36
User Guide
ShoreTel IP Phone 230/230g
ShoreTel IP Phone 230/230g
Toggling the Hunt Group Status
1
If you have access to the night bell function (set by your system administrator), dial
to
answer the call at your site.
If you hear an error tone when you try to pick up the night bell, the night bell may not be configured at
your site or you may not have the necessary permissions. Contact your system administrator if this
occurs.
Toggling the Hunt Group Status
With the appropriate permissions, you can toggle the hunt group status from busy to not busy (or vice
versa) by dialing
, plus the extension of the hunt group. This feature is especially useful when
hunt group members are in a meeting or leave work early. If you are a member of more than one hunt
group, you must enter the extension associated with the desired hunt group after dialing the access
code above.
Overhead Paging
If you have permission (set by your system administrator) to access the overhead paging system, dial
the number given to you by your system administrator and wait for the confirmation tone, and then
begin speaking. Hang up when you are finished.
If you hear an re-order tone or intercept tone when you try to page, paging may not be configured at
your site or you may not have the necessary permissions. Contact your system administrator if this
occurs.
Using Group Paging
Similar to the paging feature, you can also send an audible message to a select group of users that
have been configured for group paging. By dialing the paging group extension associated with those
users, you can record a message that will be broadcast over the individual speakers of those users’
ShoreTel IP phones.
To use this feature, dial the Group Paging Extension given to you by your system administrator and
wait for the confirmation tone. After you hear the tone, begin speaking. Note that you are creating a
recording that will be broadcast to the other members of the Paging Group. Hang up when you have
finished recording.
Parking and Unparking Calls
With the appropriate permissions (set by your system administrator), you can park a connected call on
another extension by doing the following:
Note
If you use the Night Bell feature often, you should have your system administrator configure a custom
key to provide one-button Night Bell operation. See
Programming Your Custom Buttons
for more information.
