background image

Customer Service    

en

19

4

Customer Service

Customer Service

If you are unable to rectify the fault, please contact our 

Customer Service. We will always finds a suitable 

solution to avoid unnecessary visits by technicians. 
The contact information for your nearest Customer 

Service office can be found here or on the enclosed 

Customer Service list. 
When calling, please state the product number (E-Nr.) 

and the production number (FD), which can be found 

on the rating plate. 

~

 "Getting to know your appliance" on page 8

 

You can trust in the manufacturer's expertise.

 You 

can therefore be sure that the repair is carried out by 

trained service technicians who carry original spare 

parts for your home appliances.

Appliance self-test

Your appliance features a self-test programme; this 

displays the fault which your Customer Service team 

can rectify.

1.

Press the 

Ò

 button to open the settings.

2.

Tap on the 

Self-test and reset

 menu.

3.

Tap the 

Self-test

 menu option.

The information text for the self-test will appear.

4.

Tap 

Start

.

The self-test programme will start.

5.

If faults are present, they will be displayed.  

In this case, follow the instructions on the display.

6.

The appliance restarts.

When the self-test has ended, the appliance switches 

over to normal operation.

Obtaining advice and ordering repairs if a 

fault occurs

Contact information for all countries can be found on 

the enclosed Customer Service list.

--------

GB

0344 892 8999

Calls charged at local or mobile rate.

IE

01450 2655

€0.03 per minute at peak. Off peak: 

€0.0088 per minute.

US

866 447 4363

Toll-free

Summary of Contents for CI24RP02

Page 1: ...en User manual Refrigerator CI24RP02 CI30RP02 ...

Page 2: ...rature 11 Super cooling 11 Eco mode 12 Sabbath mode 12 M Alarm 12 Door alarm 12 oHome Connect 13 Setting up Home Connect 13 Connecting the refrigerator to the Home Connect app 13 Installing updates for the Home Connect software 14 Customer Service access 14 Restoring settings 14 Switch on or off the connection to the home WLAN network Wi Fi 14 Information on data protection 14 Declaration of Confo...

Page 3: ... by the manufacturer Customer Service or a similarly qualified person only Use original parts supplied by the manufacturer only The manufacturer guarantees that these parts satisfy the safety requirements Risk of injury Containers which contain carbonated drinks may burst Fire hazard Danger due to refrigerants The tubes of the refrigeration circuit convey a small quantity of an environmentally fri...

Page 4: ...s parts Damage to property To prevent damage to property Do not stand or support yourself on the base runners or doors Keep plastic parts and door seals free of oil and grease Pull on the mains plug not the power cord Weight The appliance is very heavy The appliance should always be transported and set up by at least 2 persons Installation and connection on page 6 ...

Page 5: ...ppliances Valuable raw materials can be reclaimed by recycling old appliances Warning Children may become locked in the appliance and suffocate Leave shelves and containers in the appliance to prevent children from climbing in Keep children away from the redundant appliance Caution Refrigerant and harmful gases may escape Do not damage the tubes of the refrigerant circuit or the insulation 1 Pull ...

Page 6: ... amount of refrigerant in your appliance is indicated on the rating plate inside the appliance Getting to know your appliance on page 8 The weight of the appliance may be up to 460 kg depending on the model Permitted room temperature The permitted room temperature depends on the climate class of the appliance Information on the climate class can be found on the rating plate Getting to know your ap...

Page 7: ...gth of the mains cable is insufficient do NOT use multi outlet power strips or extension leads Instead please contact Customer Service for alternative solutions Installing the appliance Keep the appliance out of direct sunlight The appliance needs to cool less frequently at low ambient tempera tures and therefore consumes less power Install the appliance as far away as possible from heating elemen...

Page 8: ... know your appliance Gettingtoknowyourappliance Appliance 8 H P X h 8 Controls Main switch on off H Rating plate P Vegetable container X Vegetable container with humidity controller Cool fresh container h Ventilation opening Shelf for large bottles ...

Page 9: ...ting the Sabbath mode Note This function is only visible once it has been switched on in the Settings menu All non essential functions are switched off so you can also use the appliance on the Sabbath Sabbath mode on page 12 8 0 Display brightness and dimming effect Adjust the control panel brightness and switch the dimming effect on or off When the dimming effect is switched on the light slowly b...

Page 10: ...t carefully to avoid scratching the appliance Shelf You can remove and adjust the shelf 1 Lift shelf and remove 2 When re inserting position hooks on back of shelf at same height to make it level Note Insert shelf carefully to avoid scratching appliance Container You can remove the container Press container to the rear Lift the container at the rear and remove You can insert the container Pull out...

Page 11: ... wait 3 hours 2 Remove the food 3 Press the main On Off switch 4 Pull out the mains plug or switch off the fuse The appliance will stop refrigerating 5 Empty the ice cube container and clean the appliance Cleaning on page 16 6 Leave the appliance open Setting the temperature Recommended temperature Setting the refrigerator and cold storage compartment temperature 1 Select the required compartment ...

Page 12: ...lect a time between 1 and 96 hours After the selected time expires the appliance will switch to normal operation To end Sabbath mode before expiry of the set time tap The appliance switches off the following Audible signals Interior lighting Messages on the control panel Background illumination of control panel is reduced MAlarm AlarmDoor alarm If the appliance door is open for a longer time the d...

Page 13: ...p on your mobile device 2 Open the Home Connect menu on your refrigerator 3 Open the app on your mobile device 4 Log in or register with the app if access is not yet available 5 Check the router of your Wi Fi home network to see if a WPS function is available for automatic connection 6 If this function is available start automatic network connection in the Connect to network submenu and follow the...

Page 14: ...1 Open the Home Connect menu on your refrigerator Note The first time you open the menu you will be automatically guided through initial setup Follow the instructions on the control panel 2 Select Wi Fi 3 To start the switching off process press Off 4 As soon as the connection to the Wi Fi home network has been switched off the Wi Fi switched off message will appear Press Finish to confirm the mes...

Page 15: ...fy vegetables fresh for longer Fruit and vegetables should be stored at a slightly lower air humidity Notes Fruit sensitive to cold e g pineapple banana papaya and citrus fruit and vegetables sensitive to cold e g aubergines cucumbers zucchini peppers tomatoes and potatoes should be stored outside the appliance at temperatures of approx 8 C 12 C for optimum preservation of quality and flavour Cond...

Page 16: ...rinsing water must not run into the light or through the drainage hole into the evaporation area 4 Wipe the door seal with clean water and dry thoroughly with a cloth 5 Reconnect appliance switch on and put in food Cleaning the equipment To clean take the variable parts out of the appliance Features on page 10 lOdours OdoursIf you experience unpleasant odours 1 Pull out the mains plug or switch of...

Page 17: ...n and off Cracking Automatic defrosting is running Preventing noises Appliance is not level Align appliance using a spirit level If required place a little packing underneath Containers shelves or storage compartments wobble or stick Check the removable fittings and re insert if required 9Lighting LightingYour appliance features a maintenance free LED light Only Customer Service or authorised tech...

Page 18: ...ure is too cold check temperature again on the follow ing day Displays do not illuminate The mains plug has not been inserted properly Connect mains plug The fuse has been tripped Check the fuses The power has failed Check whether the power is on The refrigeration unit is switching on more frequently and for longer The appliance has been opened frequently Do not open the appliance unnecessarily Th...

Page 19: ...s for your home appliances Appliance self test Your appliance features a self test programme this displays the fault which your Customer Service team can rectify 1 Press the Ò button to open the settings 2 Tap on the Self test and reset menu 3 Tap the Self test menu option The information text for the self test will appear 4 Tap Start The self test programme will start 5 If faults are present they...

Page 20: ...0DQXIDFWXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV 8001146702 8001146702 9903 en ...

Reviews: