Table of Contents
Chapter 1 Introduction.......................................................................................................1
Overview ................................................................................................................................ 2
About This Guide................................................................................................................... 3
User’s Guide Organization..................................................................................................... 3
Definitions of Terms .............................................................................................................. 4
Sharpdesk Online Help .......................................................................................................... 4
Chapter 2 Installing Sharpdesk ........................................................................................5
Installation Procedure............................................................................................................. 5
Software Location.............................................................................................................. 5
User File Location ............................................................................................................. 5
Sharpdesk CD Installation................................................................................................. 6
Uninstalling Sharpdesk .......................................................................................................... 7
Chapter 3 Sharpdesk Overview........................................................................................8
Introduction ............................................................................................................................ 8
Starting Sharpdesk.................................................................................................................. 9
Menu Bar ........................................................................................................................... 9
Folder Window.................................................................................................................. 9
Toolbar............................................................................................................................... 9
Work Area........................................................................................................................ 10
Output Zone ..................................................................................................................... 10
Status Bar ......................................................................................................................... 10
Scroll Bars........................................................................................................................ 10
Navigating in Sharpdesk ...................................................................................................... 11
Working with the Folder Window.................................................................................. 11
Right-Click Options.................................................................................................... 11
The Sharpdesk Menu....................................................................................................... 13
The Sharpdesk Toolbar ................................................................................................... 15
The Sharpdesk Output Zone............................................................................................ 16
Exiting Sharpdesk ................................................................................................................ 16
Sharpdesk User’s Guide
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