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Conference Intercom
– The ShoreTel system allows you to conference up
to three parties (six depending on configuration) allowing you to consult
using the intercom with each new party before they enter the conference
call. Please see section “Making a Conference Call” on page -12 for more
information.
•
Dial Mailbox
– The ShoreTel system allows you to call another user's
mailbox without ringing their phone. If you use this feature often,
contact your system administrator about programming a custom key. A
custom key can be programmed to invoke the dial mailbox feature as
well as optionally include a specific mailbox for quick, one-touch feature
operation.
•
Dial Number (Speed Dial)
– The ShoreTel system allows you to program
custom buttons on your phone for speed dial, allowing you to dial an
extension or an external number with one touch.
•
Intercom
– The ShoreTel system allows users with the proper permission
to intercom other users on the system. When you intercom another user,
instead of their phone ringing, the called party will hear a tone then you
will be connected to their speakerphone. The dialed user must be using a
ShoreTel IP phone for proper operation. In addition to the fixed function
key, a custom key can be programmed to invoke the intercom feature
with a specific extension for quick, one-touch feature operation. Please
see “Using the Intercom” on page -13 for more information.
•
Monitor Extension
– The ShoreTel system allows users with proper
permission to monitor the extension of another user. This helps manage
incoming calls for that extension, and it also serves as a shortcut when
performing one of the following functions: dialing that extension,
transfer, conference, call parking, call pickup and intercom to that
extension. Please see “Extension Monitoring” on page -35 for more
information.
•
Page
– The ShoreTel system allows users with proper permission to
access the overhead paging system or page a group of ShoreTel IP
phones. Dial the appropriate number given by your system administrator
and wait for the confirmation tone, and then begin speaking. The
message will be broadcast over the on-site loudspeaker or through the
speakers of the IP phones. Please see “Overhead Paging” on page -37 and
“Using Group Paging” on page -37 for more information.
•
Park
– The ShoreTel system allows users to park a connected call on
another extension. Please see “Parking and Unparking Calls” on page -37
for more information.
•
Park and Page
– This also allows a user to park a call and simultaneously
do an overhead page.
•
Pickup
– The ShoreTel system allows users with proper permission to
pick up a ringing extension.
•
Pickup Night Bell
– The ShoreTel system allows calls to route to an
extension that will ring on an overhead speaker. This feature can be
convenient for off-hours when a caller needs to speak with anyone at a
site.
•
Pickup/Unpark
– The ShoreTel system allows users to park a connected
call on another extension, or unpark the call after it has been parked.
