Refreshing the battery
Charging (preparation)
Troubleshooting
When you first use the washer, or use it after an extended period of non-use,
the battery may deplete quickly even after charging or not charge properly. In
this event, refresh the battery as explained below.
Do not remove the cap when performing these steps.
(1) Charge until fully charged.
(2)
(3) When the power light blinks orange, charge the battery and use it.
The washer cannot be used while it is charging.
If you press the power button with the power supply connected after charging
finishes, the washer will not operate. (The light will blink orange 5 times to
notify you.)
Do not use irregular/non-standard AC adapter which does not satisfy the
output voltage of 5V and the output current of 0.5A or higher.
How to use the washer (for pre-treatment to remove stain)
Q&A
What type of material
can the washer be
used on?
The washer can be used on suitable,
wearable clothing items. Do not use on items
which may be damaged by water. Test on an
inconspicuous area before use. Refer to
“About this Product” for more information.
What kind of dirt does
the washer remove?
The washer removes various types of dirt.
Refer to “About this Product” for more
information.
This depends on conditions such as the type
and size of dirt. A small soiled area can be
cleaned in under a minute.
Do not press hard on the tip (horn). This will
impair cleaning ability, and may cause
washer failure or damage the garment.
Can the battery be
replaced?
No, the battery cannot be replaced.
Is the washer
waterproof?
No, the washer is not waterproof.
Submersing the washer in water may cause
failure.
Can the washer be used
to give an electric facial?
Never use the washer to give an electric
facial. The frequency of the washer is
different from the frequency used for electric
facials. Risk of an accident and injury.
Can I use the washer
if I have a pacemaker?
Never use the washer if you have a
pacemaker. The vibration of the horn may
affect the pacemaker.
Can I order a puff?
Please purchase a similar product that is sold
commercially.
This is the vibrating sound
of the ultrasonic washer.
The washer makes a strange sound
It is normal for the washer to make this
sound.
The vibration of the ultrasonic
washer causes mist to form.
A smoke-like mist appears while the washer is in operation
This is normal and is not a problem.
The washer and horn may become abnormally
hot if cleaning is performed without water or
the power is turned on without using the
washer for a long period of time.
In such a
case, operation will stop automatically for
safety reasons. Turn off the power, wait for
approximately 30 minutes and then use the
washer after the temperature has dropped.
(Do not touch the horn)
Did you perform
cleaning without using
water?
How much time is
required to clean?
Cautionary points during
use?
The indication light should be on.
Carefully test the horn on the moistened
puff provided. You should notice bubbling
water / fine mist if the product is working.
How do I know if my
product is working?
The battery does not charge
Plug the AC adapter into the power outlet.
Use an adapter with an output of 5V / 0.5A
or higher.
The USB hub (or adapter) may not have
sufficient output.
Use a hub with an output of 5V / 0.5A or higher.
Connect the USB cable to the AC adapter.
Use an adapter with an output of 5V / 0.5A
or higher.
Is the AC adapter
plugged into the power
outlet?
Is the USB cable
connected to the AC
adapter?
Are you using a
commercially available
USB hub or AC adapter?
(1)
(4)
(3)
(2)
(3)
(1)
(2)
Hold the power button
for 1 second to turn on
the unit.
A USB charger (AC adapter) is not included with the product.
Prepare the charger with an output of 5V 0.5A or higher to charge the
battery before using the washer.
A computer or a mobile battery with USB terminal can be also used to
charge the washer by connecting it via the USB cable.
It may take several minutes to complete refreshing.
The washer does not operate
Charge the battery.
If the light blinks orange, the battery is not
charged sufficiently to operate the washer.
Hold down the power button for at least
1 second.
To prevent malfunctioning, the power does
not turn on immediately.
Disconnect the USB cable.
The washer will not operate when the USB
cable is connected.
You pressed the horn
tip hard on a hard object.
The washer fell on the
floor.
The horn tip is damaged.
Stop using the washer as the horn may
damage the garment.
We recommend taking the product to your
nearest authorised service centre.
The washer stops immediately / too soon
Charge the battery several times in succession.
See “Refreshing the battery”.
Press the power button again.
The off-timer is a safety device that
prevents the power from being accidentally
left on.
The recommended ambient operating
temperature is 5 to 40°C.
When the ambient temperature is too high
or too low, the operation time may become
shorter.
Charge the battery.
If the light blinks orange after pressing the
power button, then the battery is not
charged sufficiently to operate the washer.
At least 5 hours are required to fully charge
the battery.
Check the type of
fabric and type of dirt.
Some types of fabric and some types of dirt
may not be cleanable.
Read and understand “About this Product”
before using the washer.
Are you pressing
the tip (horn) too hard?
Clean using only enough force to gently trace
over the part.
Pressing too hard may make it more
difficult to remove dirt.
Are you using the
washer incorrectly?
Use the washer correctly.
Read and understand “How to use the
washer (for pre-treatment to remove stain)”
before using the washer.
The horn tip is rough
In some conditions of use, friction may cause
the horn to become rough. This is not a
problem and you can continue using the
horn.
Is the battery charged?
Is the USB cable
disconnected?
Did you immediately
release the power button?
Is the battery sufficiently
charged?
Did the off-timer activate?
Has the washer been
unused for a long time?
Is the ambient
temperature too high?
Is there enough water?
Dirt is not removed
Clean the soiled part after soaking it in water.
Read and understand “How to use the
washer (for pre-treatment to remove stain)”
before using the washer.
The horn tip to become
slightly rough because of
its nature.
(Lights orange)
(Automatically turns off
when charging finishes)
Up to about
5 hours
AC adapter
(adapter with an output of
at least 5V / 0.5A)
USB cable
(Blinks white )
Press the power button up to 5 seconds.
Using a Puff
, such as when you are not at home
Fill a tub with water and place the dirty item in the water.
Remove from the tub* and lay on a flat surface.
*Make sure that the item is wet enough.
Turn off the power.
Press the power button.
Turn on the power.
1
Clean the dirty part.
2
3
4
(Turns off)
(Lights white)
Puff
case
Puff
Turn over
Place puff case on soiled part
(dirty surface should
contact puff)
For easier cleaning, use a
liquid detergent.
The power will
automatically turn off
about 3 minutes after you
turn it on (off-timer). Press
the power button again to
restart.
When needed, wash/rinse
the pretreated clothing in
the washing machine or
manually.
Add water until puff
is soaked
Dirt
Liquid
detergent
When the amount of water is too little or
too much, it may become more difficult to
remove dirt.
Slowly and gently trace over
the surface
Item
should be
immersed
Dirt
Water
layer
Fabric
Water is required to use the ultrasonic washer. Cleaning without using
water or allowing the washer to idle may damage the garment or washer.
(The horn will become abnormally hot causing the power to turn off
automatically for safety reasons.)
