Troubleshooting
Advanced Server Tools
Product Manual
U7613-J-Z815-6-76
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11.1.1.4
Open Resources
When a user uses a shared file, the file is open. Sometimes a file will be left open, perhaps
even with a lock on it, because of an application program error or some other problem.
Such files will remain open and unavailable to other users. Administrators can close these
files.
Ê
To close an open resource from a Windows NT computer or a Windows client computer
using Server Manager
1. Start Server Manager.
2. Select the Advanced Server about which you want to view data.
3. Click on the IN USE button.
4. Highlight the open resource and select the Close Resource
button.
You also can close an open resource by using the net file command at the Advanced
Server command prompt.
11.1.1.5
Print Subsystem Event Logging
Advanced Server maintains a separate print log for each printer share and each UNIX
system printer it uses. These log files record any message generated because of a printer
fault or print job error.
An administrator should check these log files periodically to determine whether any such
errors are occurring. The logs can be accessed from a client computer by linking to the
PRINTLOG shared resource.
The logs also can be accessed from the server. They are in the following directory:
/var/opt/lanman/shares/printlog
.
11.1.1.6
Remote Monitoring of Server
Advanced Server provides an SNMP-compliant monitoring service that can be used to
monitor Advanced Servers from remote locations.
If you are an administrator involved with an Advanced Server network that spans multiple
locations, you may want to take advantage of this service.
