Communicator for Mobile
Configuring Extension Assignments
1
ShoreTel 14.2
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6.
Click
Default Extension Assignment
to make this the active Extension Assignment device.
7.
Do one of the following to select the method you want to use for answering calls when this is the
default extension:
Select the
Accept the call by pressing 1
radio button if you want to signal to the ShoreTel
server that you will take the call. Otherwise, the call will be routed to your ShoreTel voice
mailbox.
Select the
Accept call by answering
radio button.
8.
Press the
Return
key on your device or navigate to the next page to save the configuration.
Deleting an Extension Assignments
To delete an extension, complete the following:
1.
Navigate to the Main Menu and scroll down to
Settings
.
2.
Scroll to
Extension Assignment
and press
Return
on your device.
3.
Click the Extension Assignment you want to edit or delete.
4.
Click the
Menu
button or soft key on your device. An options menu appears.
5.
Scroll down to
Delete Extension
.
6.
Press the
Return
key on your device or navigate to the next page to save the configuration.
Making Calls with ShoreTel Communicator for Mobile
Calls can be placed from your mobile device through QuickDialer, Voicemail, or Call History options.
The ShoreTel server places the call. When the connection is established, the ShoreTel server calls you
back on your mobile device if that is the number you have defined as your Default Extension in the
Extension Assignment (as explained in
Configuring Extension Assignments
Integrating Address Book Contacts
Some devices allow local address book contacts to be integrated with ShoreTel directory contacts. The
following prompt appears on non-BlackBerry devices:
“ShoreTel Communicator for Mobile has attempted to read your user data. Would you like to allow
this?”
Clicking
Yes
results in QuickDialer queries returning entries from your ShoreTel directory and from
the mobile device address book.
Clicking
No
results in QuickDialer queries returning entries only from your ShoreTel directory.
When you select Yes, ShoreTel Communicator for Mobile loads the mobile device contact information
which you access through QuickDialer.
