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TROUBLESHOOTING
The following situations are normal and are not signs that the appliance is malfunctioning.
QUESTION / SITUATION
ANSWER
1. Display
Nothing appears on the
display.
* Turn the dial or install the water tank.
* Check that power plug is connected to a suitable
wall outlet. See page 5.
* Check that fuse or circuit breaker is functioning
properly. If not, correct.
* Cooking time in the
display is counting down
very rapidly.
* The display shows “D”.
The appliance is in demonstration mode.
This feature is mainly for use by retail outlets.
To cancel, press and hold CANCEL/OFF until it
beeps and then press it 4 times.
2. Noise / Sound Noise during cooking.
You may hear water being pumped to the steam
generator. This is normal.
Noise after cooking.
The cooling fan will operate until the oven is cool.
The fan may continue to operate up to 5 minutes
depending on the oven and parts temperatures.
No sound when buttons are
pressed. No beeps when
operations are completed
etc.
Sound is turned OFF. See page 12 to turn sound
back on.
3. Smoke / Aroma When using the oven for the
first time, it may smoke or
smell.
See page 9 for step-by-step instructions for
cleaning the oven before first use.
4. Cooking result Food in oven is not heated. * Check that power plug is connected to a suitable
wall outlet. See page 5.
* Does the display show “D”? If so, the oven is in
demonstration mode. To cancel it, see ANSWER
for QUESTION/SITUATION 1.
The menu does not have a
good result.
* Did you set the water tank with water before
cooking?
* Did you fill the water tank with cold, filtered tap
water to the MAX mark before cooking?
* Did you take the water tank off from the oven
during the cooking? Do not remove the water
tank during the cooking.
* Did you use the suitable accessory?
Refer to the provided Cookbook.
* Did you set the broiling pan/crisper tray on the
suitable position?
Upper position is recommended for most
recipes.
Refer to the provided Cookbook.
If you still require service, disconnect the plug from the outlet and CONTACT YOUR NEAREST
SHARP AUTHORIZED SERVICER.
ERROR MODE
Any time “C with any number” appears, the servicer should be called.
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