ShoreTel Brilliantly simple, Manual

Communicator for Mobile

Resetting ShoreTel Communicator for Mobile

1

ShoreTel 14.2

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3.

Scroll down to About ShoreTel Communicator and press the 

Return

 key on your device. The 

About ShoreTel Communicator page appears.

4.

Press the 

Return

 key on your device or navigate to the next page.

Resetting ShoreTel Communicator for Mobile 

The Reset option clears your setup information. If you use the same extension number to setup 
ShoreTel Communicator for Mobile again, your settings (Waypoints, Extension Assignments, etc.) are 
retained.

To reset ShoreTel Communicator for Mobile:

1.

Launch the ShoreTel Communicator for Mobile application and navigate to the Main Menu.

2.

Select 

Settings

. The Settings page appears.

3.

Scroll down to 

Reset

 and press the 

Return

 key on your device.

4.

Choose the appropriate response.

5.

Press the 

Return

 key on your device or navigate to the next page to save the configuration.

If you wish to use ShoreTel Communicator for Mobile after resetting the ShoreTel Communicator 
for Mobile configuration, you must repeat the initial setup procedure.

Using Call Voicemail

The Call Voicemail option in the Main Menu allows you to connect to your ShoreTel extension mailbox 
directly. When you activate this option, a call is placed to the ShoreTel server and the server calls you 
back at a designated number. You are connected to your mailbox auto attendant.

Using Exit

The Exit option in the Main Menu closes the ShoreTel Communicator for Mobile application and 
returns you to the menu of your mobile device.

Placing Calls from a BlackBerry through ShoreTel

You can use your ShoreTel extension or the ShoreTel PBX to handle calls that you dial on your 
BlackBerry device. When ShoreTel Communicator for Mobile is running on your BlackBerry, you can 
dial a number directly, use the Call Log, or use the address book. The call will be managed by the 
ShoreTel server which will call you back when the connection with the called phone.

W

ARNING

!

This option will erase your configuration settings and should not be used under normal operating 
conditions.