PROBLEM
POSSIBLE CAUSE
SOLUTION
Power Light is off
• Unit is not plugged in
• No power at outlet
• Plug unit in
• Press the POWER button to
turn the power on
• Check circuits, fuses, try a
different outlet
Peculiar Odor
• If new unit
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Open the water tank cap and
keep it in a shady and cool
place for 12 hours
• Empty the old water, clean the
tank and fill with clean water
Excessive Noise
• Unit is not level
• Low water level
• Place unit on a flat, even
surface
• Check the water level. Refill
the tank if the water is low
White Dust Accumulation
• Hard water used
• Demineralization Cartridge
needs replacement
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
Troubleshooting
Cleaning and Care
CAUTION:
Before cleaning the unit, turn power off and unplug unit from the outlet.
To Clean the Water Tank:
Remove the tank from the humidifier base by lifting it
from the main unit. Unscrew the tank cap and rinse
inside the tank with clean water.
To remove any scale or build-up, use a 50/50 mixture
of vinegar and lukewarm water to clean the inside of
the tank.
Suggestion:
Clean the water tank once every two to
three weeks, depending on your water conditions.
To Clean the Ultrasonic Membrane:
Put a small amount of mild dish soap on the surface of
the ultrasonic membrane, then pour in some water and
let soak for five minutes. Brush clean with a soft-bristle
brush (not included) and rinse.
Suggestion:
Clean the membrane once every two to
three weeks, depending on your water conditions.
Note:
Never submerge the base in water or any liquid.
To Clean the Outer Surfaces:
Clean the surface of your humidifier with a clean,
damp, soft cloth as often as needed.
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