10
Picking Up the Night Bell
A night bell, when activated by your administrator, allows calls to route to an
extension that will ring on an overhead speaker. This feature can be
convenient for off-hours when a caller needs to speak with anyone at a site.
If you have access to the night bell function (set by your administrator), dial
to answer the call at your site.
If you hear an error tone when you try to pick up the night bell, the night bell
may not be configured at your site or you may not have the necessary
permissions. Contact your administrator.
Interacting with Calls
Muting a Call
Press
to mute a call so the caller doesn’t hear you. The LED on the Mute
button turns red when the mute is active.
Placing a Call On or Off Hold
To place a call on or off hold, press
.
After pressing hold, you'll hear a stutter and then dial tone. At this time, you
can press
again to make the next call in the stack active. If you have
multiple calls on hold, continue pressing
to locate the call you want.
Transferring a Call
To transfer a call from your extension to another extension or outside number,
press
, then dial the number and hang up; or to cancel the transfer and
take the call off hold, Press
again.
Parking and Unparking Calls
With the appropriate permissions (set by your administrator), you can park a
connected call on another extension by doing the following:
Step 1
Press
. The call is put on hold.
Step 2
Dial
followed by the extension number to park
the call.
To unpark the call from a different location:
Dial
followed by the extension number.
H o l d
H o l d
H o l d
T r a n s f e r
T r a n s f e r
H o l d
