Digital BitBox User Guide v1.1
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21
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22
March 2018
included. It is highly recommended, however, to restore your wallet to another
BitBox so that you do not expose your private keys to an external computer or
the internet.
9)
I can’t find my BitBox. Is there a risk that someone who finds it will be able
to access my cryptocurrency funds?
No. Assuming you have selected a reasonable password, someone who doesn’t
know the password cannot access your wallet. After 15 failed password attempts,
the BitBox will reset and erase all stored information. It is good policy to transfer
any funds you had in wallets associated with the lost BitBox to a new wallet(s).
10)
I lost/damaged my BitBox. How can I restore my wallet?
The safest method is to order a new BitBox and restore your wallet(s) via the
micro SD backup card. Insert the micro SD card, create a temporary “dummy”
wallet giving it the same password associated with the wallet you want to restore,
then go to “
Options
à
Manage Backups
…”. Each backup there (.pdfs)
corresponds to one of your wallets. Select the wallet you want to restore and
click “Restore” and enter the password that was used when first creating that
wallet. Your BitBox wallet is now identical to the one you lost.
11)
Can I have more than one identical copy of my BitBox having the same
access to my funds?
Yes. The backup on the micro SD card can be loaded onto multiple BitBoxes.
You can do this for convenience without compromising on security – you could
have one copy at work, a copy for home, a copy that you carry with you, a copy
for family members, etc.
12)
I am concerned that the memory of the BitBox and micro SD backup card
has a finite lifetime (10 – 50 years). How can I be sure I will always have
access to my crypto-currencies?
No electronic media lasts forever. Best practice is to create multiple copies of
your backup micro SD card and store them in geographically separate and
secure locations. Periodically verify that the backups still work and replace any
that fail. For large amounts of crypto-currencies, store several backup cards in
addition to paper or engraved-metal/stone backup (including passwords, but in a
separate location). You can also print out and securely store backups of the
contents of the micro SD card, just make sure the computer and printer are
secure and not connected to the internet, nor publically shared.
13)
Can I store ERC20 tokens on a BitBox wallet?
Yes, you can store ERC20 tokens on a BitBox wallet using MyEtherWallet
integration.
14)
Will you be adding more coins?
Yes. The BitBox software is continuously improving and we will add more coins.
Litecoin has been recently been added. Be sure to check our website and stay
up to date with the latest software.
15)
How can I recover Ether without a BitBox ?
If you inspect our backup tool on
digitalbitbox.com/backup
you will find a section
for Ethereum private keys. Typically, Ethereum uses a single private key. If you
do not know which key to use, it is likely the first key listed. These keys can be
imported one by one to MyEtherWallet by going to
