en
Troubleshooting
30
Fault
Cause and troubleshooting
"Sprache Deutsch" appears in
the display.
There has been a power cut.
▶
Implement the settings for the initial configuration.
"Carrying out the initial configuration", Page 13
The operation does not start or is
interrupted.
Malfunction
▶
Call the after-sales service.
Different causes are possible.
▶
Check any notifications that appear in the display.
"Displaying information", Page 14
Appliance does not heat up and
"Demo mode is switched on" ap-
pears in the display.
Device is in demo mode.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.
2.
Switch off demo mode within three minutes in the
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a
The appliance is checked and is ready to use.
The appliance does not start and
"Cooking compartment too hot"
appears in the display.
The cooking compartment is too hot for the selected dish or type of heating.
▶
Allow the cooking compartment to cool down and start again.
The time is not displayed when
the appliance is switched off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
Appliance door cannot be
opened.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until goes out in the display.
The childproof lock locks the appliance door.
▶
Use the
button to deactivate the childproof lock.
You can switch off the lock in the basic settings.
HomeConnect is not working cor-
rectly.
Different causes are possible.
▶
Go to www.home-connect.com.
During simple microwave opera-
tion, the cooking compartment
becomes hot.
The drying function is switched on.
The interior lighting does not
work.
The LED light is defective.
Note:
Do not remove the glass cover.
▶
Call the after-sales service.
Maximum operating time
reached.
To prevent an unwanted permanent operation, the appliance automatically stops
heating after several hours if the settings are unchanged. A message appears in
the display.
The point at which the maximum operating time is reached is determined by the
corresponding settings for an operating mode.
1.
To continue operation, switch off the appliance with
first.
2.
Then use
to switch on the appliance and set the required operation.
Tip:
To prevent the appliance from switching off when you do not want it to, set
a cooking time.
A message with "D" or "E" ap-
pears in the display, e.g. D0111
or E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a
If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the
exact error message when calling.
