ShoreTel IP Phone 230/230g
Answering Calls
1
ShoreTel IP Phone 230/230g
User Guide
13
Answering Calls
Ring tones, the blinking Incoming Call Icon, and the flashing red LED light in the top right-most corner
of your phone all identify an incoming call on your phone. A double ring signals an internal call, while a
single ring signals an external call. On ShoreTel 230 and 230g phones, the call key also blinks green.
If the information is available, the caller’s name, number, and the incoming call icon appear on your
display, as shown in the figure below. (The caller's name may be abbreviated to fit on one line.)
To answer the call, do one of the following:
Using the Handset
To answer a call, pick up the handset when the phone rings.
To end a call, hang up the handset.
Outgoing call: ShoreTel 230/230g
Call
Recipient’s
Name
Soft
Keys
Duration
of Call
Call
Recipient’s
Extension
Incoming
Call Icon
Soft
Keys
Trunk
Information
Caller’s
Name
Caller’s
Extension
