Communicator for Mobile
Call History
1
ShoreTel 14.2
16
3.
Scroll to the voicemail entry that you want to play back.
4.
Double-click the select key or press the
Return
key on your device. The preview message will
play.
Specifying the Call Handling Mode
The active Call Handling Mode determines the handling of inbound calls. One mode is always active.
To configure and specify the current Call Handling Mode:
1.
Navigate to the Main Menu. The Main Menu appears.
2.
Scroll to
Call Handling Modes
and press the
Return
key on your device. The Call Handling
Modes options window appears.
3.
Scroll to the option that you want to use and press the
Return key
on your device.
Your ShoreTel extension updates with the new calling handling mode setting.
Call History
The History viewer displays the most recent calls (inbound and outbound) to the ShoreTel extension
with the most recent call listed first. Each entry provides the following information about the
corresponding call:
Caller Name and Number (if both are available)
Date/Time of Call
Duration of Call
Call History icons are displayed in .
Table 3: Call Handling Modes Options Window Options
Element
Description
Standard
Allows the phone to ring and the recipient to answer the call.
In a Meeting
Activates the message that the recipient is in a meeting and passes the caller to
voice mail.
Out of Office
Activates the message that the recipient is out of the office and passes the caller
to voice mail.
Extended Absence
Activates the message that the recipient is in a meeting and passes the caller to
voice mail.
Custom
Activates your person message and passes the caller to voice mail.
Note
You can configure Call Handling values in the Call Handling Modes menu located in the Settings
menu.
