22
LED TV
No color, dark
picture, or color
is not correct
Picture settings may be
incorrect
• Adjust the contrast, color, and brightness settings. See the
TV
brightness
option in the
Settings
menu or the
Options
menu.
Broadcast TV may be
experiencing problems
• Try another channel. The station may be experiencing problems.
• If you are using an antenna and the signal strength is low, adjust
the antenna or use a highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
Cables are not
connected correctly
• Make sure that the antenna or cable TV is connected correctly
Connecting a cable or satellite box
on page
Connecting an antenna or cable TV (no box)
on page
• Make sure that the video cables are connected correctly and
securely to your TV.
• The video cable(s) you are using may be bad. Try a new set.
Only snow
(noise) appears
on the screen
Broadcast TV may be
experiencing problems
or may not be set up
• Try another channel. The station may be experiencing problems.
• If you are trying to watch broadcast TV, make sure that Antenna
TV is set up.
• If you are using an antenna and the signal strength is low, adjust
the antenna or use a highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
Cables may not be
connected correctly
• Make sure that the antenna or cable TV is connected correctly
Connecting a cable or satellite box
on page
Connecting an antenna or cable TV (no box)
on page
Picture quality is
good on some
channels and
poor on others.
Sound is good
Broadcast signal may be
weak
• If you connect to cable without a set-top box and experience
poor picture quality, you may need to install a set-top box to
improve signal reception and picture quality. Contact your cable
TV provider about upgrading to a set-top box.
Dotted lines or
stripes appear
on the screen
Cables may not be
connected correctly
• Make sure that the antenna or cable TV is connected correctly
Connecting a cable or satellite box
on page
Connecting an antenna or cable TV (no box)
on page
• Make sure that the video cables are connected correctly and
securely to your TV.
• The video cable(s) you are using may be bad. Try a new set.
Broadcast signal may be
weak
• If you are using an antenna and the signal strength is low, adjust
the antenna or use a highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
• Other devices (for example, a surround sound receiver, external
speakers, fans, or hair dryers) may be interfering with your TV.
Try turning off one device at a time to determine which device is
causing interference. After you have determined which device is
causing interference, move it further from your TV to eliminate
the interference.
Double images
Broadcast signal may be
weak
• If you are using an antenna and the signal strength is low, adjust
the antenna or use a highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
• If you are using an antenna and the signal strength is low, switch
to a cable or satellite box.
The picture has
a few bright or
dark spots
This is normal in LED TVs
• A few bright or dark spots on an TV screen is normal. It does not
affect the operation of your TV.
SYMPTOM
POSSIBLE CAUSE
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