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EN -13-

CHAPTER -6: TROUBLESHOOTING

If the food in your freezer is over cooled

• 

Is the temperature adjustment right?

• 

Are there many food recently put inside the freezer?

If your freezer is operating too loudly;

To maintain the set cooling level, compressor may be activated from time to time. Noises from your freezer at this time 

are normal and due to its function. When the required cooling level is reached, noises will be decreased automatically. 

If the noises persist;

• 

Is your appliance stable? Are the legs adjusted?

• 

Is there anything behind your freezer?

•  Are the shelves or dishes on the shelves vibrating? Re-place the shelves and/or dishes if this is the case.

• 

Are the items placed on your freezer vibrating?

Normal Noises;

Cracking (Ice cracking) Noise:

• 

During automatic defrosting.

• 

When the appliance is cooled or warmed (due to expansion of appliance material).

Short cracking:

 Heard when the thermostat switches the compressor on/off.

Compressor noise (Normal motor noise):

 This noise means that the compressor operates normally Compressor 

may cause more noise for a short time when it is activated. 

Bubbling noise and splash:

 This noise is caused by the flow of the refrigerant in the tubes of the system.

Water flow noise:

 Normal flow noise of water flowing to the evaporation container during defrosting. This noise 

can be heard during defrosting.

Air Blowing Noise (Normal fan noise):

 This noise can be heard in No-Frost freezer during normal operation of 

the system due to the circulation of air.

If humidity builds up inside the freezer;

• 

Has the food been properly packaged? Have the containers been well dried before they were put into the 

freezer?

• 

Is the door of the freezer opened very frequently? When the door is opened, the humidity found in the air in the 

room enters the freezer. Especially if the humidity rate in the room is too high, the more frequently the door is 

opened the faster will be the humidification.

If the doors are not opened and closed properly;

• 

Do the food packages prevent closing of the door?

• 

Are the door freezer, baskets and Ice box placed properly?

• 

Is door gasket broken or torn?

• 

Is your freezer on a level surface?

If the edges of freezer cabinet that the door joint contact are warm;

Especially in summer (hot weather), the surfaces that the joint contact may get warmer during the operation of the 

compressor, this is normal.

IMPORTANT NOTES:

• 

The compressor protection thermal fuse will cutout after sudden power breakdowns or after unplugging the 

appliance, because the gas in the cooling system is not stabilised.  This is quite normal, and the freezer will 

restart after 4 or 5 minutes.

• 

The cooling unit of your freezer is hidden in the rear wall. Therefore, water droplets or ice may occur on the rear 

surface of your freezer due to the operation of the compressor in specified intervals. This is normal. There is no 

need to perform a defrosting operation unless the ice is excessive.

• 

If you will not use your freezer for a long time (e.g. in summer holidays) unplug it. Clean your freezer according 

to Part 4 and leave the door open to prevent humidity and smell.

• 

The appliance you have purchased is designed for home type use and can be used only at home and for 

the stated purposes.  It is not suitable for commercial or common use. If the consumer use the appliance in 

a way that does not comply with these features, we emphasise that the producer and the dealer shall not be 

responsible for any repair and failure within the guarantee period.

• 

If the problem persists after you have followed all the instructions above, please consult an authorised service 

provider.

Summary of Contents for SJ-SC31CHXIF-EN

Page 1: ...Home Appliances Freezer SJ SC31CHXIF EN SJ SC31CHXWF EN User Manual EN ...

Page 2: ...9 TECHNICAL DATA 14 CHAPTER 10 CUSTOMER CARE AND SERVICE 14 Your freezer conforms to current safety requirements Inappropriate use can lead to personal injury and damage to property To avoid the risk of damage read this manual carefully before using your freezer for the first time It contains important safety information on the installation safety use and maintenance of your Freezer Retain this ma...

Page 3: ...manufacturer instructions The small quantity of refrigerant used in this freezer is eco friendly R600a an isobutene and is flammable and explosive if ignited in enclosed conditions While carrying and positioning the freezer do not damage the cooler gas circuit Do not store any containers with flammable materials such as spray cans or fire extinguisher refill cartridges in the vicinity of the freez...

Page 4: ...Cleaning and user maintenance shall not be made by children without supervision Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances Children are not expected to perform cleaning or user maintenance of the appliance very young children 0 3 years old are not expected to use appliances young children 3 8 years old are not expected to use appliances safely unless co...

Page 5: ... and fish in suitable containers in the refrigerator so that it is not in contact with or drip onto other food Two star frozen food compartments are suitable for storing pre frozen food storing or making ice cream and making ice cubes One two and three star compartments are not suitable for the freezing of fresh food If the refrigerating appliance is left empty for long periods switch off defrost ...

Page 6: ... electrical and electronic equipment Recycling materials will help natural resources be preserved For more detailed information regarding recycling of this product please contact local authority domestic waste disposal service or the shop you have purchased the product from Please ask your local authority about the disposal of the WEEE for the reuse recycle and recovery purposes Installation Infor...

Page 7: ...llow efficient operation and prevents damage to the compressor You may notice a light odour when using your freezer for the first time This is perfectly normal and will fade away as the freezer starts to cool This appliance is designed to work in difficult climate conditions up to 43 C or 110 F and is powered with Freezer Shield technology which ensures that the frozen food in the freezer will not...

Page 8: ...e tray Ice matic 2 Freezer flap 3 Freezer drawers 4 Freezer big drawer 5 Freezer bottom drawer In some models 2 3 4 5 In some models there is a shelf with icematic in the top basket 1 General notes Freezer Compartment Freezer Most Efficient use of energy is ensured in the configuration with the drawers and bins are on stock position This appliance is not intended to be used as a built in appliance...

Page 9: ...n screen Mode can be cancelled by repeating the above instructions from the beginning During this mode Economy mode cannot be selected whilst Super Freeze is active Economy Mode Purpose Energy savings During periods of less frequent use door opening or absence from home such as a holiday Eco program can provide optimum temperature whilst saving power How to Use Press mode selector 6 on control pan...

Page 10: ... This mode saves energy by switching off all control panel lighting when the panel is left inactive How to Use Screen saver mode will be activated automatically after 30 seconds If you press any key while the lighting of the control panel is off the current machine settings will reappear on the display to let you make any change you wish If you do not cancel the screen saving mode or press any key...

Page 11: ...ter in order to make ice It may be broken The movement of the ice maker may be difficult while the refrigerator is running In such a case it should be cleaned after removing the glass shelves Ice tray In some models Fill the ice tray with water and place in freezer compartment After the water completely turned into ice you can twist the tray as shown below to get the ice cube Cleaning Before clean...

Page 12: ... would use maximum freezing capacity of your freezer While freezing fresh foods the maximum amount of fresh food in kg that can be frozen in 24 hours is indicated on the appliance label your refrigerator has the capacity to freeze 25 kg at 25 C ambient For optimum appliance performance to reach maximum freezing capacity activate Super Freeze SF mode 24 hours before placing fresh food into the free...

Page 13: ...e of values specified in the operating manual ERROR TYPE MEANING WHY WHAT TO DO E01 Sensor warning Contact the Sharp help desk as soon as possible E02 Sensor warning Contact the Sharp help desk as soon as possible E03 Sensor warning Contact the Sharp help desk as soon as possible E06 Sensor warning Contact the Sharp help desk as soon as possible E07 Sensor warning Contact the Sharp help desk as so...

Page 14: ...ly When the door is opened the humidity found in the air in the room enters the freezer Especially if the humidity rate in the room is too high the more frequently the door is opened the faster will be the humidification If the doors are not opened and closed properly Do the food packages prevent closing of the door Are the door freezer baskets and Ice box placed properly Is door gasket broken or ...

Page 15: ...R 10 CUSTOMER CARE AND SERVICE Always use original spare parts When contacting our Authorised Service Centre ensure that you have the following data available Model Serial Number and Service Index The information can be found on the rating plate You can find the rating label inside the freezer zone on the left lower side The original spare parts for some specific components are available for a min...

Page 16: ...Service Support Visit Our Website sharphomeappliances com 52372004 ...

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