21
English
20 English
POSSIBLE CAUSE AND SOLUTION
PROBLEM
Unit is not plugged in. Plug power cord into electrical outlet.
Household circuit breaker/ground fault circuit interrupter
has tripped or blown fuse. Reset circuit breaker/ground fault
circuit interrupter, or replace fuse. For assistance, contact
licensed electrician.
Unit is damaged or in need of repair. Cease usage and
unplug. Contact Consumer Service for assistance.
Unit set to a low speed setting. Adjust to a higher speed
setting.
Debris build-up on filter. Check and replace Filter.
Airflow is blocked. Remove obstruction.
Replacment filter is wrapped in polybag. Check filter to
ensure all plastic packaging is removed before use.
The unit fails to
power on.
Airflow is weak or
slow.
TROUBLESHOOTING
Vornado Air, LLC warrants to the original consumer or purchaser this Sharper Image®
Air Purifier (“Product”) is free from defects in material or workmanship for a period of
three (3) years from the date of purchase. If any such defect is discovered within the
warranty period, Sharper Image, at its discretion, will repair or replace the Product at
no cost.
For warranty or repair service: Call 833-800-8669 or email help@sihomecomfort.com
to obtain a Return Authorization (“RA”) form. Please have or include your Product’s
model number and serial number, as well as your name, address, city, state, zip code
and phone number when contacting Vornado for warranty service.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn: Warranty &
Repair 415 East 13th Street Andover, KS 67002. For your convenience, please have your
model number and serial number when contacting Vornado with service inquiries.
To assure proper handling, packages must be clearly marked with the RA number.
Packages not clearly marked with the RA number may be refused at the receiving
dock. Please allow 1-2 weeks for repair and return of your Product after the Product is
received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product,
modification, alteration, mishandling, improper maintenance, commercial use or repair
or service of the Product by anyone other than Vornado; damages which occur in
shipment or are attributed to acts of God. Improper product use, which includes using
WARRANTY
If you’re not satisfied with this product, let us know.
3
YEAR
SATISFACTION
GUARANTEE
