38
User Guide
ShoreTel IP Phone 230/230g
ShoreTel IP Phone 230/230g
WEB ACCESS
1
Workgroup Supervisor
Operator
For more information about ShoreTel Connect client and what features are available to you, see your
system administrator.
WEB ACCESS
ShoreTel Connect client Web Access is a browser-based interface by which users can manage
personal options and settings from any web browser from anywhere in the world. Call availability
details and notification settings can be managed securely and easily from anywhere.
For more information about web access and what features are available to you, see your system
administrator.
TROUBLESHOOTING
Problem:
The voice mail system is notifying your callers that your mailbox has exceeded its limit and is
unable to accept new messages.
Solution:
The voice mail system includes recently deleted messages still residing in the mailbox in the
total count; the system will prompt you that your mailbox is full the next time you log into voice mail. If
your mailbox is full, first purge any backlog of deleted messages:
At the Main Menu prompt, press
.
Press
to remove deleted messages.
Press
to confirm deletion.
Problem:
Your display reads "No Service
”
Solution:
Your phone is temporarily inoperable. Contact your system administrator.
Problem:
No one can hear you when you talk on the speakerphone.
Solution:
Check for objects (e.g. coffee cups, books, etc.) blocking the microphone. Also, you should
check your volume settings.
Problem:
Your display is blank.
