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Warranty statements
SHINDAIWA LIMITED WARRANTY STATEMENT FOR
PRODUCT SOLD IN USA AND CANADA BEGINNING 01/01/2013
ECHO, INC’S RESPONSIBILITY
ECHO Incorporated’s (ECHO, INC.) Limited Warranty, provides to the original purchaser that this Shindaiwa product is free from
defects in material and workmanship. Under normal use and maintenance from date of purchase, ECHO, INC. agrees to repair
or replace at it’s discretion, any defective product free of charge at any authorized Shindaiwa servicing dealer within listed below
application time periods, limitations and exclusions.
THIS LIMITED WARRANTY IS ONLY APPLICABLE TO SHINDAIWA PROD-
UCTS SOLD BY AUTHORIZED SHINDAIWA DEALERS. IT IS EXTENDED TO THE ORIGINAL PURCHASER ONLY, AND IS
NOT TRANSFERABLE TO SUBSEQUENT OWNERS EXCEPT FOR EMISSION RELATED PARTS.
Repair parts and accesso-
ries replaced under this warranty are warranted only for the balance of the original unit or accessory warranty period. Any dam-
age caused by improper installation or improper maintenance is not covered by this warranty. All parts or products replaced under
warranty become the property of ECHO, INC. This warranty is separate from the Emission control warranty statement supplied with
your new product. Please consult the Emission Control Warranty Statement for details regarding emission related parts. For a list
of Authorized Shindaiwa Dealers refer to WWW.SHINDAIWA.COM or call
1-877-986-7783
.
OWNER’S RESPONSIBILITY
To ensure trouble free warranty coverage it is important that you register your Shindaiwa equipment on-line at WWW.SHINDAIWA.
COM
or by filling out the warranty registration card supplied with your unit. Registering your product confirms your warranty cover
-
age and provides a direct link if we find it necessary to contact you.
The owner shall demonstrate reasonable care and use, and follow preventative maintenance, storage, fuel and oil usage as pre-
scribed in the operator’s manual. Should a product difficulty occur, you must, at your expense, deliver or ship your Shindaiwa unit
to an authorized Shindaiwa servicing dealer for warranty repairs (within the applicable warranty period), and arrange for pick-up
or return of your unit after the repairs have been made. For your nearest authorized Shindaiwa servicing dealer, call Shindaiwa’s
Dealer Referral Center, at 1-877-986-7783 or you can locate a Shindaiwa servicing dealer at WWW.SHINDAIWA.COM. Should you
require assistance or have questions concerning Shindaiwa’s Warranty Statement, you can contact our Consumer Product Support
Department at 1-800-673-1558 or contact us through the web at WWW.SHINDAIWA.COM.
PRODUCT WARRANTY PERIOD
HOMEOWNER APPLICATION
•
5 YEAR WARRANTY
- Units for homeowner, or non-income producing use will be covered by this limited warranty for
five (5) years from date of purchase.
EXCEPTIONS
:
• For engine powered products, the electronic ignition module, flexible drive cable, and solid drive shaft are warranted for
the life* of the product on parts only.
•
Cutting attachments such as, but not limited to, bars, chains, sprockets, tines, blades, PowerBroom
TM
, belts, and nylon
trimmer heads for homeowner or non-income producing use will be covered for failures due to defects in material or
workmanship for a period of 60 days from original product purchase date. Any misuse from contact with concrete,
rocks, or other structures is not covered by this warranty.
• Multipurpose Tool Attachments carry the same warranty duration as the units they are designed to fit.
COMMERCIAL APPLICATION
•
90 DAY WARRANTY
- All Chain Saws and Cut-Off Saws for commercial, institutional, agricultural, industrial, or income produc-
ing use will be covered by this limited warranty for 90 Days from the date of purchase.
•
2 YEAR WARRANTY
- All other units for commercial, institutional, agricultural, industrial, or income producing use will be cov-
ered by this limited warranty for two (2) years from the date of purchase.
EXCEPTIONS:
• For engine powered products, the electronic ignition module, flexible drive cables, and solid drive shafts are warranted
for the life* of the product on parts only.
•
Cutting attachments such as, but not limited to, bars, chains, sprockets, tines, blades, PowerBroom
TM
, belts, and nylon
trimmer heads for commercial, institutional, agricultural, industrial, rental, or income producing will be covered for fail-
ures due to defects in material or workmanship for a period of 30 days from original product purchase date. Any misuse
from contact with concrete, rocks, or other structures is not covered by this warranty.
• Multipurpose Tool Attachments carry the same warranty duration as the units they are designed to fit.
RENTAL APPLICATION - 90 DAYS WARRANTY
•
Units for rental use will be covered against defects in material and workmanship for a period of 90 days from the date of pur-
chase.
* ECHO INC’s liability under the “Lifetime” coverage is limited to furnishing parts specified under the PRODUCT Warranty
PERIOD section of this warranty statement for “Life” free of charge for a period of ten (10) years after the date of the complete
unit’s final production.
