6
Warranty
Summit Hill Laboratories
(hereinafter
SHL
) provides a warranty on its products
against defects in material and workmanship, under normal use and operation, and in
accordance with the specifications set forth in the
Installation, Operation & Maintenance
Manual,
as applicable in the statements below.
The
SHL
Warranty provides the following:
i.
Free repair or replacement (at the discretion of SHL) of the product when defects in
the material and/or workmanship are evident at the time of delivery,
exclusive of
shipping damages
. If the product is received from the shipper and is obviously
damaged, accept the product and phone the shipping company immediately to file
a claim. Then contact Summit Hill Laboratories for further instructions.
ii.
If the product is received from the shipping company apparently undamaged, follow
The Safety Procedures and Set Up & Installation Procedures. If there is hidden
damage, phone the shipping company immediately to file a claim and phone
Summit Hill Laboratories for instructions on how to continue. Free repair or
replacement (at the discretion of SHL).
iii.
When defects in workmanship become evident between the date of shipment and
one (1) year or 1000 hours (whichever comes first), free repair or replacement of
the product at the discretion of SHL (excluding the molecular sieve elements) will
be affected. The practice will pay shipping and insurance charges to Summit Hill
Laboratories. Summit Hill Laboratories will pay shipping charges back to the
practice.
This Warranty shall also become null, void and not binding on
SHL
if a defect or
malfunction occurs in the product or any part of the product as a result of user error
including but not limited to:
i.
A failure to operate the
VETROSON® Oxy-Gen™ System
in accordance with the
Set Up & Installation Instructions
;
ii.
Repair, attempted repair, attempted adjustment, modification, enhancement or
attempted modification or enhancement, or servicing by anyone other than an
authorized representative of
SHL
;
iii.
External causes; or
iv.
A demand upon the
VETROSON® Oxy-Gen™ System
in excess of the LPM or
PSI model specifications. For example:
•
Do not connect machines totaling 20 LPM to a 15 LPM system.
•
Do not connect a ventilator or any electronically controlled anesthesia
machine (i.e. a Vetland Anesthesia EX3000 or an Engler ADS1000) to a 20
PSI system. They require 50 PSI.
•
Do not restrict air flow to the unit. Filters must be changed/cleaned as
recommended and the room must be large enough (1000 cft) with a 100
cfm exhaust fan to supply the necessary feed air.
v.
Failure to replace the switch valve after every 1000 hours of use.
These are examples of conditions that will overload a molecular sieve and spread zeolite
powder throughout the unit.
