Einstart
®
-C User Manual
25
refer to the video or document instruction named “Clean nozzle”.).
Reason: The filament has failed to stick to the model or platform and as such has gathered round the
nozzle.
8.5. 3dStar software cannot connect to the 3D printer.
Problem: Error message indicating lack of connection to the printer or printer not registered.
Solution: Refer to section 6.1.2 and if the problem still exists, please contact support.
8.6. Cannot read files on USB drive
Problem: error message indicating no file in drive or no USB drive found.
Solution: The Einstart®-C is capable of reading .gsd files only
，
Make sure you have the right file format.
8.7. The extruder is blocked, forming thin strands during printing or the model is
dislocated.
Solution:
(1) Clean the filament and check whether the nozzle is blocked.
(2) Load filament again.
(3) Shut down the printer and check whether the X axis and Y axis move normally.
(4) Attempt to print the model again to determine if there are further problems.
Reason: (1) Poor quality filament may cause the extruder to become blocked.
(2)The nozzle is knocking in to the model causing dislocation
(3)The nozzle is blocked.
(4) The temperature sensor is broken.
(5)The cooling fan is not working.
8.8. Limit switch malfunction
Problem: A loud knocking noise may indicate the limit switch is broken.
Solution: Change limit switch (Refer to the video and document).
Reason: The limit switch may have been broken when cleaning residual filament or during transportation
of the printer
8.9 USB drive cannot be detected。
Problem: USB drive is not detected once plugged in to the printer
Solution: Restart the device or re-insert the USB drive. Make sure you are using a USB drive instead of
USB SD card.
