Communicator for Mobile
Viewing Voice Mail
1
ShoreTel 14.2
15
2.
Select
Visual Voicemail
. The Visual Voicemail page appears.
3.
Scroll to the voicemail entry that you want to disposition.
4.
Press the Menu key on your device to display the options menu. Table describes the options in
the menu.
Using the Select Key to Preview Messages
You can use the Select or Return key to play the preview of messages. The preview will use the same
format as used the last time a preview was initiated using the options menu. To do so, do the following:
1.
Launch the ShoreTel Communicator for Mobile application and navigate to the Main Menu.
2.
Select
Visual Voicemail
. The Visual Voicemail page appears.
Table 2: Visual Voicemail Options Menu Options
Operation
Description
Preview on Earphone
Allows you to listen to the first 10 seconds of the voicemail on the headphone of the
device.
Not supported on Windows Mobile devices.
Preview on Handset
Allows you to listen to the first 10 seconds of the voicemail on the headphone of the
device.
Not supported on Windows Mobile, Razr V3xx, and SYM devices.
Preview on
Speakerphone
Allows you to listen to the first 10 seconds of the voicemail on the headphone of the
device.
Not supported on Windows Mobile devices.
Play Full Voicemail
Allows your mobile device to retrieve the voicemail message from the ShoreTel server
and play the message in full. The ShoreTel system will call you back at your mobile or
alternative extension when that is the active Extension Assignment.
Call Sender
Initiates a call to the phone number from which the message was sent. This action is
available only for messages that are associated with a valid Caller ID. Once the
connection is made, the ShoreTel system calls you back at the number you have
configured for your Default Extension Assignment.
Get More (not shown)
Allows you to retrieve another block of voicemail entries from the server. The counter
above the left-hand corner of the QuickDialer field reports the number of entries that you
can currently view on the device and the total number of entries available. When this key
appears in the menu, you can use it to display the next block of entries on the page.
The number of voicemails updated depends on the Network Speed Setting (as
explained in
Refresh
Retrieves voicemail entries. If the device does not display all the voicemail messages,
select Get More.
Back
Returns to the previous page.
Close
Closes the ShoreTel Communicator for Mobile application.
