Troubleshooting
133
Calls cannot be made
or received.
• Check the remaining
balance if you are using a
pre-paid SIM/USIM card.
Call quality is poor.
• Your current location may
not provide good call quality
(i.e., in a car or train). Move
to a location where radio
signal strength is stronger.
Cannot access
network service.
• Check where your account
has been registered and
where the service is
available.
Cannot send or
receive text message.
• Make sure you are correctly
subscribed for the Short
Message Service, that the
network supports this
service, and that the centre
number is set up correctly. If
not, contact your network
service provider.
Cannot connect to
Multimedia Messaging
Service provider.
• MMS settings and
configuration may be
missing or incorrect or the
network does not support it.
Check your service
provider’s access point
number.
Contact your service
provider to confirm the
correct settings.
Problem
Solution
Limited memory
available.
• Delete any unnecessary
data.
Call is terminated
unexpectedly.
• Magnetised objects such as
health necklaces placed
near the phone may
terminate the call. Keep
your phone away from such
objects.
No entries are
displayed in the
Phonebook.
• Confirm that the Source
setting (Handset or SIM/
USIM) is made correctly.
Cannot receive OBEX
data.
• The OBEX data can only be
received in stand-by.
Problem
Solution
Summary of Contents for WX-T81
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