7
PHONE OPERATION
Placing Calls
To place an internal call, pick up the handset and dial the extension. To place
an external call, dial the trunk access code, then the phone number.
To end a call, hang up the handset.
Making a Conference Call
To conference a party into a connected call:
Step 1
Press
. The call is put on hold. (Press
if you
want to cancel the conference.)
Step 2
Dial the extension of the party you would like to conference
and consult with the recipient.
Step 3
Press
again. The three-way call is established.
To disconnect the party you added, press
again.
With the appropriate permissions from your administrator, you can then use
Personal Call Manager software to conference up to six parties in a call.
Using the Intercom
The Intercom function allows you to connect with another party without
ringing the party through a call line. You and the recipient must be using
ShoreTel IP phones and must have permission to use this feature.
To intercom another party:
Step 1
Lift the handset.
Step 1
Press .
Step 2
Dial the party’s extension.
Step 3
Hang up to end the call.
C o n f e r e n c e
H o l d
C o n f e r e n c e
C o n f e r e n c e
I n t e r c o m
