Troubleshooting
Solving Printing Problems
Product Manual
U7613-J-Z815-6-76
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Resolution
Edit the Advanced Server Registry to change the value of the LmAnnounce keyword to 1
(yes). Advanced Server then will broadcast LAN Manager-style server announcements.
The LmAnnounce keyword is in the following key:
System\CurrentControlSet\Services\LanmanServer\Parameters
The server must be stopped and re-started for the change to take effect.
Problem
The browse list on the backup domain controller does not contain all of the domain servers.
For example, the list of servers that is displayed as a result of executing the net view
command from a backup domain controller is incomplete.
Resolution
It can take as long as 12 minutes for the system to update the browse list. The administrator
can edit the Advanced Server Registry on the backup domain controller to change the value
of the BackupUpdate keyword to the value (in seconds) for which updates are desired.
Note that increasing the browse update frequency will generate increased network traffic.
The BackupUpdate keyword is located in the following key:
SYSTEM\CurrentControlSet\Services\Browser\Parameters
The Computer Browser service must be stopped and restarted for the change to take effect.
For more information on changing registry values, see chapter
“Advanced Server Registry”
.
11.5 Solving Printing Problems
Some of the common problems that may arise when using shared printer queues are listed
below, followed by recommended resolutions.
Problem
Windows NT client computers cannot connect to the printer.
