warranty information
2 Year Limited Warranty
Showerbuddy warrants our Showerbuddy Transfer Systems and all Showerbuddy products for
two
years
from the date of purchase by the consumer. The warranty will only become active once
the consumer submits the warranty registration card to the company with a copy of the purchase
receipt. This warranty covers any defects in materials and workmanship on all Showerbuddy products
except those listed in the Warranty Exclusion below:
Warranty Exclusions
- Product or parts failure from normal wear and tear
- Damage caused by failure to adhere to the Owner’s Manual
- Damage from improper installation, use or repair
- Brake line that operates the handbrake / tilt mechanism on tilting chairs (SB2T and SB3T)
- Improper use of the hand ratchet that is used in adjusting the neck support / adjustment
- Seat cushions and arm rests
Limitations
- The warranty is VOID if the original serial number tag is removed or altered
- The warranty is VOID if the unit sustains damage from unnatural causes
- The warranty is VOID if the unit is used to hold more than the weight limit of 350lbs (160kg)
- The warranty is VOID if the unit has been subjected to neglect, improper maintenance,
storage, cleaning or operation as defined in the Owner’s Manual
- The warranty is VOID if the unit is modified without Showerbuddy’s written consent
- This warranty applies to the original purchaser only, from the date of the purchase,
provided a registration card has been submitted to the company within 60 days of purchase.
Your Responsibilities
- If your unit requires warranty service, please contact the dealer from which you purchased
the Showerbuddy unit.
- If you do not receive satisfactory dealer service, contact Showerbuddy at the address
below.
- Do not return the unit to Showerbuddy without first obtaining a Return Authorization
Number from Customer Service
- A defective unit must be shipped to Showerbuddy within 14 days of issuance of a Return
Authorization Number by Customer Service
page 24
Showerbuddy SB3T
