18 Optiset E QRG
Callback Request
Callback Request has the communications server help you
complete calls to busy, ringing, or Do Not Disturb extensions.
It lets you hang up and have the communications server call you
back with triple rings when the extension is available. When
you then answer, the communications server automatically
dials the number.
Note: You can only make two callback requests from your
telephone and only one callback request to the same destination.
To request a callback
1. Make a call and listen for the telephone to ring or for a busy
signal.
2. Press the Select key to choose Callback?.
3. Hang up.
4. When the communications server calls back with triple rings,
answer the telephone. The communications server will then
callback the party that you called earlier.
To cancel a callback
If you initiate a callback request and then want to cancel it,
1. With the telephone idle, scroll to and select View callbacks?.
2. Select Delete?.
3. If you have more callback requests to cancel, scoll to and
select Next?.
4. Select Delete?. Keep repeating these steps until all of the
callbacks that you want cancelled are removed.
Refer to “Feature Access Codes” on page 39 for information on
accessing features through special access codes.
Summary of Contents for Advance Plus
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