SICK S3000 Cold Store, Operating Instructions Manual

Page 1: ...O P E R A T I N G I N S T R U C T I O N S S3000 Cold Store Safety laser scanner...

Page 2: ...ble within the limits of the legal determination of Copyright Law Any modifica tion abridgment or translation of this document is prohibited without the express writ ten permission of SICK AG The trad...

Page 3: ...toring cases 19 3 2 6 Simultaneous monitoring 20 3 2 7 Interoperability 23 3 3 Example applications 26 4 Project planning 29 4 1 Manufacturer of the machine 29 4 2 Operator of the machine 29 4 3 Desig...

Page 4: ...uts 71 7 7 1 Input delay 72 7 7 2 Sampling for the static control inputs 73 7 8 OSSDs 74 7 8 1 External device monitoring EDM 75 7 9 Restart 75 7 10 Universal I O connections 78 7 10 1 Application dia...

Page 5: ...d status indications on the 7segment display 100 10 3 1 The lock out operational status 105 10 4 Advanced diagnostics 105 11 Decommissioning 106 11 1 Disposal 106 12 Technical data 107 12 1 Data sheet...

Page 6: ...6 3 Checklist for initial commissioning and commissioning 129 17 List of figures 130 18 List of tables 132 CONTENTS 6 O P E R A T I N G I N S T R U C T I O N S S3000 Cold Store 8012029 ZA20 2019 11 14...

Page 7: ...s Installers Electricians Safety experts such as CE authorized representatives compliance officers peo ple who test and approve the application Operators Maintenance staff The structure of these opera...

Page 8: ...the EU declaration of conformity Guide for Safe Machinery Six steps to a safe machine CDS Configuration Diagnostic Software 1 5 Symbols and document conventions The following symbols and conventions...

Page 9: ...ermanently The LED flashes o The LED is off These symbols describe which LED is involved The Error Contamination LED flashes O The OSSDs in OFF state LED lights up permanently The term dangerous state...

Page 10: ...s document b Only follow the methods specified in this document b Do not open the housing except for the purposes of the installation and mainte nance work specified in these operating instructions Fi...

Page 11: ...intended exclusively for use in industrial environments Radio interference may result when used in residential areas Both stationary applications e g protecting areas or doors and also mobile applica...

Page 12: ...vice on the machine that he she can assess its work safety aspects Commissioning For commissioning a person is considered competent when he she has the expertise and experience in the relevant field a...

Page 13: ...operates according to the time of flight measurement principle The device emits very short light pulses transmitted light pulse while an electronic stopwatch runs simultaneously If the light strikes a...

Page 14: ...chine In contrast to tactile sensors non contact scanning is nearly wear free Contour monitoring In addition to the protective field the safety laser scanner can also monitor a contour e g the floor i...

Page 15: ...otective field and 2 warning fields Contour monitoring of a protective field 3 universal I O connections Integrated external device monitoring EDM Integrated configurable restart interlock restart del...

Page 16: ...elds to be monitored 2 Field sets comprising one protective field and 2 warning fields triple field mode with an angular resolution of 0 5 4 Field sets comprising one protective field and 2 warning fi...

Page 17: ...e warning field OSSDs in the ON state No object in the protective field Reset required Front screen contaminated 7 segment display to indicate the status and errors In addition to the status indicator...

Page 18: ...s to the OFF state thereby causing the machine to be switched off or the vehicle to be stopped If 2 protective fields have been configured the two cut off paths must be routed to inde pendent OSSD pai...

Page 19: ...ts that comprise two protective fields Field sets that comprise one protective field and two warning fields 1 2 3 Figure 6 Triple field mode with one protective field and two warning fields 1 Protecti...

Page 20: ...e depending on the field mode selected Simultaneous monitoring of two field sets each with one protective field and one warning field dual field mode or with two protective fields dual protective fiel...

Page 21: ...warning field 3 4 1 2 Figure 9 Dual protective field mode 1 Protective field 1 2 Simultaneous protective field 1 3 Protective field 2 4 Simultaneous protective field 2 PRODUCT DESCRIPTION 3 8012029 Z...

Page 22: ...OSSD pairs this can be used for example to independently protect two machines using only one safety laser scanner If two field sets are simultaneously configured with dual protective fields four prot...

Page 23: ...00 S300 Mini or mixed each can be connected They can there fore be used to implement applications with up to four safety laser scanners When using a Flexi Soft safety controller with a S3000 in dual f...

Page 24: ...e uniquely identified and information to be distributed and accessed via bit assignments see also the EFI Enhanced Func tion Interface technical description SICK part number 8012621 NOTE Addressing th...

Page 25: ...0 Remote S3000 Expert S300 Standard S300 Advanced S300 Professional S300 Expert S300 Mini Standard 1 S300 Mini Remote S3000 Cold Store l l l l l l l l l l 1 This device does not have an EFI interface...

Page 26: ...ay The effectiveness of a restart interlock delay configured in the S3000 depends on the integration of the EFI status information from the S3000 in the logic of the Flexi Soft safety controller Furth...

Page 27: ...ardous area protection detection of the presence of a person in the hazardous area Hazardous point protection In hazardous point protection the approach is detected very close to the hazardous point T...

Page 28: ...tion detection of a person when accessing a hazardous area Mobile hazardous area protection Mobile hazardous area protection is suitable for AGVs automated guided vehicles cranes and forklift trucks t...

Page 29: ...hanical mounting of the safety laser scanner necessitate a new risk assessment The results of this risk assessment may require the operator of the machine to meet a manufacturer s obligations b Change...

Page 30: ...e device Highly specular objects inside the protective field can blank part of the surface to be monitored in some cases b Mount the device in such a way that incident sunlight cannot dazzle it Do not...

Page 31: ...that vibrate heavily use shock absorbers to prevent the possibility of fixing screws unintentionally coming loose b Regularly check the tightness of the fixing screws b Observe the maximum permissible...

Page 32: ...6020756 100 mm Figure 19 Mounting opposite 200 mm Figure 20 Mounting angled parallel 200 mm Figure 21 Mounting offset parallel 100 mm Figure 22 Mounting crosswise 200 mm Figure 23 Mounting one device...

Page 33: ...dy to be protected may not be recognized or not recognized in time in case of non observance The safety laser scanner must be mounted so that people cannot enter unsecured areas Examples of possible m...

Page 34: ...gnized or not recognized in time in case of non observance When installing the system in a paneling for example prevent any interference with the optical beam path Do not apply an additional front scr...

Page 35: ...drawings page 119 4 3 2 1 Near range The near range is a 5 cm wide area in front of the optics cover Use a bracket or under cut to prevent persons from entering the near range or provide additional p...

Page 36: ...n additional 20 ms cf 4 Important information DANGER Ineffectiveness of the protective device Persons or parts of the body to be protected may not be recognized or not recognized in time in case of no...

Page 37: ...t all times Time of switching Calculating the time of switching The time of switching is calculated using the following equation tUFVz tEVz texOVz tStVz where tUFVz time by which the switching is adva...

Page 38: ...pletely surround by a physical guard Figure 31 Horizontally mounted stationary application For a horizontal stationary application you determine the following The protective field size to maintain the...

Page 39: ...in accordance with ISO 13855 see Height of the scan plane at 70 mm resolution page 42 NOTE If you define several monitoring cases with different protective fields you must calcu late the protective fi...

Page 40: ...tors at a distance of less than 1 m from the protective field boundary can dazzle the safety laser scanner and impair its detection capability b Avoid retro reflectors at a distance of less than 1 m t...

Page 41: ...ossible external influ ence from dazzling HD Detection height HS Scanner mounting height DANGER Persons or parts of the body to be protected may not be recognized or not recognized in time in case of...

Page 42: ...peration for access protection Access protection can be used when access to the machine can be defined by physical means In access protection applications the device detects the entry of an entire bod...

Page 43: ...a stop time measurement on your system on request Response time of the safety laser scanner Supplement C to prevent reaching through Minimum distance S Calculate the minimum distance S using the follo...

Page 44: ...de hand protection a resolution of 40 mm or finer is required DANGER Ineffectiveness of the protective device The device is not suitable for detecting fingers because the finest resolution available i...

Page 45: ...the protective field that can be configured is larger i e for larger hazardous points to be protected In this case however you have to mount the safety laser scanner further away from the hazardous po...

Page 46: ...aser scanner d Resolution of the safety laser scanner mm The reach or approach speed is already included in the formula If the result is S 500 mm use the calculated value as the minimum distance If th...

Page 47: ...le monitored by the safety laser scanner stops before a person or an object is reached NOTE If you define several monitoring cases with different protective fields and in particular if you switch betw...

Page 48: ...een protective fields of different sizes depending on the speed determined by incremental encoders 1 2 3 4 5 Figure 38 Stopping distance as a function of the vehicle s speed 1 Stopping distance 2 Spee...

Page 49: ...OSSDs via EFI Calculate the distance SAnS covered during the response time of the safety laser scan ner using the following formula SAnS TS Vmax where TS Response time of the safety laser scanner Vma...

Page 50: ...rs and the lack of ground clear ance Calculate the protective field width SB using the following formula SB FB 2 ZG ZR ZF where FB Vehicle width ZG General supplement 100 mm ZR Supplement for a possib...

Page 51: ...contactors are monitored external device monitoring EDM WARNING Ineffectiveness of the protective device In the case of non compliance it is possible that the dangerous state of the machine may not be...

Page 52: ...nput signal connections across two safety laser scanners Schematic legend Table 6 Schematic legend for connection diagrams Meaning k1 and k2 or k3 and k4 Output circuits Incorporate these contacts int...

Page 53: ...rol inputs A and B Monitoring case switching between two safety laser scanners with static inputs 0 V DC Scanner K1 K2 H8 24 V DC Scanner K3 H2 K4 k1 k3 k4 k2 z1 z2 x1 y1 k1 k2 x1 y1 z1 k3 1 x2 y2 x2...

Page 54: ...ays contactors Monitor ing case switching by the control inputs A and B on separate OSSD pairs simultaneous monitoring 4 PROJECT PLANNING 54 O P E R A T I N G I N S T R U C T I O N S S3000 Cold Store...

Page 55: ...ce may otherwise be impaired which can lead to unintended shut downs b Avoid strongly reflective objects in the scan plane of the device Example Retro reflectors can influence the measurement result o...

Page 56: ...1 and 2 The installation orientation of the safety laser scanner is not crucial i e the device can be mounted both at an angle or upside down Important information WARNING Ineffectiveness of the prot...

Page 57: ...y of fixing screws unintentionally coming loose b Regularly check the tightness of the fixing screws b Observe the maximum permissible tightening torque for the fixing screws on the device M6 at the r...

Page 58: ...tes on daily check b After mounting the device affix the supplied Notes on daily check information label NOTE Use only the information label in the language that the operators of the machine can read...

Page 59: ...the event of non compliance b Each OSSD must only be connected to one downstream switching element b If more than one switching element is required use a suitable contact multiplier DANGER Ineffectiv...

Page 60: ...vided with appropriate electrical fuse protection NOTE The power supply unit must be able to bridge a power failure of 20 ms The power supply unit must provide safe isolation SELV PELV Suitable power...

Page 61: ...hod must be used for both safety laser scanners If there is a protection earth PE in an installation it can be used to connect the functional earth FE A functional earth connection FE must never be us...

Page 62: ...erating temperature prior to actual operation An unregulated 24 V DC power supply unit is sufficient to supply the heater max 5 residual ripple Full heating performance is only reached at a supply vol...

Page 63: ...le with male connector for supplying the safety laser scanner with power does not include the supply of power to the heater The supply voltage on the application side is then fed through to the safety...

Page 64: ...nd Current version of the CDS Service cable for connecting the PC and the safety laser scanner not included with delivery Approach b To configure and diagnose the device using the CDS connect the PC t...

Page 65: ...erial number 12210000 S300 with system plug serial number 12210000 You are configuring an S3000 with firmware B02 41 and serial num ber 12210000 You are configuring an S3000 Standard Advanced Professi...

Page 66: ...stem depending on the firmware version Table 9 Required compatibility mode with different firmware versions of the S3000 in an EFI sys tem with other S3000 Firmware S3000 Standard S3000 Standard S3000...

Page 67: ...lication as well as to the safety laser scan ner s The names are saved in the devices after the configuration is transferred The name chosen may be for example the identifier for the vehicle system or...

Page 68: ...ers shown on the 7 segment display by 180 using the CDS This is useful for example if the device needs to be rotated by 180 on account of the mounting method Approach b Under 7 segment display activat...

Page 69: ...le 12 Maximum protective field ranges at different resolutions Maximum protective field range Short Range sensor head At 0 5 angular resolution 60 ms basic response time At 0 25 angular resolution 120...

Page 70: ...s At 0 25 angular resolution the basic response time is 120 ms NOTE The maximum protective field range of the safety laser scanner must be sufficient to cover the calculated protective field size incl...

Page 71: ...ective field is clear The status is logical 0 if the protective field is interrupted The status of an unallocated protective field defaults initially to logical 1 If you evaluate the status of the pro...

Page 72: ...er scanner or Flexi Soft safety controller For the supported control commands of the safety laser scanner see Con trol features page 118 In an EFI system you configure which device you want to use for...

Page 73: ...is selec tion you can define the switching criteria for the monitoring cases Complementary evaluation One control input comprises two connections For correct switching one connection must be inverted...

Page 74: ...are switched Connected safety controller e g Flexi Soft The OSSDs on the safety con troller are switched depending on its configuration Connected network solution e g safety remote I O The information...

Page 75: ...nal device monitoring places the sys tem in a safe operational status and the OSSDs are not switched back to the ON state The table shows how the device reacts if the external device monitoring detect...

Page 76: ...e Flexi Soft safety controller the restart interlock delay does not affect the Flexi Soft safety con troller In this case a restart interlock delay must be implemented in the Flexi Soft safety control...

Page 77: ...uch that it cannot be operated by a person in the hazardous area b Place the control switch for restart or reset outside the hazardous area such that the person who operates the control switch has a f...

Page 78: ...the operator OR Contamination warning Contamination error Reset required Error Protective field Protective field 2 if the Dual protective fields field mode and the Simultaneous field evaluation functi...

Page 79: ...contaminated Whether a signal is only output on errors Whether a signal is output both for front screen contamination and on errors 7 11 Field Sets The device has 4 field sets 7 11 1 Configuring the...

Page 80: ...heck the configuration of the protective fields see Commissioning page 91 see Checklist for initial commissioning and commissioning page 129 b Check the configured protective fields NOTE If the protec...

Page 81: ...d sets or individual fields out of one project and import them into another project Importing field sets and fields 1 Click on Import field sets from XML file 2 Select exported file with field set inf...

Page 82: ...otective field size As a result the protective field is slightly smaller than the surface covered 2 In those places where the surrounding contour is larger than the protective field range 3 the protec...

Page 83: ...on of the safety laser scanner is changed NOTE You can define any number of contour segments You cannot define warning fields at the points where a contour has been config ured as a reference If for e...

Page 84: ...signals Protective field interrupted 7 12 Monitoring cases Overview The device supports a configuration with multiple monitoring cases By switching the monitoring case you can switch to different mon...

Page 85: ...nformation you configure for each moni toring case the input condition to be used to switch to this monitoring case Important information WARNING Persons or parts of the body to be protected may not b...

Page 86: ...ng you use the single connections of the control input pairs In this way the S3000 Cold Store provides four input connections NOTE Using external inputs e g those of a Flexi Soft safety controller a m...

Page 87: ...y the multiple sampling b With a multiple sampling greater than 2 note that a supplement must be added to the basic response time A multiple sampling of 2 is the minimum setting The multiple sampling...

Page 88: ...0 the first protective field in both field sets acts on the internal OSSDs on the S3000 In a system with several devices connected via EFI the two field sets can act on different OSSDs Further topics...

Page 89: ...ners is switched to the park standby mode If on the other hand the OSSDs on both safety laser scanners are used separate OSSDs then only the OSSDs on the safety laser scanner that is switched to park...

Page 90: ...tomatically set to 5 000 ms The Silent time is customized to a shorter value between 60 and 4 980 ms The Send mode option is used to configure whether the measurement data output is to be triggered as...

Page 91: ...page 92 8 2 Power up sequence After the device is switched on it goes through a power up cycle During the power up cycle the 7 segment display indicates the device status The following indications are...

Page 92: ...body is put at risk during initial commissioning of the machine Approach b Make sure that there are no persons in the hazardous area during initial commis sioning b Check the effectiveness of the prot...

Page 93: ...ce automatically reads the saved configuration from the system plug remaining on the machine No acceptance by qualified safety personnel is required after the configuration is read from the system plu...

Page 94: ...for restart or reset must be operated Other display Safety interlock activated Malfunction in the external conditions or in the device itself Complementary information NOTE If the system plug has also...

Page 95: ...missioning this will ensure that any such issues are detected b If major changes have been made to the machine or the protective device or if the safety laser scanner has been modified or repaired che...

Page 96: ...s function is discovered while doing so the machine system must be shut down immediately and checked by qualified safety person nel 9 For stationary applications check that the hazardous areas marked...

Page 97: ...reen b Use a clean damp cloth to wipe off the front screen Further topics Accessories page 121 9 4 Replacing the drying agent cartridge The S3000 Cold Store has a drying agent cartridge on the side of...

Page 98: ...ed NOTE Additional information on troubleshooting can be found at the responsible SICK sub sidiary 10 2 Error and status indications of the LEDs Overview This section describes the meaning of the erro...

Page 99: ...ion error warning 4 If this is configured as the output for Reset required Table 26 Error and status indications of the LEDs in the compatibility mode Display Output level Possible cause Rectification...

Page 100: ...cycle all seg ments are activated con secutively Not an error Indication of protective field and contour interruptions in the dual field mode Object in the protective field or Surrounding contour 1 ch...

Page 101: ...has been made If the display does not go out b Check whether the partner device is in opera tion b Check the wiring If no partner device is connected b Check the system configuration using the CDS Tr...

Page 102: ...display does not go out b Send the device to the manufacturer for repair I O module faulty Configuration memory in the system plug defec tive A second device which is connected via EFI is in the fault...

Page 103: ...d configuration of the EDM b Check that the machine side EDM is con nected correctly The addresses of both the host device and the guest device may have been set to guest A device connected via EFI or...

Page 104: ...d device Front screen calibration active Not an error Channel 1 to 6 of the contamination measure ment contaminated b Clean the front screen No front screen fitted or dazzling of the contami nation me...

Page 105: ...ice for at least 2 seconds and then switch it back on Or b Restart the device using the CDS 10 4 Advanced diagnostics The supplied CDS Configuration Diagnostic Software contains extended diagnostic op...

Page 106: ...ordance with national waste disposal regulations Complementary information SICK will be glad to help you dispose of these devices on request 11 DECOMMISSIONING 106 O P E R A T I N G I N S T R U C T I...

Page 107: ...h Humidity taking into account the operating temper ature range IEC 614961 section 5 1 2 and 5 4 2 IEC 61496 3 section 5 4 2 Height above sea level during operation 2 300 m Vibration IEC 61496 1 sect...

Page 108: ...on 2 80 m At 40 mm resolution 3 80 m At 50 mm resolution 4 80 m At 70 mm resolution 7 00 m At 150 mm resolution 7 00 m Protective field of the sensor head with 7 m scanning range at 60 ms response tim...

Page 109: ...rrent without output load 3 0 6 A 0 8 A Operating current with maximum output load 3 2 2 A 2 3 A Power consumption without output load 3 14 W 19 W Power consumption with maximum output load 3 53 W 55...

Page 110: ...control inputs Input resistance at HIGH 2 k Voltage for HIGH 11 V 24 V 28 8 V Voltage for LOW 3 V 0 V 5 V Input capacitance 15 nF Static input current 6 mA 15 mA Input frequency max switching sequence...

Page 111: ...LOW 15 V 5 V Voltage range RxD 15 V 15 V Switching threshold RxD LOW 15 V 0 4 V Switching threshold RxD HIGH 2 4 V 15 V Short circuit current at TxD 60 mA 60 mA Maximum voltage level at RxD 15 V 15 V...

Page 112: ...so note EN 60204 1 9 When active the outputs are tested cyclically brief LOW When selecting the downstream controllers make sure that the test pulses do not result in deactivation 12 2 Characteristic...

Page 113: ...response time TS b The total response time TS is calculated using the following equation TS tB TMFA TEFIO where tB Basic response time 60 ms or 120 ms TMFA Supplement due to multiple sampling 2 TEFIO...

Page 114: ...o safety laser scanners connected together the response time increases by 20 ms in each case Further topics Basic response time page 70 12 4 Timing behavior of the OSSDs The safety laser scanner tests...

Page 115: ...of the device there is a shut down test 2 120 or 240 ms6 later a further voltage test 3 Then the device performs a shut down test and a voltage test alternately at an interval of 120 or 240 ms6 Pulse...

Page 116: ...re brackets reflects the names used in the CDS and in the Flexi Soft Designer If the devices are operated in the compatibility mode then restricted EFI status information and control commands are avai...

Page 117: ...field mode in dual protective field mode and in triple field mode Logical 1 if the active allo cated protective field is clear Allocated warning field clear WF or Allocated protective field 2 clear P...

Page 118: ...the S3000 Static input information D1 In D1 Logical 1 stimulates control input D1 of the S3000 Static input information D2 In D2 Logical 1 stimulates control input D2 of the S3000 Static input informa...

Page 119: ...0 5 99 5 123 194 5 31 5 55 5 67 4 4 14 125 70 113 125 2 3 1 Figure 66 Dimensional drawing safety laser scanner mm 1 Beam exit height 2 Connector 3 Drying agent cartridge TECHNICAL DATA 12 8012029 ZA20...

Page 120: ...instructions and CDS Configuration Diagnostic Software available for downloading at www sick com 13 2 Ordering information Table 34 Part number system Part Type code Part number S3000 Cold Store S31A...

Page 121: ...ation connector Description Part number 16 pin connector complete with housing 2018301 16 pin plug insert spring strip for connector part no 2018301 6004379 14 2 Brackets Table 37 Ordering information...

Page 122: ...ng information miscellaneous Part Description Part number Plastic cleaner Plastic cleaner and polish anti static 5600006 Lens cloth Cloth for cleaning the optics cover 4003353 LS80L Scan finder 602075...

Page 123: ...us state of the machine as movement of a machine part In practice there are different dangerous states such as Machine movements Electrical parts Visible and invisible beam A combination of multiple h...

Page 124: ...a change of sig nal the safety laser scanner switches from one monitoring case to the monitoring case that is assigned to the new signal as well as the new operational status Generally one field set i...

Page 125: ...ets by the protective device are only permitted in special cases if one of the following conditions is met It must not be possible for people to be in the hazardous area without triggering the protect...

Page 126: ...as universal input or as universal output Warning field The warning field monitors larger areas than the protective field Simple switching functions can be triggered with the warning field e g a warn...

Page 127: ...ifications stated in the EU declaration of conformity have been used as a basis for this Complete EU declaration of conformity for download You can call up the EU declaration of conformity and the cur...

Page 128: ...8 2 6 GB T 2423 10 IEC 60068 2 27 GB T 2423 5 IEC 60204 1 GB 5226 1 IEC 60529 GB T 4208 IEC 60825 1 GB 7247 1 IEC 61131 2 GB T 15969 2 IEC 61140 GB T 17045 IEC 61496 1 GB T 19436 1 IEC 61496 3 GB 1943...

Page 129: ...additional mechanical protective measures fitted and secured against manipulation which prevent reaching below above or around the ESPE Yes No Has the maximum shutdown and or stopping time of the mach...

Page 130: ...ing with deflector plates example 34 27 Implementation with an undercut 34 28 Installing the device in the vehicle paneling 35 29 Advancing the switching time 36 30 Advancing the switching time exampl...

Page 131: ...e 89 59 Schematic representation of monitoring case switching alternative sequence 89 60 Diagram scanning range with Long Range sensor head 112 61 Reset pulse requirements 113 62 Diagram of the test p...

Page 132: ...ing cases 85 18 Truth table for complementary sampling 86 19 Truth table for 1 of n sampling 86 20 Recommended multiple sampling 87 21 7segment display during and after the power up sequence during in...

Page 133: ...LIST OF TABLES 18 8012029 ZA20 2019 11 14 SICK O P E R A T I N G I N S T R U C T I O N S S3000 Cold Store 133 Subject to change without notice...

Page 134: ...18 LIST OF TABLES 134 O P E R A T I N G I N S T R U C T I O N S S3000 Cold Store 8012029 ZA20 2019 11 14 SICK Subject to change without notice...

Page 135: ...LIST OF TABLES 18 8012029 ZA20 2019 11 14 SICK O P E R A T I N G I N S T R U C T I O N S S3000 Cold Store 135 Subject to change without notice...

Page 136: ...080 7425 E Mail enquiry my sick com Mexico Phone 52 472 748 9451 E Mail mexico sick com Netherlands Phone 31 0 30 229 25 44 E Mail info sick nl New Zealand Phone 64 9 415 0459 0800 222 278 tollfree E...