19
Troubleshooting
The Self-Help Guide (Table 1) is intended to assist in the location of a
fault that may occur in a certain part of the Powerchair.
If after checking the fault from the table below and the fault is still
showing, do not use the Powerchair. Turn off the power and consult
your provider immediately.
Table 1
BATTERY
GAUGE FAULT
CODE
POSSIBLE VSI-50 FAULT
10 Bars flash
Battery voltage is too high, check the battery connections.
Call your Shoprider Provider.
9 Bars flash
Brake Fault.
Call your provider.
8 Bars flash
Possible controller fault.
Check controller connector. Call
your Shoprider Provider.
7 Bars flash
Possible joystick fault.
Be sure joystick is at center when
controller is turned on. Call your Shoprider Provider.
6 Bars flash
Battery charger connected.
Unplug charger.
5 Bars flash
Right-hand motor wiring fault.
Check connections.
Call
your Shoprider Provider.
4 Bars flash
Right-hand motor disconnected.
Check connections.
Call
your Shoprider Provider.
3 Bars flash
Left-hand motor wiring fault.
Check connections.
Call your
Shoprider Provider.
2 Bars flash
Left-hand motor disconnected.
Check connections.
Call
your Shoprider Provider.
1 Bar flash
Low battery voltage.
Charge batteries immediately. Do not
drive Powerchair until batteries are completely charged!
Battery/ Charging Troubleshooting
– If the charger indicator light goes to green within a few minutes after being plug
in and doesn’t charge the batteries the batteries may be over discharged and
may require additional service or replacement. Contact your provider for
assistance.
If the charger indicator light goes immediately to green when plugged in to
charge, the problem is likely a blown fuse, popped circuit breaker (push reset
button) or similar. Contact your provider for assistance. If the charger does not
come on at all when plugged in, check the charger fuse if applicable, then call
your provider
.
