Appendix
Appendix
101
Before Requesting Service
The following conditions do not always denote trouble. Therefore, perform the checks described below before
calling for service. If the problem cannot be corrected by the use of this guide, remove the mains plugs from the
wall socket, and contact the dealer or supplier from whom the unit was purchased in order to obtain service.
Where this is not possible, please visit our web-site www.sharp.co.uk/support.
Customers without Internet access may telephone 08705 274277 during office hours (or (01)676 0648 if
telephoning from Ireland).
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be
contacted on the following numbers:
W
ILLOW
V
ALE
E
LECTRONICS
L
TD
.: 0121 766 5414
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide
proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at
the time of purchase.
Symptom
No power.
REC START/STOP button
does not work.
Power suddenly turns off.
Auto focus does not
work.
Bright subject produces
wide vertical lines.
Automatically zooms out
without operating Zoom
control.
Display automatically
changes in TAPE-CAM-
ERA mode.
No image appears on
connected TV screen.
P
o
wer
CAMERA mode
VCR mode
Suggested solution
Connect power source properly
(
pp. 10, 11
).
Charge battery pack sufficiently (
p. 9
).
Wait until dew dries (
p. iv
).
Set POWER switch to OFF and re-
move battery pack. Wait for 2 sec-
onds, then reinstall battery pack and
turn on power (
p. 10
).
Close tab or use a new cassette
(
p. 95
).
Set POWER switch to OFF and then
back to CAMERA.
Set FOCUS switch to Auto (
p. 53
).
Zoom out from subject (
p. 24
).
Focus manually (
p. 54
).
——
——
Direct lens to some subject, or set
zoom to widest angle before shooting
(
p. 24
).
Set DEMO MODE menu item to “OFF”
(
p. 100
).
Select video input channel or TV
channel properly (
p. 28
).
Connect audio/video cable or S-video
cable properly (
p. 28
).
Possible cause
Power source is not properly con-
nected.
Battery pack is not charged.
Dew in camcorder.
Safety function is in effect.
Erasure-protect tab on video cassette
is open.
Camcorder left in Recording Standby
mode for 5 minutes in TAPE-CAMERA
mode.
Manual Focus mode is engaged.
Zoom used on close subject.
Subject has little contrast in brightness,
or is full of horizontal or vertical stripes.
Occurs when shooting subject with
strong contrast to the background.
Does not indicate a malfunction.
Camcorder is unable to focus when
zooming in on subject within 1.5 m,
and automatically zooms out until it fo-
cuses on subject.
No subject in the field of view.
Camcorder is in Demo mode.
Video input channel on TV or TV chan-
nel is not selected properly.
Audio/video cable or S-video cable is
not properly connected.
VL-AX1H-097-103
01.11.1, 11:17 AM
101
