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Introduction

About The ShoreTel ST1D/ShoreTel ST2D Voice Switches

Each 

ShoreTel ST1D/ShoreTel ST2D

 Voice Switch connects internal extensions or IP 

phones to a central office (CO) digital trunk line.
The switch provides connectivity through:
• 

Two RJ-45 10/100/1000 Mbps LAN connectors

•  RJ-48C Telco port(s) for connecting the switch to a telephone company line. The 

ST1D has one RJ-48C Telco port, and the ST2D has two RJ-48C Telco ports. These 
are the T1/E1 configurable connections.

•  One DB-9 (female), RS-232C maintenance port (default 115,200 bps, 8 bits, no 

parity, 1 stop bit, no handshake) for serial communications

•  One audio input port (3.5 mm stereo) for connecting to a music-on-hold source
•  One audio output port (3.5 mm stereo) for connecting to a corporate paging system 

or night bell. ShoreTel offers an optional paging adapter to provide a balanced output 
as well as a contact closure ideal for overhead paging systems. Refer to the ShoreTel 
Paging Adapter Quick Install Guide for information about the Paging Adapter.

•  USB port for logging/troublesooting

The ShoreTel ST1D/ShoreTel ST2D Voice Switch package 
contains:

• 

ShoreTel ST1D or ShoreTel ST2D

• 

Power cord

• 

Stick-on rubber feet for surface installation

• 

Mounting Ears - attachable installation brackets

Installation

Connections

Mounting the ShoreTel Voice Switch on a Flat Surface

If you plan to mount the switch on a flat surface, first attach the provided rubber feet 
to the bottom corners of the device. (You can stack up to three switches in a surface 
installation.)

Installing an ST1D/ST2D Switch in a 19-inch Rack

An ST1D/ST2D switch is placed in a 19-inch rack only by mounting a ShoreTel Dual Tray 
into the rack, then installing the ST1D/ST2D into the Tray. You can install an ST1D/ST2D 
switch on the left or right side of the tray. 

Refer to the ShoreTel Dual Tray: Wall Mount Kit Quick Install Guide for

 information on using 

the tray.

Installation Location Requirements

To ensure optimum operating conditions for the ST1D/ST2D voice switch, verify the 
operating environment is adequately ventilated, free of gas or airborne particles, and 
isolated from electrical noise.

Installation Equipment

To install the switch, you need the following equipment:
•  AC surge protector for the power connection
•  RJ-45 cables for connecting the switch to the local area network and telco lines
•  Permanent earthling connector for grounding the device
•  Music-on-hold source with a standard mini-headphone Y-adapter (optional)
•  #1 Phillips screwdriver

After setting up the network connections and configuring the ST1D/
ST2D Voice Switch for operations, you can connect your T1 or E1 
line(s) to the switch. 
Use an RJ-45 T1 or E1 cable to connect your T1 or E1 line(s) to the 
Telco port(s).

For detailed information on switch port and trunk configuration, refer 
to the sections “Configuring Switches” and “Configuring Trunks” in the 

Connecting a T1/E1 Line(s)

Powering on the ShoreTel Voice Switch

After connecting the switch to the network, power on the device by connecting it to an 
AC power source.

1. 

Plug an AC surge protector (not provided) into a grounded AC power source.

2. 

Plug one end of the provided power cord into the receptacle on the back of the 
switch, then plug the other end into the AC surge protector. 

The power LED flashes momentarily, and remains lit. 
•  If the LED is not lit, make sure the power cord is plugged into the switch and the 

power source. 

•  If the LED continues flashing, there is an internal error. Unplug the switch to 

power it off, then power it back on. Refer to the “Configuring Switches” chapter in 

the 

ShoreTel Administration Guide

 for information on flash patterns, or contact 

ShoreTel Support Services at http://www.shoretel.com.

The LAN ports auto-sense the network transport rate. When the network connection 
is established, the network LED indicates a transport rate of 10/100/1000 Mbps, and 
whether the switch is receiving and transmitting data.

Power

LED

USB

port

Audio

input

port

10/100/1000

Mbps Ethernet

ports

LAN1

RS-232C

maintenance

port

 Status

LED

Audio

output

port

RJ-48C

Telco

port

LAN2

Once the ST1D/ST2D Voice Switch is secured to a rack, surface-
mounted, or wall mounted, you can connect it to the data 
network.

Use an RJ-45 Ethernet cable to connect one or both of the LAN 

ports to the network subnet.

While both ports can detect and respond to link status, the switch 

uses only one LAN port at a time.

Linux will attempt to connect via the top RJ-45 port first, and then 

will attempt to establish a link on the bottom RJ-45 port.

Connecting the ShoreTel Voice Switch to the Network

Optional Connections

After connecting the voice switch to the LAN, you can make optional 
connections, including input from a music-on-hold source or output 
to  your internal paging system.

1. 

Connect a music-on-hold source (CD player or other audio 
source) to the audio input port.

2. 

Connect your site’s paging system to the audio output port. 
ShoreTel provides a Paging Adapter to facilitate paging 
connections. Refer to the ShoreTel Paging Adapter Quick Instsall 
Guide for more information.

German: Das ShoreTel Voice-Schaltgerät auf einer ebenen 

Oberfläche montieren

Wenn Sie planen, das Gerät auf einer ebenen Oberfläche zu montieren, befestigen Sie 
zunächst die mitgelieferten Gummifüße an den unteren Ecken des Geräts. (Bei einer 
Oberflächeninstallation können Sie bis zu drei Schaltgeräte übereinander stapeln.)

Servicing Procedures

WARNING:

 ST1D/ST2D switches contain no internal field serviceable parts. Return the 

equipment to ShoreTel for any required service procedures.

CAUTION:

 Internal fuses should be serviced only by qualified ShoreTel personnel. If internal 

fuses are blown and require replacement, return the ST1D /ST2D switch to ShoreTel for 
service.

WARTUNGSVERFAHREN

 

ACHTUNG

: ST1D/ST2D enthält keine internen Teile, die vor Ort gewartet werden können. 

Senden Sie das Gerät an ShoreTel, falls Wartungsarbeiten erforderlich sein sollten.

 

VORSICHT

: Interne Sicherungen dürfen nur von qualifizierten ShoreTel-Mitarbeitern 

gewartet werden. Wenn interne Sicherungen ausgetauscht werden müssen, senden Sie den 
ST1D/ST2D zur Wartung an ShoreTel.

Installing the ST1D/ST2D on a Wall Mount

T

he ST1D/ST2D is placed on a wall by attaching the ShoreTel Wall Mount Kit to the wall, 

and then attaching the appliance to the bracket. Refer to the ShoreTel Wall Mount Kit 
Quick Install Guide for more information

Power

LED

USB

port

Audio

input

port

RS-232C

maintenance

port

 Status

LED

Audio

output

port

RJ-48C

Telco

ports

10/100/1000

Mbps Ethernet

ports

LAN1

 LAN2

Attaching an Earthing Connector

To meet electrical safety requirements for proper grounding, you must connect a permanent earthing 
protector between the ShoreTel voice switch and the wiring system earth ground.

1. 

Connect a ground wire (#14 AWG wire or larger) to the screw on the back of the unit and to 
the right of the product label. 

2. 

Connect the other end of the ground wire to the wiring system ground.

CAUTION:

 Always connect the permanent earthing connector before attempting to connect the 

switch to a LAN segment and telecommunication lines.

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