Complementary information
The display language is set using Safety Designer during configuration. The display
language and the configuration cannot be changed using the pushbuttons on the
display.
11.3
Fault indication on the display
Overview
If there is a fault, the display shows a warning symbol, a type of fault and a fault code
on a red flashing background.
Figure 69: Fault display
•
The two-character fault type will help you during troubleshooting.
•
The eight-character fault code in the bottom line helps SICK support during the
detailed fault analysis.
•
By pressing any pushbutton, you will obtain more information about the fault and
for troubleshooting. You can use the arrow buttons to change to further pages with
additional information.
•
You will find detailed information in Safety Designer’s message history about the
individual faults and information about events not shown by the display.
Fault indication on the display
Table 15: Fault types
Fault type
Brief description
Cause
Troubleshooting
C1
Faulty configuration
The configuration is faulty.
b
Reconfigure the device.
C2
Incompatible configura‐
tion
The configuration in the system plug
does not match the device’s func‐
tionality.
b
Check device variant.
b
Replace or reconfigure the
device.
C3
Incompatible firmware
The configuration in the system plug
does not match the device’s firm‐
ware version.
b
Check the firmware version of
the device.
b
Replace or reconfigure the
device.
E1
Error in the safety laser
scanner
The safety laser scanner has an
internal error.
b
Perform a device restart using
the display or Safety Designer or
interrupt the voltage supply for at
least two seconds.
b
Replace the safety laser scanner
and send it to the manufacturer
for repair.
E2
Fault in the system plug The system plug has an internal
fault.
b
Perform a device restart using
the display or Safety Designer or
interrupt the voltage supply for at
least two seconds.
b
Replace the system plug.
E3
Fault in the system plug The system plug has an internal
fault.
b
Perform a device restart using
the display or Safety Designer or
interrupt the voltage supply for at
least two seconds.
b
Replace the system plug.
11
TROUBLESHOOTING
118
O P E R A T I N G I N S T R U C T I O N S | microScan3 Core I/O AIDA
8017784/1ELL/2022-01-21 | SICK
Subject to change without notice