background image

<P=002>

The printing paper does not come
out.

••

The printing paper may be jammed. See "Clearing Jammed
Printing Paper" in this chapter.

••

Make sure that the printing paper is properly loaded in your
machine.

••

Make sure the power is on.

The printing paper comes out blank
when you try to receive a document.

••

Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy to confirm
the printing ability of your machine.

The received document is faint.

••

Ask the other party to send higher contrast documents. If the
contrast is still too low, your fax may have a problem. Make
a copy to check it.

••

The toner cartridge may need replacement.

Received images are distorted.

••

Noise on the telephone line may cause distortion. Have the
other party try sending the document again.

••

If the other fax machine also has ECM, make sure this
feature is enabled in both faxes (see Option Setting 9 in
Chapter 5).

••

Make a copy of another document on your fax. If the copy is
also distorted, your fax may have a problem.

••

The photoconductor drum may be damaged. Try a new
drum cartridge.

Dots appear at regular intervals on
received documents and copies.

••

The photoconductor drum may be damaged. Replace the
drum cartridge.

No confidential transmission or
relay broadcast occurs.

••

Check the message in the display. See the next section,
"Display Messages".

PROBLEMS AND SOLUTIONS

8-2

TROUBLESHOOTING

Summary of Contents for UX-5000

Page 1: ...SIMILE MODEL UX 5000 1 INSTALLATION 2 INITIAL SETTINGS 3 BASIC OPERATIONS 4 SPECIAL FUNCTIONS 5 OPTIONAL SETTINGS 6 PRINTING OUT REPORTS AND LISTS 7 MAINTENANCE 8 TROUBLESHOOTING SPECIFICATIONS QUICK REFERENCE GUIDE INDEX ...

Page 2: ... 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information 1 The date and time of transmission 2 Identification o...

Page 3: ...smission and reception of facsimile messages This machine is not compatible with digital telephone systems Important safety information If your facsimile equipment is not operating properly you should immediately remove it from your telephone line as it may cause harm to the telephone network Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unl...

Page 4: ...ASIC OPERATIONS 3 1 Sending Documents 3 1 Receiving Documents 3 14 Making Copies 3 17 Making Telephone Calls 3 19 4 SPECIAL FUNCTIONS 4 1 Broadcasting 4 1 Confidential Operations 4 3 Relay Request 4 7 Polling 4 12 Timer Operations 4 17 Batch Transmission 4 23 Entering and Using Programs 4 25 Department Control 4 33 Anti Junk Fax 4 35 Distinctive Ring 4 36 5 OPTIONAL SETTINGS 5 1 6 PRINTING OUT REP...

Page 5: ... be harmful however the fax should only be in stalled in a ventilated room The fax must be installed on a level surface Keep the fax away from air conditioners heaters direct sunlight and dust If your area experiences a high incidence of lightning or power surges we recom mend that you install surge protectors for the power and telephone lines Surge pro tectors can be purchased at most telephone s...

Page 6: ...e inside of the printer cover become very hot during printing Be careful not to touch them If you are installing the cartridges for the first time go to Step 4 2 If you are replacing the cartridges grasp the handle on the toner cartridge and pull the toner cartridge out of the compartment If you are only replacing the drum car tridge place the toner cartridge on a piece of paper on a horizontal su...

Page 7: ...ing the toner car tridge go to Step 7 6 Remove the new toner cartridge from its packaging and shake several times as shown This ensures that the toner is well dis tributed inside the cartridge Left L R1 Right 7 Hold the handle of the toner cartridge so that the 2 marked on the cartridge is to the right and insert the cartridge into the compartment so that the two knobs on each side of the cartridg...

Page 8: ...ed with your fax is capable of printing approximately 3700 pages if letter size paper is used and 4 of each page is covered with toner The UX 50ND toner cartridge is capable of printing approximately 5600 pages When the toner cartridge nears empty about 100 pages can still be printed the indicator on the operation panel will begin to blink When the cartridge is empty the indicator light will remai...

Page 9: ... tical so they will go into either jack Place the handset on the handset rest Use the handset to make ordinary phone calls or to transmit and receive documents manually Telephone line cord Plug one end of the telephone line cord into the jack on the fax marked LINE Plug the other end into a standard single line telephone wall jack TEL LINE INSTALLATION 1 5 ...

Page 10: ...Press the power switch to turn on the power Trays OFF 0 ON Attach the original document OUT tray by inserting the tabs into the holes in the fax as shown Attach the received document tray by inserting the tabs into the holes in the fax as shown ASSEMBLY AND CONNECTIONS 1 6 INSTALLATION ...

Page 11: ... or tray your fax will automatically start drawing from the other source NO PAPER will appear in the dis play followed by the empty source in parenthesis If desired you can stop change over to the other source by changing Option Setting 17 In this case received documents will be stored in memory Caution Do not use paper which has already been printed on one side by a laser printer or copier Loadin...

Page 12: ... Make sure the stack of paper is not higher than the tabs at the top of the paper guide If it is remove some of the paper 5 Put the cassette back in the fax 6 If desired attach a letter or legal sticker as appropriate to the cassette Loading the paper tray 1 Rotate the received document tray back Grasp the hand hold on the original document IN tray as shown and open it LOADING PAPER 1 8 INSTALLATI...

Page 13: ... whether you are loading letter or legal paper To remove the paper guide press its in ner side at the arrow marks and lift 3 Place the paper in the tray 4 Close the original document IN tray 5 If desired attach a letter or legal sticker as appropriate to the fax LOADING PAPER INSTALLATION 1 9 ...

Page 14: ...Notes LOADING PAPER 1 10 INSTALLATION ...

Page 15: ...teadily when the toner developer cartridge needs replacement Drum cartridge indicator This blinks when the drum cartridge nears the end of its life and lights steadily when the drum cartridge needs replacement Service indicator This lights when a problem occurs which must be fixed by a service engineer Display This displays various messages during operation and programming LINE STATUS light This l...

Page 16: ...er time RELAY key Press this key to send a document to another fax machine and have that machine in turn send the document to a number of end receiving machines LIFE key Press this key followed by the 1 key to check the total number of pages printed by the fax machine MEM STATUS key Press this key to see what documents have been scanned into memory for transmission SEARCH DIAL key Press this key t...

Page 17: ...t a document ahead of other documents which are waiting in memory for transmission BROADCAST key Press this key to send a document to a group of receiving fax machines SPEED DIAL key Press this key to dial a Speed Dial number SPEAKER key Press this key to dial a number without picking up the handset REDIAL key Press this key to automatically redial the last number dialed STOP key Press this key to...

Page 18: ...y operations requiring the FUNCTION key make sure the display shows the date and time press the CHANGEOVER key to switch between the telephone line status and the date and time Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 OWN PASSCODE SET will appear in the display Note that instead of pressing 3 you can press or to scroll through the settings in ENTRY MODE until OWN PA...

Page 19: ... to enter a space Cursor right Press this key to move the cursor to the right Cursor left Press this key to move the cursor to the left Delete Press this key to delete the letter highlighted by the cursor if the cursor is to the right of the last letter entered it will backspace and delete the last letter Comments To change one individual letter to another move the cursor to that letter and enter ...

Page 20: ...ber Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 DATE TIME SET MODE will appear in the display 3 Example January Enter the month 2 digits 01 for January 02 for February 12 for December etc 4 Example the 5th Enter the day of the month 2 digits 01 to 31 5 Example 1999 Enter the last two digits of the year 6 Example 10 25 Enter a 2 digit number for the hour 01 to 12 and a ...

Page 21: ...y or Speed Dial number as described on the following page and press 1 in Step 9 to specify it as a Chain Dialing number When you dial that number the area or access code the fax will wait for you to dial the remainder of the number you can dial the remainder of the number by pressing a Rapid Key by pressing the Speed Dial key and entering a Speed Dial number or by pressing numeric keys Note that t...

Page 22: ... the name of the location or party by pressing the letter entry keys as described in Entering Letters for Names in this chapter max of 20 characters If you don t want to enter a name skip this step 8 9 or Press 1 if you want to specify the number as a Chain Dialing number see the beginning of this section Otherwise press 2 or START If you pressed 1 or are storing a Speed Dial number go to Step 14 ...

Page 23: ...d or the Relay Group List as described in Chapter 6 Step Press these keys Comments 1 FAX TEL MODE will appear in the display 2 Select CLEAR 3 Example To clear a Rapid Key number press the appropriate Rapid Key To clear a Speed Dial number press SPEED DIAL and then enter the number with the numeric keys If you enter less than 3 digits press START to complete the entry 4 5 Step 3 or Return to Step 3...

Page 24: ... Step Press these keys Comments 1 PROGRAM GROUP MODE will appear in the display 2 GROUP ENTRY MODE will appear in the display 3 or Press 1 SET to program a Group Key or 2 CLEAR to clear a Group Key 4 Example Press any Rapid Key not already being used to select it as a Group Key If you are clearing a Group Key press it and go to Step 6 5 Example Enter fax numbers using one or both of the following ...

Page 25: ... the speaker off Handset The handset receiver has three volume levels HIGH MIDDLE and LOW To adjust the volume of the handset receiver lift the handset and then press the UP or DOWN key until the desired level appears in the display Ringer The ringer has four volume levels HIGH MIDDLE LOW and OFF To adjust the volume of the ringer press the UP or DOWN key until the desired level appears in the dis...

Page 26: ...Notes VOLUME ADJUSTMENT 2 12 INITIAL SETTINGS ...

Page 27: ... 8 5 216 mm for documents up to 8 9 226 mm wide Maximum of 10 1 256 mm for documents 8 9 226 mm to 11 280 mm wide when reduced automatically see following note Scanning length The length of the sheet minus 0 16 4 mm from both the top and bottom edges Note When sending a document wider than 8 9 226 mm your fax will automatically reduce the width of the image transmitted to 8 0 203 mm If the documen...

Page 28: ... has been scanned into memory for transmission the documents will be transmitted in the order in which they were scanned If you have an urgent transmission and do not want to wait until previously scanned documents are transmitted you can press the PRIORITY key after loading your document Your document will be transmitted immediately after the current document has completed transmission If you don...

Page 29: ...t press the START key or the STOP key within one minute the transmission will be canceled and the pages already scanned cleared from memory You will need to retransmit all pages of the document Memory Retransmission If a line error or power failure occurs during any type of memory transmission your fax will automatically redial the number and attempt to complete the transmission Retransmission wil...

Page 30: ...ransmission appears in the display 3 When you have finished checking the list press the STOP key twice to exit STOP W MEM STATUS 2 STOP If desired you can also print out a list of the documents waiting in memory for tranmission To do so press the MEM STATUS key and then the 5 key To cancel a memory transmission If you know the memory number assigned to a memory transmission you can cancel it with ...

Page 31: ...he previous page is being scanned Insert gently to prevent double feeding 1 Adjust the document guides to the width of your document 2 Place the document face down on the document feeder and push it gently into the machine The top edge of the document should enter first SEND READY will appear in the dis play If desired press the PRIORITY key to send the document ahead of other documents waiting in...

Page 32: ...gs SUPER FINE Use SUPER FINE when you need the highest quality of reproduction HALF TONE Use HALF TONE for photographs and illustrations The original will be reproduced in 64 shades of gray If you do not make a setting the machine will automatically send the document in STANDARD In order to transmit with FINE or SUPER FINE resolution the receiving fax machine must also have that resolution If it d...

Page 33: ...ic dialing number is used The total number of pages sent is indicated on the bottom Your name and number must be programmed in order for them to appear on the cover sheet See Entering Your Name and Fax Number in Chapter 2 Cover Sheet cannot be selected when you use the Relay Request function CLEAR SP SHIFT SPACE A I Y B J R Z C K S D L T E M U F N V G O W H P X 33 41 34 42 35 43 36 44 37 45 38 46 ...

Page 34: ... document from the feeder or press the STOP key If transmission does not take place within one minute after entering the batch num ber the setting will be canceled If the number of pages actually transmitted does not coincide with the batch number entered the alarm will sound and PAGE COUNT ERROR will appear in the display PAGE E will also appear in the NOTE column of the Transaction Report if it ...

Page 35: ...n using Normal Dialing you do not have to load the document before dialing You can also load the document and make transmission settings after completing Step 2 below 1 Pick up the handset or press the SPEAKER key Listen for the dial tone 2 Dial the number of the receiving machine by pressing the number keys If Option Setting 27 has been set to YES and BILLING CODE DIAL has been set to AFTER press...

Page 36: ...ys 2 Check the display If the number of the receiving machine shown is correct press the START key If it is not correct press the STOP key to backspace and clear one digit at a time and then re enter the correct digit s 1 2 3 4 5 6 7 8 9 0 OPER ABC GHI DEF JKL MNO PRS TUV WXY START START Rapid Key Dialing If the number you want to dial has been stored as a Rapid Key number see Storing Numbers for ...

Page 37: ...WXY Chain Dialing An automatic dialing number set for Chain Dialing see Storing Numbers for Automatic Dialing in Chapter 2 can be combined with another automatic dialing number or digits entered manually with the numeric keys to dial one phone number up to 50 digits long The following are some examples of how this can be done Press appropriate Rapid Keys in the proper order For example press Rapid...

Page 38: ...e by pressing the appropriate letter entry key If you don t remember the first letter go to Step 3 you will scroll through the list from the beginning CLEAR SP SHIFT SPACE A I Y B J R Z C K S D L T E M U F N V G O W H P X 33 41 34 42 35 43 36 44 37 45 38 46 39 47 40 48 UP DOWN Q CONTRAST SEARCHDIAL PAGE COUNTERCONFIDENTIAL TIMER RELAY MEM STATUS LIFE CLEAR SP SHIFT SPACE A I Q Y J R Z C K S D L T ...

Page 39: ...sion or reception appears in the display and then press the STOP key START Redialing Automatic redialing If you use automatic dialing including Direct Keypad Dialing and the line is busy your fax will automatically redial the number Your fax was set at the factory to make 2 redialing attempts at intervals of 5 minutes To stop automatic redialing press the CHANGEOVER key to show the telephone line ...

Page 40: ...ress 1 to select AUTO or 2 to select MANUAL AUTO reception In AUTO reception mode the fax automatically answers all calls after 1 ring and receives the incoming documents You can change the number of rings on which the fax answers incoming calls by changing Option Setting 2 see Chapter 5 Optional Settings Any number from 0 to 9 can be selected Select 0 to have your fax answer calls without ringing...

Page 41: ...ocument press the START key after speaking 3 Hang up when RECEIVING appears in the display Note As a back up feature of MANUAL mode you can set the fax to automatically answer calls and receive documents on any number of rings from 1 to 9 This is useful if you are occasionally unable to respond to an incoming call personally The setting is made with Option Setting 3 See Chapter 5 Optional Settings...

Page 42: ...tically print out You can display information on the documents received to memory by following these steps Step Press these keys Comments 1 Press the MEM STATUS key flip up the Rapid Key overlay if necessary and the 3 key RX STATUS will appear in the display 2 or Press the key or the key to scroll through the list of received documents The name or number from which each document was received will ...

Page 43: ...more than one original you can choose whether to have the copies sorted SORT COPY or not sorted MULTI COPY The following example shows how the copies are ordered in each case when 3 copies each of 3 originals are made 1 Load the document s face down If desired adjust the resolution and contrast with the RESOLUTION and CONTRAST keys 2 Press the COPY key If you are only making a single copy of the o...

Page 44: ...y COPY STATUS will appear in the display 2 or Press the key or the key to scroll through the list of copy jobs The time the original was scanned into memory will appear in the display together with the 3 digit memory number assigned to the job To cancel a copy job press the CLEAR key and then the START key while the copy job appears in the display 3 When you have finished checking the list press t...

Page 45: ...ey Dialing Press the appropri ate Rapid Key The voice number will be dialed Speed Dialing Press the SPEED DIAL key and enter the Speed Dial number with the numeric keys if you enter less than 3 digits press the START key to complete the entry 3 Speak with the other party when they answer If you pressed the SPEAKER key pick up the handset to talk Redial The last number called can be redialed by pre...

Page 46: ...Notes MAKING TELEPHONE CALLS 3 20 BASIC OPERATIONS ...

Page 47: ... units using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial num bers pressing the SPEED DIAL key before each number If you enter less than 3 digits for a number press the START key to complete the entry Enter one or more full fax numbers max of 20 with the numeric keys pressing the START key after each full number Press one or more Group Keys COPY RE...

Page 48: ...f the fax machines to which you want to broadcast have all been programmed into one Group Key you can perform the broadcasting operation using the following simplified procedure 1 Load the document s Make any desired transmission set tings resolution contrast etc CLEAR SP SHIFT SPACE A I Q Y B J R Z C K S D L T E M U F N V G O W H P X 01 09 17 25 02 10 18 26 03 11 19 04 12 20 05 13 21 06 14 22 07 ...

Page 49: ...ceiving machine is a Sharp model with confidential reception capability 1 Load the document s Make any desired transmission set tings resolution contrast etc 2 Press the CONFIDENTIAL key and then the 1 key CONF TX will appear in the display 3 If the receiving machine has multiple mailboxes enter the appropriate mailbox number with the numeric keys if not skip this step CLEAR SP SHIFT SPACE A I Y B...

Page 50: ... Confidential reception When the transmitting machine sends you a document by confidential transmission your fax stores it in memory instead of immediately printing it out The document cannot be printed out until you enter the correct passcode Your fax has 10 mailboxes in which confidential documents can be received Each mailbox has its own passcode allowing up to 10 different people or groups to ...

Page 51: ...Enter the 4 digit passcode with the numeric keys 5 6 Example Enter a name for the mailbox by pressing the letter entry keys as described in Entering Letters for Names in Chapter 2 7 Note After entering the passcode your fax will print it out for your records If you forget the passcode and have kept no record contact your Sharp dealer S CONFIDENTIAL 1 2 3 4 3 1 3 START Clearing the passcode Step Pr...

Page 52: ...ntial Reception List as described in Chapter 6 to see which mailbox has received the document and then follow the steps below to print out the document Step Press these keys Comments 1 CONF FUNCTION will appear in the display 2 CONF DATA PRINT will appear in the display 3 Example Enter your mailbox number 4 Example Enter your confidential passcode 5 Printing begins After print out the document s w...

Page 53: ...s if they have been stored as such in the relay machine not in your fax machine Check with the operator of the relay machine for these numbers The total number of end receiving machines which can be entered varies with the model used as the intermediate relay machine Check with the operator of the relay machine to find out how many receiving machines can be entered A maximum of 400 digit spaces ar...

Page 54: ... number 6 7 Example Enter the relay machine s Rapid Key numbers of the end receiving machines by pressing numeric keys not Rapid Keys Skip this step if you don t want to enter Rapid Key numbers 8 9 Example Enter the relay machine s Speed Dial numbers of the end receiving machines 2 digits per Speed Dial number by pressing numeric keys Skip this step if you don t want to enter Speed Dial numbers 10...

Page 55: ...or more times until you return to the date and time display Clearing a relay group To clear a relay group you need to know the 2 digit number which identifies it You can check this by printing out the Relay Group List as described in Chapter 6 Step Press these keys Comments 1 RELAY FUNCTION will appear in the display 2 RELAY GROUP CLEAR will appear in the display 3 Example Enter the 2 digit number...

Page 56: ... document 2 Press the RELAY key and then the 1 key CLEAR SP SHIFT SPACE A I Y B J R Z C K S D L T E M U F N V G O W H P X 33 41 CONTRAST 34 42 35 43 36 44 TIMER 37 45 RELAY 38 46 39 47 40 48 UP DOWN Q SEARCHDIAL PAGE COUNTERCONFIDENTIAL MEM STATUS LIFE 1 3 Enter the number of the appropriate relay group 2 digits by pressing the numeric keys 4 Press the START key Set the resolution and or contrast ...

Page 57: ...om the Relay Passcode List you need to know the 2 digit number which identifies it You can check this by printing out the Passcode List see Chapter 6 Step Press these keys Comments 1 RELAY FUNCTION will appear in the display 2 RELAY PASSCODE will appear in the display 3 or Press 1 to store a number or 2 to clear a number 4 Example Storing Enter a 2 digit number 01 to 10 This identifies the fax num...

Page 58: ...chines this is called Serial Polling 1 Press the FUNCTION key and the 8 key SERIAL POLL MODE will appear in the display 2 Dial the number s of the fax machine s you want to poll using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial num bers pressing the SPEED DIAL key before each number If you enter less than 3 digits press the START key to complete t...

Page 59: ... fax can be used as an electronic bulletin board Only one document can be stored at a time for memory polling If you allow polling only once the document will be automatically cleared from memory after polling If you allow polling an unlimited number of times the document will remain in memory until you clear it using the procedure described in Clearing a document which follows 1 Load the document...

Page 60: ...elf as described in Entering your name and fax number in Chapter 2 A System number has been programmed in the polling fax machine which matches your fax s System number or one of your ID numbers An ID number has been programmed in the polling fax machine which matches your fax s System number System and ID numbers are 4 digit numbers which provide you with an alternate means of giving and receivin...

Page 61: ...ep 6 5 Example Enter the fax number max 20 digits 6 7 Step 4 or Return to Step 4 to enter another number or press STOP one or more times until you return to the date and time display Programming and clearing a System number One 4 digit System number can be programmed in your fax for giving and receiving polling permission Polling will take place if your System number matches the other fax s System...

Page 62: ...ENTRY MODE will appear in the display 2 ID MODE will appear in the display 3 or Press 1 to program an ID number or 2 to clear an ID number 4 Example Storing Enter a number from 1 to 5 This number identifies the ID number you will enter in the next step Clearing Enter the number which identifies the ID number you want to clear and go to Step 6 5 Example Enter the ID number 4 digits with the numeric...

Page 63: ... a timer operation first perform the following procedure After you have completed it go to the procedure for the specific operation you want to set see the following pages Code numbers are used to specify days of the week Refer to the table below when making time settings which include a specified day Day SUN MON TUE WED THU FRI SAT Code 0 1 2 3 4 5 6 Step Press these keys Comments 1 TIMER MODE wi...

Page 64: ...see the following pages Transmission Continued from Initial procedure 10 Example Enter the fax number of the receiving machine using one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 11 12 Adjust the resolution and contrast if desired otherwise skip this step 13 14 Load the ...

Page 65: ...ng one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 13 14 Adjust the resolution and contrast if desired otherwise skip this step 15 16 Load the document 17 The document will be scanned into memory RESOLUTION START START START START 0 1 Q CONTRAST SPEED DIAL 1 START TIMER OP...

Page 66: ...rom Initial procedure 10 Example Enter the fax numbers of the machines to be polled using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial numbers pressing SPEED DIAL before each number If you enter less than 3 digits for a number press START to complete the entry Enter one or more full numbers pressing START after each full number Press one or more Gr...

Page 67: ...pressing START after each full number Press one or more Group Keys 11 12 Adjust the resolution and contrast if desired otherwise skip this step 13 14 Load the document 15 The document will be scanned into memory START RESOLUTION START START SPEED DIAL SPEED DIAL Q CONTRAST Relay Request Continued from Initial procedure Step Press these keys Comments 10 Example Enter the appropriate relay group num...

Page 68: ... order to cancel it If you don t remember the number it appears in the display when you set the operation print out the Timer List see Chapter 6 Printing Out Reports and Lists Step Press these keys Comments 1 TIMER MODE will appear in the display 2 Select CLEAR 3 Example Enter the 2 digit number assigned to the operation 4 5 Press STOP one or more times until you return to the date and time displa...

Page 69: ...n your program the transmission will be per formed every week on that day If you do not specify a day of the week the trans mission will be performed every day To program a Batch Key follow the procedure for entering programs described in Entering and Using Programs in this chapter In Step 12 of the initial prodedure select Batch transmission Clearing a Batch Key To clear a Batch Key follow the pr...

Page 70: ...document If you don t remember the message number print out the Batch Transmission List see Batch Transmission List in Chapter 6 1 Press the Batch Key in which the document you want to clear has been stored Make sure no documents are in the feeder 2 Enter the 3 digit message number assigned to the document 3 Press the START key STOP CLEAR SP SHIFT SPACE A I Q Y B J R Z C K S D L T E M U F N V G O ...

Page 71: ...ure After you have completed it go to the procedure for the specific operation you want to program Code numbers are used to set days of the week Refer to the table below when making time settings which include a specified day Day SUN MON TUE WED THU FRI SAT Code 0 1 2 3 4 5 6 Step Press these keys Comments 1 PROGRAM GROUP MODE will appear in the display 2 PROGRAM ENTRY MODE will appear in the disp...

Page 72: ... Request Batch transmission this will only appear if a timer setting was made Memory Polling this will not appear if a timer setting was made 13 Continue with the specific procedure for your operation see the following pages START 1 5 4 START Transmission Continued from Initial procedure 14 Example Enter the fax number of the receiving machine using one of the following methods Press a Rapid Key P...

Page 73: ...mber of the receiving machine using one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 17 18 Adjust the resolution and contrast if desired otherwise skip this step 19 20 or If you want the document to be sent from memory press START If you want the document to be sent from th...

Page 74: ...d from Initial procedure 14 Example Enter the fax numbers of the machines to be polled using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial numbers pressing SPEED DIAL before each number If you enter less than 3 digits for a number press START to complete the entry Enter one or more full numbers pressing START after each full number Press one or more...

Page 75: ...s pressing START after each full number Press one or more Group Keys 15 16 Adjust the resolution and contrast if desired otherwise skip this step 17 18 19 Press STOP one or more times until you return to the date and time display START START START RESOLUTION Q CONTRAST Relay Request Continued from Initial procedure 14 Example Enter the appropriate relay group number 15 16 Adjust the resolution and...

Page 76: ...rocedure 14 Example Enter the fax number of the receiving machine using one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 15 16 Adjust the resolution and contrast if desired otherwise skip this step 17 18 19 Press STOP one or more times until you return to the date and time ...

Page 77: ...return to the date and time display 1 2 START START RESOLUTION Q CONTRAST START Clearing a Program Key To clear a Program key follow these steps Step Press these keys Comments 1 Enter PROGRAM GROUP MODE mode 2 PROGRAM ENTRY MODE will appear in the display 3 Select CLEAR 4 Example Press the Program Key you want to clear 5 6 Press STOP one or more times until you return to the date and time display ...

Page 78: ...atch program To cancel a batch transmission operation see Clearing a document stored for batch transmission in Batch Transmission in this chapter 1 Press the Program Key START CLEAR SP SHIFT SPACE A I Q Y B J R Z C K S D L T E M U F N V G O W H P X 01 09 17 25 02 10 18 26 03 11 19 04 12 20 05 13 21 06 14 22 07 15 23 08 16 24 27 28 29 30 31 32 Example 2 Press the START key CLEAR SP SHIFT SPACE A I ...

Page 79: ...h code After you enter a code inform the appropriate group or individual A name must be entered for each code Only the name not the code will appear on the Department Usage List Be sure to keep a record of each code and name If you misplace the record con tact your dealer Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 DEPT CODE MODE will appear in the display 3 or Press 1...

Page 80: ...t Code by pressing the numeric keys and then perform the desired operation If you do not begin the operation within one minute after entering the code the fax will return to controlled access mode STOP START 4 Example 3 2 1 S H P Telephone billing If you are using the Department Control function you can use Department Codes for billing on a PBX When this feature is turned on the fax machine will s...

Page 81: ...forgotten this number print out the Anti Junk Number List as described in Chapter 6 Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 STORE JUNK FAX will appear in the display 3 or Press 1 to store a fax number in the Anti Junk Fax List or 2 to clear a fax number from the list 4 Example Storing Enter a number from 01 to 50 This number identifies the fax number you will store...

Page 82: ... If this feature is turned on your fax will automatically answer and begin reception after one ring when your designated fax number is dialed Note that other devices on the same line will also ring until your fax answers If one of your other numbers is dialed the fax will ring however it will not answer To use distinctive ring you must set Option Setting 29 to the desired ring pattern for your fax...

Page 83: ...ars in the display change it appropriately as described below 4 Press STOP to return to the date and time display FUNCTION 2 4 STOP START Settings Setting 1 FINE RESOLUTION PRIORITY This sets the default resolution the resolution used if a setting is not made with the RESOLUTION key for transmitting documents Press 1 YES to set it to FINE or 2 NO to set it to STANDARD Factory setting 2 Setting 2 N...

Page 84: ...LL TIMES This sets the maximum number of times your fax will automatically redial if the line is busy Enter any number from 00 to 14 Factory setting 02 Setting 7 RECALL INTERVAL This sets the amount of time your fax will wait between automatic redials when the line is busy Enter 01 for 1 minute 02 for 2 minutes etc up to a maximum of 15 minutes Factory setting 05 Setting 8 SECURITY SELECTION Press...

Page 85: ...letter size Factory setting 2 Setting 13 COPY CUT OFF Press 1 CONTINUE to have documents longer than the printing paper be continued on a second page when copied Press 2 CUT OFF to have the part outside that length not printed Factory setting 2 Setting 14 RECEIVE REDUCE This sets the amount by which received documents are reduced before printing to ensure that data on the edges is not cut off Ente...

Page 86: ... RETRANSMISSION INTERVAL If desired you can have the fax wait a certain number of minutes between each memory retransmission attempt Enter 01 for 1 minute 02 for 2 minutes etc up to a maximum of 15 minutes If you do not want the fax to wait between attempts enter 00 Factory setting 00 Setting 20 HEATER MODE To conserve electricity you can turn off the laser printer heater in your fax When this is ...

Page 87: ...are using Department Control you can press 1 to have the department name the name corresponding to the department code entered by the operator appear at the top of each transmitted document This will appear in place of the name entered in Entering Your Name and Fax Number in Chapter 2 Press 2 to turn Multi TTI off the sender s name entered in Chapter 2 will be used Factory setting 2 Setting 26 BEE...

Page 88: ...ith your PBX s telephone billing system Enter any number from 3 to 9 Factory setting 4 Setting 29 DISTINCTIVE RING This sets the ring pattern to which your fax will answer if you subscribe to a distinctive ring service Enter a number from 1 to 5 to select a pattern See Distinctive Ring in Chapter 2 for more details Factory setting 5 OPTIONAL SETTINGS 5 6 OPTION SETTINGS ...

Page 89: ...ver information on 30 operations has accumulated A report can still be printed on demand at any time All information is erased after a report is printed out If automatic print out is turned off and print out has not been done manually for 30 operations the information on the oldest operation will be overwritten each time a new operation is performed Explanation of headings SENDER RECEIVER The name...

Page 90: ...ected during transmission E 3 Line disconnected after modem speed fall back E 4 Line disconnected during multi page transmission E 6 Cannot recognize the handshake signal for next page at receiver side E 7 No response from receiver side or disconnect signal is received at transmitter side E 8 Error was not corrected after the predetermined number of retries because of an error in a part of a page ...

Page 91: ...re currently set Telephone Number List This list shows the fax and voice numbers which have been stored for automatic dialing Relay Group List This list shows the relay groups which have been stored PRINTING OUT REPORTS AND LISTS PRINTING OUT REPORTS AND LISTS 6 3 ...

Page 92: ...ransmit HEADER PRINT and the numbers entered in the relay passcode list Optional Setting List This list shows the current status of the optional settings Program and Group List The top part of this list shows the programs which have been entered The bottom part shows the fax numbers which have been stored in each Group Key PRINTING OUT REPORTS AND LISTS 6 4 PRINTING OUT REPORTS AND LISTS ...

Page 93: ...mation is only available if Department Control has been activated The bottom part of the list shows information about relay broadcast operations performed on the request of other fax machines Each time you print out the report the data is cleared and a new period begins Confidential Reception List This list shows which mailboxes have received confidential documents and the total number of pages re...

Page 94: ... This is done by changing Option Setting 5 as described in Chapter 5 You can also print out the Transaction Report manually by pressing the REPORT key after the operation is completed The same headings appear in the Transaction Report as in the Activity Report See Activity Report in this chapter for an explanation of the headings The top part of the first page of the document will also appear belo...

Page 95: ...ion panel marked PULL OPEN and clean the parts as shown below Wipe the reading glass white backplate and rollers with a soft cloth Make sure that all dirt and stains such as correcting fluid are removed as these will cause vertical lines on trans mitted images and copies White backplate Document rollers Reading glass The housing Wipe the external parts and surface of the machine with a dry cloth C...

Page 96: ...Notes MAINTENANCE 7 2 MAINTENANCE ...

Page 97: ...o both the TEL LINE jack and the wall jack Make sure that the fax is set to the correct dialing mode for your telephone line See Option Setting 23 in Chapter 5 Nothing is printed at the receiving end Make sure that the document for transmission is placed face down in the feeder Make sure that the printing paper is properly loaded in the receiving machine The power is on but no transmission takes p...

Page 98: ...lem Make a copy to check it The toner cartridge may need replacement Received images are distorted Noise on the telephone line may cause distortion Have the other party try sending the document again If the other fax machine also has ECM make sure this feature is enabled in both faxes see Option Setting 9 in Chapter 5 Make a copy of another document on your fax If the copy is also distorted your f...

Page 99: ...cement you have run out of printing paper or the paper is jammed The fax will automatically print out when the problem is fixed FUNCTION MODE The FUNCTION key has been pressed LINE ERROR Transmission or reception was not successful Press STOP to clear the message and then try again MEMORY FULL The memory is full See Dual access in Sending Documents in Chapter 3 NO CONF FUNC Confidential transmissi...

Page 100: ... has not been entered in the relay machine s list of permitted numbers an automatic dialing number not stored in the relay machine was specified or your fax number has not been entered in your machine REMOVE ORIGINAL S The original document is jammed See the following section Clearing Paper Jams SIZE ERROR This message will be followed by one of the paper sources in parentheses and informs you tha...

Page 101: ... PULL OPEN and gently pull out document Clearing jammed printing paper If the printing paper jams PAPER JAM will appear in the display Follow the steps below to clear the jam 1 If the leading edge of the document is protruding from the printer compartment outlet try pulling it out If you are unable to clear the paper jam in this way continue with the following steps 2 Open the printer cover and re...

Page 102: ...ps 5 and 7 in Installing the Printer Car tridges in Chapter 1 Left L R1 Right 5 Close the printer cover 6 If you didn t find any paper in the printer compartment or if PAPER JAM still appears in the display after you close the printer cover check the paper cassette and paper tray To check the paper tray grasp the hand hold on the original document IN tray and rotate the tray up 7 Gently pull out a...

Page 103: ... 148 to 280 mm Length 5 0 to 17 0 128 to 432 mm Paper size Width 8 5 216 mm Length 11 14 280 356 mm Paper capacity 650 sheets Automatic document feeder 50 documents max Effective scanning width 10 1 256 mm Effective recording width 8 0 203 mm Copy function Single Multi copy Sort copy 99 copies page Telephone function Standard cannot be used if power fails Halftone gray scale 64 levels Power requir...

Page 104: ...etwork your telephone company may disconnect your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of your equip...

Page 105: ...irst Aid Porcedures Inhalation If symptoms are experienced remove source of contaimination or move victim to fresh air and obtain medical advice Eye Contact Do not allow victim to rub eye s Flush with gently flowing water lukewarm preferable for 15 minutes or untill particle is removed Have victim look right and left and then up and down If irritation does occur obtain medical attention DO NOT att...

Page 106: ...L START START START START RESOLUTION RESOLUTION START Load document Lift handset or press SPEAKER Dial press numeric keys Wait for reception tone Hang up Lift handset or press SPEAKER Dial press numeric keys Load document Wait for reception tone Hang up Load document Dial press numeric keys Load document Press Rapid Key Load document Enter Speed Dial number press numeric keys if less than 3 digits...

Page 107: ... 6 Entry Mode Fax Tel Numbers for Auto Dialing 2 7 Passcode Number 4 19 Own Number and Name Set 2 3 Date and Time Set 2 5 ID Number 4 20 System Number 4 19 Store Junk Fax Number 4 35 Department Code Mode 4 33 Optional Settings Fine Resolution Priority 5 1 Number of Rings in Auto Answer Mode 5 1 Number of Rings to Manual Answer 5 1 Auto Listing 5 2 Transaction Report Print Select 5 2 Recall Times 5...

Page 108: ...Program Group Mode Program Entry Mode 4 25 Group Entry Mode 2 10 Serial Polling Mode 4 12 Memory Polling Mode Memory Polling Set 4 13 Memory Polling Clear 4 14 QUICK REFERENCE GUIDE Quick iii QUICK REFERENCE GUIDE ...

Page 109: ...uelgue el auricular o pulse SPEAKER Marque pulse teclas numéricas Espere el tono recepción Cuelgue RESOLUTION RESOLUTION START Descuelgue el auricular o pulse SPEAKER Marque pulse teclas numéricas Colocar el documento Espere el tono recepción Cuelgue Colocar el documento Marque pulse teclas numéricas Colocar el documento Pulse la Tecla Rápida Colocar el documento Introduzca el número de discado r ...

Page 110: ...7 Número de código secreto 4 19 Registrar número y nombre de la compañía o de la persona 2 3 Registrar la fecha y la hora 2 5 Número de identificación 4 20 Número de sistema 4 19 Almacenar número de fax protegido contra terceros 4 38 Dígitos de código de departamento 4 37 Ajustes opcionales Prioridad de resolución fina 5 1 Número Timbres en Modo Respuesta Automática 5 1 Número de timbres en modo d...

Page 111: ...do Entrada Programa 4 25 Modo Entrada Grupo 2 10 Modo polling en serie 4 12 Modo de memoria de polling Ajuste de memoria de Polling 4 13 Borrado de memoria de Polling 4 14 Spanish GUIA DE CONSULTA RAPIDA GUIA DE CONSULTA RAPIDA Rapida iii ...

Page 112: ...Notes GUIA DE CONSULTA RAPIDA Rapida iv GUIA DE CONSULTA RAPIDA ...

Page 113: ...l 4 33 4 34 Department Usage List 6 5 Dial mode 5 5 Dialing Chain 2 8 3 11 Direct Keypad 3 10 Normal 3 9 3 19 Rapid Key 3 10 3 19 Search Dialing 3 12 3 13 Speed 3 11 3 19 Direct Keypad Dialing 3 10 Display 2 1 Display messages 8 3 Distinctive ring 4 36 5 6 Document carrier 3 2 Document feeder 3 5 Document guides 3 5 Document key 2 3 3 3 3 5 Document restrictions 3 1 Document rollers 7 1 Document s...

Page 114: ...AUTO mode 3 14 MANUAL mode 3 15 Redial key 2 3 3 13 3 19 Redialing 3 13 3 19 Relay Broadcast 4 11 Relay Group List 6 3 Relay key 2 2 4 8 4 11 Relay Request 4 7 4 10 Report key 2 3 6 6 Resolution 3 6 Resolution key 2 1 3 6 Retransmission Interval 5 4 Retransmission Times 5 4 Ringing volume 2 11 Rollers cleaning 7 1 S Search Dial Key 2 2 3 12 3 13 Search Dialing 3 12 3 13 Sender s name and number en...

Page 115: ... to extend the duration of any warranties beyond the time period described above on behalf of Sharp The warranties described herein shall be the sole and exclusive warranties granted by Sharp and shall be the sole and exclusive remedy available to the purchaser Correction of defects in the manner and for the period of time described herein shall constitute complete fulfillment of all liabilities a...

Page 116: ...UX5000U BACK SHARP ELECTRONICS CORPORATION Sharp Plaza Mahwah New Jersey 07430 2135 SHARP CORPORATION PRINTED IN JAPAN TINSE3951SCZZ ...

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