EN -12-
CHAPTER -6: TROUBLESHOOTING
Your Freezer is equipped with a built in fault detection system, which is able to give you guidance should your freezer
not operate as expected. In the event of an error code will be displayed on the control panel. The most common error
codes are shown below. If your freezer displays a code not shown below contact the Sharp help-desk.
Check Warnings;
If your freezer is not operating;
•
Is there a power failure?
•
Is the plug connected to the socket correctly?
•
Is the fuse of the socket to which the plug is connected or the main fuse blown?
•
Is there any failure at the socket? To check this, plug your refrigerator into a known working socket.
If your freezer is not cooling enough;
•
Is the temperature adjustment right?
•
Is the door of your freezer opened frequently and left open for a long while?
•
Is the door of freezer closed properly?
•
Did you put a dish or food on your freezer so that it contacts the rear wall of your freezer so as to prevent the
air circulation?
• Is your freezer filled excessively?
•
Is there adequate distance between your freezer and the rear and side walls?
• Is the ambient temperature within the range of values specified in the operating manual?
ERROR TYPE
MEANING
WHY
WHAT TO DO
E01
Sensor warning
Contact the Sharp help desk as
soon as possible.
E02
Sensor warning
Contact the Sharp help desk as
soon as possible.
E03
Sensor warning
Contact the Sharp help desk as
soon as possible.
E06
Sensor warning
Contact the Sharp help desk as
soon as possible.
E07
Sensor warning
Contact the Sharp help desk as
soon as possible.
E08
Low Voltage Warning
Power supply to the device
has dropped to below
170W.
-This is not a device failure, this
error helps to prevent damages
to the compressor.
-The voltage needs to be
increased back to required
levels
If this warning continues, contact
the Sharp help desk as soon as
possible.
E09
Freezer compartment
is not cold enough
Likely to occur after long
term power failure.
1. Set the freezer temperature
to a colder value or set Super
Freeze. This should remove
the error code once the
required temperature has been
reached. Keep doors closed
to improve time taken to reach
the correct temperature.
2. Remove any products which
have thawed/defrosted during
this error. They can be used
within a short period of time.
3. Do not add any fresh produce
to the freezer compartment
until the correct temperature
has been reached and the
error is no longer.
If this warning continues, contact
the Sharp help desk as soon as
possible.
