Troubleshooting
Only a company specialist may be able to correct faults that cannot be rectified with the aid of this table. Please call the
Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
Motor does not run
The machine fails to
split logs
The log pusher moves
jerkily, generating
unusual noise or
vibrating a lot
Oil leaks around the
ram or from other
points.
• Contact a qualified electrician for opening
the switch box to engage the overload
protection device inside.
• Reload the log
• Reduce the log size
• Locate leak(s) and call the Snow Joe
®
+
Sun Joe
®
customer service department at
1-866-SNOWJOE (1-866-766-9563).
• Call the Snow Joe
®
+ Sun Joe
®
customer
service department at 1-866-SNOWJOE
(1-866-766-9563).
• Check oil level. Refill the hydraulic oil
if needed.
• Air sealed in hydraulic system
while operating.
• Bleed screw is not tightened
before moving the log splitter.
• Oil drain bolt with dipstick is
not tightened.
• Hydraulic control valve
assembly and/or seal(s)
is worn.
Problem
Possible Causes
Recommended Remedy
• Overload protection device
disengaged to protect the log
splitter from being damaged
• Log is improperly positioned.
• The sizes or hardness of the
log exceeds the capacity of the
machine
• Wedge cutting edge is blunt
• Oil leaks
• Unauthorized adjustment was
made on Max. Pressure Limiting
Screw. Lower max pressure rating
was set.
• Lack of hydraulic oil
and excessive air in the
hydraulic system.
• Loosen bleed screw by 3 ~ 4 rotations before
operating the log splitter.
• Tighten the bleed screw up before moving the
log splitter.
• Tighten the oil drain bolt with dipstick.
• Call the Snow Joe
®
+ Sun Joe
®
customer
service department at 1-866-SNOWJOE
(1-866-766-9563).
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