A48 User manual
20
Q&A
Incoming numbers
Question Answer
No display
Replace the batteries and be sure they are
installed correctly.
Have you applied for the Incoming Call
Display service from your phone service
company?
Show error about the caller’s information
If the base receives any information that is
different from the valid incoming call
information, it will show error.
Calls
Question Answer
No pulse or tone
dialing tone
Check the installation:
Did you plug the phone cord into the location marked with
“Phone Line” at the back of the base, then plug the other
end of the cord into the socket of the phone cord on the
wall?
Plug the phone cord out of the base, then plug it into
another phone set to see if the other phone meets the same
problem. If so, the problem is caused by phone line or
phone service.
Be sure the batteries are full.
Be sure the insertion of the batteries is correct.
Can’t make
calls but the
keyboard
sounds normal
Be sure that the settings of the tone and pulse dialing are
correct.
No ring
Be sure the ring is set On
Maybe you have equipped with too many extensions,
unplug some to see if the problem stilll exists.
Outgoing call records (Dialing from CID)
- Did you enter the correct location code of the call record?
- Did you dial out the call record correctly?
- Be sure the settings of the tone and pulse dialing are correct.
- Did you re-save the records after replacing batteries?
