit is set Log Line Endings LF n CR r CRLF r n Specify how the log file terminates the end of each line Digitally Sign Exports O...

Page 73: ...mit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Off 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for confidential print jobs Notes If this menu item is changed while confidential print jobs reside in the printer memory or hard disk then the expiration time for those print jobs does not change to the new default value If the printer is turned ...

Page 74: ...ndicates the factory default setting Disk Encryption Note This menu appears only when a hard disk is installed Menu item Description Status Enabled Disabled Enable disk encryption Start encryption Erase Temporary Data Files Menu item Description Stored in onboard memory Off On Delete all files stored on the printer memory Stored on hard disk 1 Pass Erase 3 Pass Erase 7 Pass Erase Delete all files st...

Page 75: ...gin User Name Password User Name Set the default login for Print Permission Security Reset Jumper Enable Guest access No Effect Specify user access to the printer Notes The jumper is located beside a lock icon on the controller board Enable Guest access provides anyone access to all aspects of the printer No Effect may make access to the printer impossible when the required security information is...

Page 76: ...reless settings on the printer Note This menu item appears only in network printers or printers connected to print servers Wi Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using Wi Fi Direct Note This menu item appears only when Enable Wi Fi Direct is set to On Help Menu item Description Print All Guides Prints all the guides Color Qualit...

Page 77: ...uality Test Pages Print sample pages to identify and correct print quality defects Printing the Menu Settings Page 1 From the control panel navigate to Settings Reports 2 Select Menu Settings Page and then press Understanding the printer menus 77 ...

Page 78: ...d embedded solutions do the following 1 From the control panel navigate to Settings Device Maintenance Out of Service Erase Sanitize all information on nonvolatile memory For non touch screen printer models press to navigate through the settings 2 Select either Start initial setup or Leave printer offline Erasing printer hard disk memory 1 From the control panel navigate to Settings Device Mainten...

Page 79: ...creen printer models press to navigate through the settings 2 Select Restore all settings Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory RAM to buffer temporarily user data during simple print and copy jobs Non volatile memory The printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to st...

Page 80: ...nter hard disk Degaussing Flushes the hard disk with a magnetic field that erases stored data Crushing Physically compresses the hard disk to break component parts and render them unreadable Milling Physically shreds the hard disk into small metal bits Note To guarantee that all data are completely erased destroy physically each hard disk where data is stored Securing the printer 80 ...

Page 81: ...d the web page correctly 2 Click Settings Device Notifications E mail Alert Setup and then configure the settings Note For more information on SMTP settings contact your e mail provider 3 Click Setup E mail Lists and Alerts and then configure the settings 4 Apply the changes Viewing reports 1 From the control panel navigate to Settings Reports For non touch screen printer models press to navigate thr...

Page 82: ...k appears during initial setup Connecting the printer to a wireless network using Wi Fi Protected Setup WPS Before you begin make sure that The access point wireless router is WPS certified or WPS compatible For more information see the documentation that came with your access point A wireless network adapter is installed in your printer For more information see the instructions that came with the ...

Page 83: ...1 From the control panel navigate to Settings Network Ports Wi Fi Direct For non touch screen printer models press to navigate through the settings 2 Configure the settings Enable Wi Fi Direct Enables the printer to broadcast its own Wi Fi Direct network Wi Fi Direct Name Assigns a name for the Wi Fi Direct network Wi Fi Direct Password Assigns the password for negotiating the wireless security whe...

Page 84: ... sure to do the following Enable Wi Fi Direct in the printer From the control panel navigate to Settings Network Ports Wi Fi Direct Enable Wi Fi Direct On Take note of the Wi Fi Direct name From the control panel navigate to Settings Network Ports Wi Fi Direct Wi Fi Direct Name Take note of the Wi Fi Direct password From the control panel navigate to Settings Network Ports Wi Fi Direct Wi Fi Direc...

Page 85: ...ettings after installing an internal solutions port Notes If the printer has a static IP address then do not change the configuration If the computers are configured to use the network name instead of an IP address then do not change the configuration If you are adding a wireless internal solutions port ISP to a printer previously configured for an Ethernet connection then disconnect the printer from ...

Page 86: ...e electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Cleaning the touch screen CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cor...

Page 87: ... actual yield To order a toner cartridge contact the place where you purchased the printer Ordering an imaging kit To order an imaging kit contact the place where you purchased the printer Ordering a waste toner bottle To order a waste toner bottle contact the place where you purchased the printer Ordering a maintenance kit To order a maintenance kit contact the place where you purchased the print...

Page 88: ...acing parts and supplies Replacing a toner cartridge 1 Open door B Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Maintaining the printer 88 ...

Page 89: ...2 Remove the used toner cartridge 3 Unpack the new toner cartridge Maintaining the printer 89 ...

Page 90: ...Replacing the waste toner bottle 1 Open door B Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Maintaining the printer 90 ...

Page 91: ...2 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 91 ...

Page 92: ...3 Remove the right side cover 4 Remove the used waste toner bottle Note To avoid spilling the toner place the bottle in an upright position 5 Unpack the new waste toner bottle Maintaining the printer 92 ...

Page 93: ...6 Insert the new waste toner bottle 7 Insert the right side cover 8 Close door B 9 Close door A Replacing an imaging kit 1 Open door B Maintaining the printer 93 ...

Page 94: ...posed metal frame of the printer before accessing or touching interior areas of the printer 2 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 94 ...

Page 95: ...3 Remove the right side cover 4 Remove the waste toner bottle Maintaining the printer 95 ...

Page 96: ...5 Remove the toner cartridges 6 Remove the used imaging kit 7 Unpack the new imaging kit Black imaging kit Black and color imaging kit Maintaining the printer 96 ...

Page 97: ...loper units from the used imaging kit 8 Remove the packing material Note If you are replacing the black imaging kit then insert the magenta cyan and yellow developer units into the new imaging kit Warning Potential Damage Do not expose the imaging kit to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so m...

Page 98: ...9 Insert the imaging kit until it is fully seated 10 Insert the toner cartridges Maintaining the printer 98 ...

Page 99: ...11 Insert the waste toner bottle 12 Insert the right side cover 13 Close door B 14 Close door A Maintaining the printer 99 ...

Page 100: ...rinter damage Make sure that all doors and trays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate floor standing optional trays or output options attached to it then disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location...

Page 101: ...navigate through the settings 2 Select the amount of time before the printer enters Hibernate mode Notes Make sure to wake the printer from Hibernate mode before sending a print job To wake the printer from Hibernate mode press the power button The Embedded Web Server is disabled when the printer is in Hibernate mode Adjusting the brightness of the display Note This setting is available only in so...

Page 102: ... Use the preview feature to see how the document looks like before printing it Print one copy of the document to check its content and format for accuracy Maintaining the printer 102 ...

Page 103: ...e stack height is below the maximum paper fill indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load paper that is wri...

Page 104: ...e paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer flushes blank pages or pages with partial prints after a jammed page has been cleared Check your printed output for blank pages When Jam Recovery is set to On or Auto the printer reprints jammed pages Jam location 1 Standard bin 2 Door A 3 Trays 4 Manual feeder 5 Multipurpose f...

Page 105: ...the fuser 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Clearing jams 105 ...

Page 106: ...HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Clearing jams 106 ...

Page 107: ...2 Open the fuser access door and then remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door A Paper jam in the duplex unit 1 Open door A Clearing jams 107 ...

Page 108: ...surface to cool before touching it Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door A Clearing jams 108 ...

Page 109: ...printer before accessing or touching interior areas of the printer Note Make sure that all paper fragments are removed Paper jam in the multipurpose feeder Note The multipurpose feeder is available only in some printer models 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 109 ...

Page 110: ...x fan and align the paper edges before loading 4 Reload paper Paper jam in the manual feeder 1 Remove the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 110 ...

Page 111: ...3 Insert the tray Clearing jams 111 ...

Page 112: ...ge 115 Gray or colored background on page 116 Incorrect margins on page 116 Light print on page 117 Missing colors on page 119 Mottled print and dots on page 119 Paper curl on page 137 Print crooked or skewed on page 120 Solid color or black images on page 121 Text or images cut off on page 121 Toner easily rubs off on page 122 Uneven print density on page 123 Horizontal dark lines on page 123 Ver...

Page 113: ...rint quality is poor Blank or white pages Contact your dealer Dark print Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings Troubleshooting 113 ...

Page 114: ...eferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings Paper Tray Configuration Paper Size Type b Print the document Is the print too dark Go to step 4 The problem is solved Step 4 Check if the paper has texture or rough finishes Are you printing on textured or rough paper Go to step 5 Go t...

Page 115: ...epending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings Paper Tray Configuration Paper Size Type b Print the document Do ghost images appear on prints Go to step 3 The problem is solved Step 3 a Perform Color Adjus...

Page 116: ...ng Color Adjust b Print the document Does gray or colored background appear on prints Contact your dealer The problem is solved Incorrect margins Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings Action Yes No Step 1 a Adju...

Page 117: ...e control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings Action Yes No Step 1 a Perform Color Adjust From the control panel navigate to Settings Print Quality Advanced Imaging Color Adjust b Print the document Is the print light Go to step 2 The problem is solved Step 2 a Depending on your operating sys...

Page 118: ...Settings Paper Tray Configuration Paper Size Type b Print the document Is the print light Go to step 5 The problem is solved Step 5 Check if paper has texture or rough finishes Are you printing on textured or rough paper Go to step 6 Go to step 7 Step 6 a Replace textured or rough paper with plain paper b Print the document Is the print light Go to step 7 The problem is solved Step 7 a Load paper fr...

Page 119: ...Go to step 2 Contact your dealer Step 2 a From the control panel navigate to Settings Paper Tray Configuration Paper Size Type b Check if the paper size and paper type settings match the paper loaded Note Make sure that paper does not have texture or rough finishes Do the settings match Go to step 4 Go to step 3 Step 3 a Depending on your operating system specify the paper size and paper type from t...

Page 120: ...gate through the settings Action Yes No Step 1 a Adjust the paper guides in the tray to the correct position for the paper loaded b Print the document Is the print crooked or skewed Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the...

Page 121: ...s in the tray to the correct position for the paper loaded b Print the document Are text or images cut off Go to step 2 The problem is solved Step 2 a Depending on your operating system specify the paper size from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings Paper...

Page 122: ...change the setting on the printer control panel Navigate to Settings Paper Tray Configuration Paper Size Type b Print the document Does toner easily rub off Go to step 2 The problem is solved Step 2 a Check if the paper weight is supported Note If paper weight is not supported then load a supported one b Print the document Does toner easily rub off Go to step 3 The problem is solved Step 3 a Load p...

Page 123: ...izontal dark lines keep appearing on the prints then see the Repeating defects topic Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings Paper Tray Configuration Paper Size Type b Print ...

Page 124: ...ugh the settings Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings Paper Tray Configuration Paper Size Type b Print the document Do vertical dark lines appear on prints Go to step 2 Th...

Page 125: ...aper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings Paper Tray Configuration Paper Size Type b Print the document Do horizontal white lines appear on prints Contact your dealer The problem is solved Vertical white lines Note Before solving the problem print...

Page 126: ...ed Step 2 Check if you are using the recommended paper type a Load the paper source with the recommended paper type b Print the document Do vertical white lines appear on prints Contact your dealer The problem is solved Repeating defects Contact your dealer Confidential and other held documents do not print Action Yes No Step 1 a From the control panel check if the documents appear in the Held Jobs...

Page 127: ... users a Open the Printing Preferences dialog b From the Print and Hold tab click Use Print and Hold and then click Keep duplicate documents c Enter a PIN and then save the changes d Send the print job For Macintosh users a Save and name each job differently b Send the job individually Are the documents printed The problem is solved Go to step 4 Step 4 a Delete some held jobs to free up printer me...

Page 128: ... touch screen printer models press to navigate through the settings b Print the document Is the printer printing slow Go to step 3 The problem is solved Step 3 a Depending on your operating system specify the print resolution from the Printing Preferences or Print dialog b Set the resolution to 4800 CQ c Print the document Is the printer printing slow Go to step 4 The problem is solved Step 4 a Fr...

Page 129: ...dia Texture and Media Weight match the paper being loaded From the control panel navigate to Settings Paper Media Configuration Media Types Note Rough paper texture and heavy paper weight may print more slowly b Print the document Is the printer printing slow Go to step 7 The problem is solved Step 7 Remove held jobs Is the printer printing slow Go to step 8 The problem is solved Step 8 a Make sure...

Page 130: ... Go to step 3 Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer For more information see the setup documentation that came with the printer b Print the document Is the document printed The problem is solved Go to step 4 Step 4 a Turn off the printer wait for about 10 seconds and then turn on the printer b Print the document Is the docu...

Page 131: ...set the breaker Go to step 3 Step 3 Check if the printer is on Is the printer on Go to step 4 Turn on the printer Step 4 Check if the printer is in Sleep or Hibernate mode Is the printer in Sleep or Hibernate mode Press the power button to wake the printer Go to step 5 Step 5 Check if the cables connecting the printer and the computer are inserted to the correct ports Are the cables inserted to th...

Page 132: ...t the document Is the document printed on the correct paper The problem is solved Go to step 3 Step 3 a Check if the trays are linked For more information see Linking trays on page 22 b Print the document Is the document printed from the correct tray The problem is solved Contact your dealer Configuring the SMTP server Note In some printer models this setting can be configured only from the Embedded...

Page 133: ...to the rear USB port Is the flash drive inserted into the correct port Go to step 3 Insert the flash drive into the correct port Step 3 Check if the flash drive is supported For more information see Supported flash drives and file types on page 30 Is the flash drive supported Go to step 4 Insert a supported flash drive Step 4 a Check if the USB port is enabled For more information see Enabling the USB po...

Page 134: ...t Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefox version 24 or later Is your browser supported Go to step 4 Install a supported browser Step 4 Check if the network connection is working Is the network connection working Go to step 5 Contact your administrator Step 5 Make sure that the cable connections to the printer and pr...

Page 135: ...inactive or the network cable may be unplugged or malfunctioning Contact your administrator for assistance Hardware options problems Defective flash detected Contact your dealer Not enough free space in flash memory for resources Contact your dealer Unformatted flash detected Try one or more of the following From the control panel select Continue to stop the defragmentation and continue printing Form...

Page 136: ...t any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer depending on your printer model from the control panel press and hold X and or X and simultaneously for 15 seconds If you do not want to accept these risks then remove the third party supply or part from your printer and install a genuine supply or part from the printer manufacturer Paper feed...

Page 137: ...document that you are trying to print open the Print dialog and then select Collate b Print the document Is the document collated correctly The problem is solved Go to step 3 Step 3 a Reduce the number of pages to print b Print the document Are the pages collated correctly The problem is solved Contact your dealer Paper curl Action Yes No Step 1 a Adjust the guides in the tray to the correct posit...

Page 138: ...rint on the other side of the paper a Remove paper flip it over and then reload paper b Print the document Is the paper curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the paper curled Contact your dealer The problem is solved ...

Page 139: ... Contact your dealer Paper frequently jams Action Yes No Step 1 a Remove the tray b Check if paper is loaded correctly Notes Make sure that the paper guides are positioned correctly Make sure that the stack height is below the maximum paper fill indicator Make sure to print on recommended paper size and type c Insert the tray d Print the document Do paper jams occur frequently Go to step 2 The prob...

Page 140: ...uto and then apply the changes c Print the document Are the jammed pages reprinted The problem is solved Contact your dealer Color quality problems Adjusting toner darkness 1 From the control panel navigate to Settings Print Quality Toner Darkness For non touch screen printer models press to navigate through the settings 2 Adjust the setting 3 Apply the changes Modifying the colors in printed outp...

Page 141: ...ht can be added in various amounts to produce a large range of colors observed in nature Computer screens scanners and digital cameras use this method to display colors What is CMYK color CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black used to reproduce a particular color Cyan magenta yellow and black inks or toners can be printed in various am...

Page 142: ...assing the CMYK or RGB combination labeled on the box through the selected color conversion table By examining Color Samples sets you can identify the box with color closest to the color being matched The color combination labeled on the box can then be used for modifying the color of the object in a software program For more information see the software program Help topics Manual color correction...

Page 143: ...through the settings b Adjust the settings c Print the document Does the print appear tinted Contact your dealer The problem is solved Contacting your dealer Before contacting your dealer make sure to have the following information Printer problem Error message Printer model type and serial number Visit the place where you purchased your printer Troubleshooting 143 ...

Page 144: ...ing up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then from the printer 3 Using a flat head screwdriver remove the controller board...

Page 145: ...Upgrading and migrating 145 ...

Page 146: ...rdware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then from the printer 3 Using a flat ...

Page 147: ...ential Damage Do not touch the connection points along the edge of the card 5 Push the card firmly into place Note The entire length of the connector on the card must touch and be flush against the controller board Upgrading and migrating 147 ...

Page 148: ...ccessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the ele...

Page 149: ...4 Using a flat head screwdriver remove the hard disk port cover from the controller board access cover Upgrading and migrating 149 ...

Page 150: ...5 Unpack and then assemble the hard disk Upgrading and migrating 150 ...

Page 151: ... CAUTION SHOCK HAZARD To avoid the risk of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into...

Page 152: ...ray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 154 Software Installing the printer software Notes The print driver is included in the software installer package For Macintosh computers with macOS version 10 7 or later you do not need to install the driver to print on an AirPrint certified printer If you want ...

Page 153: ...k Add device Click Show Wi Fi Direct printers select a printer and then click Add device Click The printer that I want isn t listed and then from the Add Printer window do the following a Select Add a printer using a TCP IP address or hostname and then click Next b In the Hostname or IP address field type the printer IP address and then click Next Notes View the printer IP address on the printer ho...

Page 154: ...of hardware options and then add any installed options 3 Apply the changes Firmware Exporting or importing a configuration file You can export the configuration settings of your printer into a text file and then import the file to apply the settings to other printers 1 Open a web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home scree...

Page 155: ...field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device Update Firmware 3 Do either of the following Click Check for updates I agree start update Upload the flash file a Browse to the fl...

Page 156: ...will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applic...

Page 157: ...orted in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing One sided mono 50 One sided color 51 Two sided mono 52 Two sided color 53 Ready 15 Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We enc...

Page 158: ...ection systems for batteries in your local community such as a battery recycling drop off location The separate collection of waste batteries assures appropriate treatment of waste including reuse and recycling and prevents any potential negative effects on human health and environment Please responsibly dispose of the batteries Information on disposal Information on the disposal of this equipment...

Page 159: ...acility For Spain Please contact the established collection system or your local authority for take back of your used products Cartridge disposal and treatment Regarding your used Sharp toner cartridges and other consumables from Sharp copiers multifunctional machines please observe that these waste products shall be treated properly according to the legal requirements in your area We recommend to...

Page 160: ...ure2 22 8 C 73 F Printer cartridge imaging unit short term shipping 40 to 40 C 40 to 104 F 1 Supplies shelf life is approximately 2 years This is based on storage in a standard office environment at 22 C 72 F and 45 humidity 2 Wet bulb temperature is determined by the air temperature and the relative humidity Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21...

Page 161: ... Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 15 By using the configuration...

Page 162: ...nd EU 2019 2020 the light source contained within this product or its component is intended to be used for Image Capture or Image Projection only and is not intended for use in other applications Environmental information Please read this part carefully It will help you to reduce your impact on the environment and help you to reduce your costs at the same time Saving paper 1 The automated duplex p...

Page 163: ...s or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of...

Page 164: ...onformity This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations 2016 the Electrical Equipment Safety Regulations 2016 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 This product satisfies the Class A limits of BS EN 55032 and safety requirements of BS EN 62368 1 Radio in...

Page 165: ... 132 configuring Universal paper 17 configuring Wi Fi Direct 83 connecting a computer to the printer 84 connecting mobile device to printer 84 connecting the printer to a wireless network 81 connecting to a wireless network using PIN method 82 using Push Button method 82 conserving supplies 101 contacting your dealer 143 contacts adding 15 deleting 16 editing 16 controller board accessing 144 creati...

Page 166: ...ut this Printer 44 Accessibility 39 Anonymous Data Collection 39 Confidential Print Setup 73 Configuration Menu 40 Device 76 Disk Encryption 74 Eco Mode 35 Erase Temporary Data Files 74 Ethernet 60 Flash Drive Print 55 Help 76 HTML 52 HTTP FTP Settings 65 Image 52 IPSec 64 Job Accounting 48 Layout 44 Local Accounts 69 Login Restrictions 73 LPD Configuration 65 Manage Permissions 68 Media Types 55 Men...

Page 167: ...s on the wrong paper 132 paper frequently jams 139 print jobs do not print 130 slow printing 128 tray linking does not work 138 unable to read flash drive 133 printer shipping 101 printer configurations 9 printer connectivity checking 135 printer hard disk encrypting 79 installing 148 printer hard disk memory 79 erasing 78 printer is not responding 131 printer location selecting 8 printer memory era...

Page 168: ... envelope seals when printing 136 incorrect margins 116 jammed pages are not reprinted 140 job prints from the wrong tray 132 job prints on the wrong paper 132 paper frequently jams 139 print jobs do not print 130 slow printing 128 troubleshooting print quality blank pages 113 crooked print 120 dark print 113 ghost images on prints 115 gray or colored background 116 horizontal dark lines 123 horiz...