55
Troubleshooting
Symptom
Possible Cause
Remedy
Page
Cannot hear the other
party.
●
Is the earpiece volume too low?
Press
A
during a call to increase the
earpiece volume.
22
When making a call, a
beeping sound is heard
from the earpiece and
a connection cannot be
established.
●
Is
(out of range indicator)
displayed? Or are you in a location
where the signal is too weak?
Move to a location where
(out of range
indicator) is no longer displayed. Also
check the Area Setting.
14, 25
●
Is the wireless line busy or is the phone
you are calling on another line?
End the call and try again later.
20
The incoming LED
flashes but the ring
tone does not play.
●
Is manner mode turned on?
Hold down
H
for at least one second to
turn off manner mode.
22
●
Is (ring tone off indicator) displayed?
Increase the volume of the incoming call
ring tone.
23
Cannot charge the
battery pack.
●
Is the battery pack attached properly?
Attach the battery pack properly.
9
●
Are the plug and connector of the AC
adapter inserted properly?
Insert the plug and connector firmly.
10
●
Is the remaining battery level over 80%
or the temperature too high/low?
Use the AC adaptor to charge the battery
pack.
3, 10
When the camera is
activated, no subject is
displayed.
●
Is a finger or other object covering the
camera lens?
Check the position of the camera lens and
remove the obstacle.
37
For more detailed information, visit the following au troubleshooting sites:
- From an au cell phone:
M
⇒
au one Top
⇒
auお客さまサポート
(au Customer Support)
⇒
オンラインマニュアル
(Online Manual)
⇒
故障診断Q&A
(Troubleshooting FAQ)
- From a PC: http://www.kddi.com/customer/service/au/trouble/kosho/index.html
•
Summary of Contents for SH002
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