Sherpa 901233, Safety Instructions And Operation Manual

16

Problem Checklist

Burner flame is low

•  Hose may be bent or twisted 

•  Low gas supply pressure

•  Straighten out the hose and 

ensure there are no splits, 

perform leakage test to 

ensure that there is no splits 

or damage to the hose . 

•  Check gas bottle level and call 

gas supplier

Emitter glows unevenly

•  Blockage in the burner 

•  Base is not on a level surface 

•  Low gas pressure

•  Clean or replace the burner 

injector 

•  Place heater on level surface 

•  Check level of gas in the 

bottle . Replace where required

Slight smoke and order during 

initial operation

•  Residue from manufacturing 

process

•  Will burn away after 30 

minutes of operation

Black smoke

•  Blockage in burner

•  Turn off the heater and let it 

cool . Remove blockage and 

clean burner and outside

Heater produces whistling noise 

when burner is lit

•  Air passageways maybe 

blocked

•  Air in the gas line

•  Check minimum installation 

clearances and air 

passageways for debris . 

•  Continue to operate the 

heater the air will disperse 

slowly

Heater produces a clicking 

noise just after burner it lit or 

turned off

•  Metal expanding and 

contracting

•  This is common with heaters . 

If the noise is excessive 

contact manufacturer

Gas odour during use

•  Foreign element in gas or 

burner ports 

•  Heater burning vapors from 

paint 

•  Gas leakage from: 

•  Regulator and hose 

connection 

•  Valve and pipe connection

•  Pipe split/ damage 

•  Check gas passageways and 

burner . 

•  Stop storing or using paint 

products near the heater

•  Locate and correct leaks, 

replace parts where 

necessary or contact a 

gas engineer to locate the 

problem for you

Carbon build up

• 

Dirt or film on reflector and 

flame screen

• 

Clean reflector and flame 

screen to eliminate any debris 

build up